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Archive for October, 2015

8 Social Media Customer Service Best Practices

8 Social Media Customer Service Best Practices

Social media platforms like Facebook and Twitter function not only as platforms for sharing personal ideas, feelings or keeping in touch with close and as far ones but are increasingly becoming a formal means for customer service and grievance resolution. Today, people find it easier to share their grievances on social media than to call the […]

4 Tools That Makes Web Data Extraction Easy

4 Tools That Makes Web Data Extraction Easy

There is a huge amount of data available on the World Wide Web. Organizations and individuals find this information useful and often have to make use of it for various purposes. Traditionally, web data is retrieved by browsing and keyword searching. These methods are purely intuitive, the searches can return vast amount of unnecessary data, […]

5 Effective Payment Gateways for E-commerce

5 Effective Payment Gateways for E-commerce

Online shopping has taken the retail world by storm and has created a niche for itself in every corner of the world. In fact, in India alone, the number of online shoppers is set to rise from the current 25 million to about 40 million by 2016. While this is definitely a motivating factor for […]

11 Best Strategies to Increase Customer Loyalty

11 Best Strategies to Increase Customer Loyalty

Getting leads and sales is one part of a business; a more critical aspect of marketing is to retain the customers, turn them into loyalists and repeat customers. This is where businesses often fail, as they either lack the ability to turn a new customer into a lifetime customers, or become complacent about the way […]

5 Key Metrics to Measure the Order to Cash Cycle Performance

5 Key Metrics to Measure the Order to Cash Cycle Performance

An order-to-cash process (OTC) or an order-to-cash cycle process, refers to the set of processes that involves receiving customers’ requests and fulfilling their orders. Businesses need to frequently monitor their OTC processes to ensure that they are working properly. They need to analyze how a process is running: whether it is efficient or whether it […]

5 Things to Know About Responsive Web Design

5 Things to Know About Responsive Web Design

The web development industry is progressing at a burgeoning pace. One can see cutting-edge innovations happen and become industry standards, every single day. Responsive Web Design (RWD) is one such groundbreaking advancement and fundamental shift that  has made a unified website for multiple devices and browsers possible. Although most people are aware about it, there […]

Top 10 QuickBooks Best Practices

Top 10 QuickBooks Best Practices

QuickBooks is popular accounting software often used by small and medium sized businesses (SME). QuickBooks follows the FASB (Financial Accounting Standards Board) guidelines for keeping records. It supports both cash and accrual methods of accounting. You can either purchase a software package or purchase it online. The main advantage is that QuickBooks Online provides live […]