A large number of business enterprises are deploying their own flexible, low-cost and sophisticated call centers by taking advantage of the latest technologies. When customers call a business enterprise they reach a seemingly scripted and courteous call center agent who is trained to resolve the issues of the customer. Irrespective of the negative experience that […]
It is a well-known fact that the future of web undoubtedly belongs to mobile. A large number of people are accessing data and information via smartphones, tablets and other digital devices. Mobile apps are extensively used for managing data, shopping, navigation and for connecting with others. The way people communicate with smart phones has been […]
Software development cycle is an extremely complex process involving various stages of hidden problems that cannot be pointed out unless the software is tested. These days writing an elegant and clear code is not sufficient. Even the best development teams fail to write a perfect code. Since bugs are inevitable, software testing and quality analysis […]
According to the ‘JD Power 2014 US Retail Banking Satisfaction Study’1 released in May 2014, customer satisfaction with banks is at a record high, increasing to 785 this year as compared to 763 in 2013. This is attributed to banks making an effort to improve experiences for customers, reduce their problems and create an understanding […]
8 Retail Marketing Trends in US: Ideas, Strategies & Stats
Inspite of the extreme weather conditions witnessed in February around the country, retail sales in the US grew by a seasonally adjusted 0.3%, reported USA Today. With anticipations of a better pace of job growth, personal and household income is expected to increase, fuelling consumer spending further. 2014 will see a 4.1% increase in […]
Tips & Advice for Buying Right Business Document Scanners
No matter what the size of an organization, a scanner in the office is a useful tool. From small assets like business cards to critical essentials like tax records, scanners enable the conversion of paper documents into electronic format and pave the way for going paperless. According to a white paper titled ‘Scanning Brings Cost […]
