No one likes speaking to a machine. With the help of Invensis' telephone answering services, your customers and clients will always be able to communicate with a skilled executive and be provided with the support they need. Invensis' multi-channel contact center operates 24/7 and we are able to handle overflow calls, as well as calls after hours, on weekends and holidays.
Invensis understands that while fielding calls, we are representing your organization. Our outsourced telephone answering service personnel are trained to be extremely courteous, well-mannered and knowledgeable. To maximize convenience for you, we can provide daily reports on calls, or immediately relay customers' messages to you via email, text message, phone or fax, based on your pre-determined priorities.
Partnering with a trusted and experienced telephone answering service outsourcing company such as Invensis, is not only beneficial for handling calls outside of office hours, but also during meetings, conferences, periods when you are on vacation, or office relocation. Invensis ensures that no call goes unanswered.
The outsourced call center answering services from Invensis are fully customized to suit the needs of your business and can be adapted for business or personal call answering requirements. We are also capable of providing toll-free answering and emergency messaging and dispatching services.
We provide a variety of professional and customized telephone answering services as part of our outsourced call center answering services, that include:
Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.
We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.
Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.
Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.
Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.