We credit ourselves as a Business Transformation Organization (BTO) than a Business Process Out sourcing (BPO) Organization. Transformation is by combining custom Software development and BPO expertise and creating exponential value to the customers

We enable our customers derive the best in class, transformation experience and realize value and benefits through continuous process reengineering and innovation, achieving agreed and measurable goals. Through intelligent and systematic process reengineering we enhance our customer profitability, customer experience leading to customer delight.

Invensis is led by a team of vibrant and energetic individuals, with multi-faceted experience in software development and wide spectrum of business process outsourcing. Founded in 2000 , Invensis has grown to be a reputed and dependable business partner known for its high quality and reliability. We service Fortune 500 companies like Philips, Trend West, 3E, GRM and many other medium sized companies and high profile businesses.

Our people are the assets and drivers of the company. Today we are a 600+ strong force in the BPO, Contact Center and Software development practice area and growing fast. We foster an environment of innovation and learning where the human capital is nurtured, grown and deployed for generating value for all our stakeholders.

Adding business value beyond cost savings

With Invensis, it is not just a cheaper way of getting things done. Invensis becomes a true outsourcing partner and helps clients not only save cost, but also achieve ongoing business benefits through process reengineering and quality improvement through tightly integrated and managed workflows. Adopting a continuous improvement philosophy through an ongoing analysis, we add value through continuous knowledge creation and business transformation for our clients. We strongly believe that this is the only way any outsourcing project can be truly justified.

We focus on building long and deep-standing relationships with our clients , and we view ourselves as a strategic extension of their capacities and not as an external agency. Know more about our business approach >>>

Minimizing outsourcing risks while enhancing processes

Our objective is to enable our customers move up the risk-reward curve. Contrary to the conventional belief, this does not mean that the more risk you take, the more you get rewarded. We ensure that the rewards are multifold, by providing the benefits of outsourcing, while effectively managing and mitigating risks associated with off-shoring. We achieve this through process redesign and Process reliability engineering coupled with our experience in process outsourcing and management skills. We have been in this business long enough to understand the significance of risk mitigation in off-shoring business model.

Our secure infrastructure, quality assurance methodologies, and knowledge management practices, reduce dependencies and risks allowing our customers to grow their core business while we manage their non core operations. Know more about our value creation process >>>

One-stop business transformation solutions

Over the years we have been focusing on constantly improving ourselves to offer the most comprehensive yet flexible and competitive solutions to our customers. Our ITES solutions are robustly built yet flexibly structured so as to give our customers the business edge. We have the ability to run your business operations for you, offering end to end solutions. Our processes and solutions are highly customizable and vertical focused so as to meet industry specific requirements. These solutions are designed to deliver excellence and provide the best customer experience. Know more about our services >>>

What does Invensis offer that others don’t?

We offer the following advantages to build enduring partnerships with our clients and enhance value and growth:

• Best Practices through employing the best-in-class and industry-standard processes
• Process optimization by identifying and weeding out non-value-adding activities
• Minimized capital outlay and reduced operational costs through leveraged utilization
• Improvement in profitability and productivity through operational efficiencies
• “Customer first” attitude and the sensitivity to understand and meet customer needs
• Reliable and consistent service delivery
• Flexibility to expand volumes, markets and product offerings
• Adaptability to change and business challenges
• Harnessing the power of latest technologies to enrich customer experience

Vision

"To be a 'Reliable & Consistent' world class solutions provider of choice in niche Markets."

Mission

"To deliver reliable & consistent solutions, with highest commitment to our Customers."

Quality Policy

• We are committed to deliver a Positive experience to our customers.
• We are Passionate to create value to our customers through Innovation & Transformation.

Invensis Values

• Integrity
• Diligence
• Flexibility
• Ownership
• Quality
• Customer Centricity