Microsoft’s latest version of ASP.NET called the ASP.NET 5 takes the flexible web application-building framework to newer levels. It is now an open source in GitHub, with cross-platform support, enabling you to build and execute ASP.NET 5 applications on multiple platforms including Windows, Linux, and Mac OS X. They are also much simpler to build, […]
A contact center service acts as the vital point of contact between customers and the brand. Customer service research reveals the following crucial insights into customer expectations from contact centers that indicate a significant gap between expectations and reality: Quality of Contact Center Based Customer Experience: Do contact centers provide excellent service all the time? A […]
Closing and reporting are an essential part of financial accounting and bookkeeping. Ledger balances are tallied, journal entries are passed, and accounting books are reconciled. Based on the accounting entries made by various departments, the income statements, balance sheets, and other regulatory reports are prepared. They are distributed to the chief executives, and all the […]
The way companies compete today is very different from the way they did a decade ago. Earlier, sales and pricing strategies used to determine how well a company was able to compete with its industry peers. Today, an organization’s operational prowess, its financial dexterity, and its supply chain management skills have become vital for a […]
What is Data Mining? Data mining is a popular technological innovation that converts piles of data into useful knowledge that can help the data owners/users make informed choices and take smart actions for their own benefit. In specific terms, data mining looks for hidden patterns amongst enormous sets of data that can help to understand, […]
Online shopping has become a household term now, and provides a host of benefits as opposed to offline shopping. The vast array of products available online today caters to every type of demographic, and is fast becoming the preferred method to shop. The rise in the number of online shoppers has in turn created a […]
The Internet is perhaps the only thing omnipresent in today’s world. And companies that seek perfection in customer service are increasingly planning to go omnichannel to reach out to the customer before the competition does. This usually means more manpower and allocation of more resources to the customer service department to help the company diversify […]
According to the ‘JD Power 2014 US Retail Banking Satisfaction Study’1 released in May 2014, customer satisfaction with banks is at a record high, increasing to 785 this year as compared to 763 in 2013. This is attributed to banks making an effort to improve experiences for customers, reduce their problems and create an understanding […]
8 Retail Marketing Trends in US: Ideas, Strategies & Stats
Inspite of the extreme weather conditions witnessed in February around the country, retail sales in the US grew by a seasonally adjusted 0.3%, reported USA Today. With anticipations of a better pace of job growth, personal and household income is expected to increase, fuelling consumer spending further. 2014 will see a 4.1% increase in […]
Tips & Advice for Buying Right Business Document Scanners
No matter what the size of an organization, a scanner in the office is a useful tool. From small assets like business cards to critical essentials like tax records, scanners enable the conversion of paper documents into electronic format and pave the way for going paperless. According to a white paper titled ‘Scanning Brings Cost […]
