Offshore Services

Invensis – One-stop shop for BPO solutions

Invensis offers a complete range of ITES services to leading global organizations in finance, insurance, healthcare, logistics, and IT domains among others. Several Fortune 500 companies and many medium sized corporations trust us with their back office processing work, customer support, transaction management, and software development related tasks. We have a consistent track record of high quality execution that has helped us build credibility and provide our clients with clear differentiation in the marketplace.

Business transformation approach in all the services

We believe in creating exponential value for our clients. When clients outsource their project requirements to us, we ensure that it is done in the best possible way. To achieve this we study the existing process and make logical suggestions to optimize and automate it, in order to reduce wasted time and effort. This results in enhanced productivity, and profitability while reducing risk. Having worked with hundreds of clients in a variety of domains, our experts can gauge the heartbeat of any process and find out ways to improve it further to create more value for the client.

We facilitate order-fulfillment for any business and provide multiple support-channels for the end-customers to enable them to place the order in a responsive environment. We optimize order management through designing well-aligned and updated systems to help clients sell their products successfully, in an efficient manner. Our order management services include:

• Order Enquiry
• Order Processing
• Order Fulfillment

We cover all customer touch points through our contact center services by offering complete support for any kind of business need. Our customer care staff is trained in managing customers and handling issues so that clients’ brand image in the market can be grown and maintained. Our contact center services include:

• Voice support
• Email support
• Chat support

Invensis provides complete litigation support solutions and has a proven track record of meeting and exceeding clients' requirements. A great production team coupled with the most productive and technically advanced duplicating and imaging equipment makes this possible. Our litigation support services include:

• Indexing and organizing
• Objective coding
• Subjective coding
• Document scanning and document processing
• Unitization
• Optical character recognition (OCR)
• Online databases

Data management services has a major role in the operations of any major organization, however the challenge lies in efficiently managing the data with reduced costs and improved efficiency. Our data management services include:

• Data Entry Services
• Data Conversion Services
• Data Processing Services
• Catalog conversion services

Contact us today to learn how you can outsource these support tasks and make your business more profitable.