Telephone Answering Outsourcing Services

No one likes speaking to a machine. With the help of Invensis' telephone answering services, your customers and clients will always be able to communicate with a skilled executive and be provided with the support they need. Invensis' multi-channel contact center operates 24/7 and we are able to handle overflow calls, as well as calls after hours, on weekends and holidays.

Invensis understands that while fielding calls, we are representing your organization. Our outsourced telephone answering service personnel are trained to be extremely courteous, well-mannered and knowledgeable. To maximize convenience for you, we can provide daily reports on calls, or immediately relay customers' messages to you via email, text message, phone or fax, based on your pre-determined priorities.

Live Telephone Answering Services from Invensis Ensure Your Calls Never Go Unanswered

Partnering with a trusted and experienced telephone answering service outsourcing company such as Invensis, is not only beneficial for handling calls outside of office hours, but also during meetings, conferences, periods when you are on vacation, or office relocation. Invensis ensures that no call goes unanswered.

The outsourced call center answering services from Invensis are fully customized to suit the needs of your business and can be adapted for business or personal call answering requirements. We are also capable of providing toll-free answering and emergency messaging and dispatching services.

Our Flexible Live Telephone Answering Services can be Adapted to Suit Your Specific Requirements

We provide a variety of professional and customized telephone answering services as part of our outsourced call center answering services, that include:

Order Taking Answering Services
Medical Answering Service
After Hours Business Answering Services
Small Business Answering Services
Live Receptionist Answering Service
Financial Business Answering Services
Investment Business Answering Services
Business Continuity Planning (BCP)

Invensis Call Center Outsourcing Success Stories

A leading Australian product manufacturer outsourced the contact center requirement for their e-commerce channel to Invensis Technologies. We delivered a 70% increase in revenue and 120% expansion of customer base for them over a two-year period. Click here to read the case study.
An international supplier of luxury car parts and accessories turned to Invensis Technologies to provide an inbound call center with the capability of handling large volumes of customer communication. As a result of outsourcing to us, they achieved 99% order accuracy and decreased call wait time. Click here to read the case study.

What Sets Us Apart

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20+

Years of
Experience

Global
Delivery Centers

ISO

ISO 9001 and 27001 certified

3000+

Trained
Professionals

20+ Years Of Experience

9+ service verticals

200+ clients served around the world

3000+ Trained Professionals

WE WORK WITH THE BEST
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Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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