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Archive for November, 2013

Payroll Management Services – How Best Can They Work For You

Payroll Management Services – How Best Can They Work For You

Effective payroll management services have a significant two-fold benefit for an organization. When outsourced to a professional payroll processing company, such services not only allow the organization to stay focused on core business processes, but also facilitate in ensuring employee satisfaction through accurate and timely payroll processing. Subsequently, based on these two benefits alone, a […]

Outsourcing Vs Insourcing: for Better or for Worse?

Outsourcing Vs Insourcing: for Better or for Worse?

What is Outsourcing? Outsourcing is referred to as delegating the tasks that are not the core business of a company to other companies that have expertise on the same. Normally work is always outsourced to an offshore outsourcing company because of the highly profitable rates such companies provide. What is Insourcing? Insourcing is actually quite […]

India Vs. Philippines – Secure and Value-based Call Center Services

India Vs. Philippines – Secure and Value-based Call Center Services

When it comes to customer service call centers outsourcing, India has been ruling the roost, raking more than 60% of the entire offshore BPO industry revenues. However, latest trends have shifted a bit towards Philippines due to the availability of American-english speaking agents and seemingly more cost-effective rates. At the same time, just providing nominal […]

Include Social Media to Improve Call Center Efficiency

Include Social Media to Improve Call Center Efficiency

Keeping a clean public face has become a tough job for companies around the world. The steep rise in posting of comments and grievances by consumers on social networking sites has necessitated close monitoring and placement of a 24/7 PR team to manage and address customer problems. An example can clear this up a bit […]

3 Reasons Why Every Company is Looking for Professional Bookkeeping Services

3 Reasons Why Every Company is Looking for Professional Bookkeeping Services

With the growth of any company, the requirement for more employees arises. Furthermore, the managers of every company keep looking forward to major business leaps and cannot waste time with accounting liabilities. Hence almost every company has outsourced bookkeeping services. The major reasons why you should opt for a reputed bookkeeping service provider and outsource […]

Systematic Data Entry Outsourcing – Offload Your Back Office Worries

Systematic Data Entry Outsourcing – Offload Your Back Office Worries

Data entry services, when performed diligently, can bring innumerable benefits to an organization, apart from systematizing the flow and storage of voluminous amount of data. Typically, it is a proven fact that data entry outsourcing can relieve any company from the constant burden of executing mundane and repetitive back office tasks and help digitize and […]

By admin November 8, 2013 1 Comments Read More →
Attrition Management in BPO: Making the Work Culture Exciting

Attrition Management in BPO: Making the Work Culture Exciting

Erratic and long working hours and repetitive tasks make BPO employees lose focus quickly and seek employment elsewhere. The challenge behind attrition management is to think of methods to make the work culture and process more interesting and exciting for the personnel. The best people to give tips and ideas are the ones who have […]