Social media platforms like Facebook and Twitter function not only as platforms for sharing personal ideas, feelings or keeping in touch with close and as far ones but are increasingly becoming a formal means for customer service and grievance resolution. Today, people find it easier to share their grievances on social media than to call the […]
There is a huge amount of data available on the World Wide Web. Organizations and individuals find this information useful and often have to make use of it for various purposes. Traditionally, web data is retrieved by browsing and keyword searching. These methods are purely intuitive, the searches can return vast amount of unnecessary data, […]
Online shopping has taken the retail world by storm and has created a niche for itself in every corner of the world. In fact, in India alone, the number of online shoppers is set to rise from the current 25 million to about 40 million by 2016. While this is definitely a motivating factor for […]
Getting leads and sales is one part of a business; a more critical aspect of marketing is to retain the customers, turn them into loyalists and repeat customers. This is where businesses often fail, as they either lack the ability to turn a new customer into a lifetime customers, or become complacent about the way […]
An order-to-cash process (OTC) or an order-to-cash cycle process, refers to the set of processes that involves receiving customers’ requests and fulfilling their orders. Businesses need to frequently monitor their OTC processes to ensure that they are working properly. They need to analyze how a process is running: whether it is efficient or whether it […]
The web development industry is progressing at a burgeoning pace. One can see cutting-edge innovations happen and become industry standards, every single day. Responsive Web Design (RWD) is one such groundbreaking advancement and fundamental shift that has made a unified website for multiple devices and browsers possible. Although most people are aware about it, there […]
QuickBooks is popular accounting software often used by small and medium sized businesses (SME). QuickBooks follows the FASB (Financial Accounting Standards Board) guidelines for keeping records. It supports both cash and accrual methods of accounting. You can either purchase a software package or purchase it online. The main advantage is that QuickBooks Online provides live […]
According to the ‘JD Power 2014 US Retail Banking Satisfaction Study’1 released in May 2014, customer satisfaction with banks is at a record high, increasing to 785 this year as compared to 763 in 2013. This is attributed to banks making an effort to improve experiences for customers, reduce their problems and create an understanding […]
8 Retail Marketing Trends in US: Ideas, Strategies & Stats
Inspite of the extreme weather conditions witnessed in February around the country, retail sales in the US grew by a seasonally adjusted 0.3%, reported USA Today. With anticipations of a better pace of job growth, personal and household income is expected to increase, fuelling consumer spending further. 2014 will see a 4.1% increase in […]
Tips & Advice for Buying Right Business Document Scanners
No matter what the size of an organization, a scanner in the office is a useful tool. From small assets like business cards to critical essentials like tax records, scanners enable the conversion of paper documents into electronic format and pave the way for going paperless. According to a white paper titled ‘Scanning Brings Cost […]
