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Archive for July, 2015

Best Practices of Mortgage Processing for Lenders

Best Practices of Mortgage Processing for Lenders

Mortgage lending involves multiple complexities driven by regulations, number of players, channels, and integration IT architecture. These drivers impact costs, efficiency and cycle times. Now that regulations have become stricter, following the subprime crisis of 2008, mortgage lenders may find it even more difficult to process their mortgages. Mortgage lenders need to comply with the […]

10 Benefits of Cloud Adoption for Your Enterprise

10 Benefits of Cloud Adoption for Your Enterprise

Given the growing popularity of cloud computing with small and big enterprises, the advantages of this emerging technology paradigm cannot be underestimated. Cloud applications are fast, easy and accessible from anywhere in today’s digitally connected world. A study by RightScale in 2015 reveals that 93% of enterprises are adopting cloud computing. Research firm IDC predicts cloud […]

5 Essential Roles of a Financial Control Team

5 Essential Roles of a Financial Control Team

Maintaining control over finances is vital to the well-being of any company, and the tasks that a financial controller performs might range from the mundane to the highly complex. Members of a financial control team are among the leading accounting executives of a company, and besides providing financial leadership and formulating accounting strategies, they can […]

Customer Service Channels: Steps to Achieve Consistency

Customer Service Channels: Steps to Achieve Consistency

The well-known adage – “First impression is the last impression” – is quite befitting for any modern-day business. The ball lies in the court of the customers, and hence, engagement with them can make or break a business’ reputation. From purchasing a product or service to utilizing after-sales support, customers expect that they will have […]

10 Tips to Improve Data Entry Accuracy

10 Tips to Improve Data Entry Accuracy

We live in an age of data digitization. Hence, the job of maintaining accuracy in data entry assumes utmost importance as this information is being used by businesses for making key decisions. However, the job of data entry operators is not an easy task as they have to handle huge chunks of data on a daily basis, […]

4 Best Ways to Close Appointment Setting Calls Successfully

4 Best Ways to Close Appointment Setting Calls Successfully

In a customer service or a client facing role, initiating and closing an appointment setting call is of the highest importance. In many cases, once a prospect has been identified, the only way to convince him or her to purchase your products or services, is to meet them face to face. This way, your sales people could […]

Key Skills of Data Entry Clerks

Key Skills of Data Entry Clerks

  It is a role that requires patience, dedication, concentration and speed. It is a role that is at the lower end of the career scale in companies, but the effort required is no less than that of someone in senior management. Welcome to the world of data entry clerks. Data entry clerks not only […]