Ocean Shipping BPO Services

Is your ocean shipping business struggling to manage various back-office operations? Are complex documentation, compliance issues, and diverse international regulations slowing down your process? If yes, then you need the services of an experienced partner. Our ocean shipping BPO services are tailored to assist you in documentation, cargo tracking, freight rate negotiation, customs compliance, and more.

22+

Years of Experience

10+

Industry Verticals

5000+

Experienced Professionals

StripOcean Shipping BPO Services

Ocean Shipping BPO Services

Is your ocean shipping business struggling to manage various back-office operations? Are complex documentation, compliance issues, and diverse international regulations slowing down your process? If yes, then you need the services of an experienced partner. Our ocean shipping BPO services are tailored to assist you in documentation, cargo tracking, freight rate negotiation, customs compliance, and more.

Get a Quote

22+

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Ocean Shipping BPO Services

Outsource Ocean Shipping BPO Services to the Expert

We have more than two decades of experience in assisting businesses with shipping operations across the globe. Our ocean shipping BPO services include booking cargo shipments, preparing documentation, selecting carriers, managing customs clearance, tracking shipments, processing invoices, handling claims, performing data entry, and providing customer service support. We have provided these services to freight forwarders, shipping lines/carriers, customs brokers, third-party logistics (3PL) providers, container leasing companies, maritime insurance providers, last-mile delivery services, and more. We have leveraged shipment tracking systems and automated documentation software to help our clients maintain 98% accuracy in online delivery and high standards. 

Our end-to-end services prioritize quality at every step. We begin the process by assisting clients with the initial booking of cargo. We ensure that all the necessary details are accurately recorded and processed before that. Once the cargo is booked, our team handles the documentation process and ensures that all the necessary paperwork is completed and submitted effectively. Our experts then manage the customs clearance process and ensure compliance with all regulations and requirements. Our team tracks the cargo throughout the shipping process, providing real-time updates on its location and status. Our experts also handle freight invoicing to ensure that all billing and payment processes are managed efficiently. Our end-to-end process is marked by exceptional customer service, addressing inquiries or concerns to ensure a smooth and satisfactory shipping experience. 

Our ocean shipping BPO team comprises seasoned professionals, including logistics experts, customs clearance specialists, documentation professionals, cargo tracking specialists, freight invoicing professionals, and customer service representatives. They deploy cutting-edge technologies such as advanced cargo tracking systems, automated documentation and invoicing software, AI-powered predictive analytics, and stringent quality checks to guarantee accuracy and efficiency. This helps us ensure timely deliveries, error-free processes, streamlined shipping operations, reduced costs, and improved efficiency.

Techology We Use for Ocean Shiping BPO

Our Ocean Shipping BPO Services Process

  • Client Consultation

    We understand client requirements, shipping needs, and specific challenges.
  • Documentation and Compliance

    Our team manages documentation, including bills of lading and customs declarations, and ensures compliance with trade regulations.
  • Carrier Selection and Management

    We select appropriate carriers based on client needs and shipping routes, negotiate shipping rates, and manage carrier relationships.
  • Order Processing and Fulfillment

    Our experts handle order entry, allocation, and coordination with warehouses for timely shipments.
  • Shipment Tracking and Visibility

    We implement systems for real-time tracking of shipments and provide clients with visibility into the movement of goods.
  • Invoice and Payment Processing

    Our team manages invoicing processes, ensuring accuracy and timeliness and handling payment processing and reconciliation.
  • Customs Clearance Support

    We facilitate customs clearance by preparing and submitting required documentation and addressing any customs issues or delays.
  • Claims Management

    Our experts handle claims for damaged or lost shipments and coordinate with insurance providers for claims processing.

Our Comprehensive Ocean Shipping BPO Outsourcing Services

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Documentation Management
Customs Clearance Support
Shipment Tracking and Visibility
Carrier Relationship Management
Invoice and Payment Processing
Claims Management
Data Analytics and Reporting
Compliance Management
Vendor Management
Risk Management Analytics
Freight Rate Management
Billing and Invoicing

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The Invensis Advantage for Ocean Shipping BPO Outsourcing Services

Global Expertise

Our experts possess in-depth knowledge of shipping regulations, tariff classifications, duty rates, trade facilitation measures, port operations, and trade compliance across various global regions.

Real-time Tracking

We use tracking systems and robust software solutions such as GPS-based tracking systems, RFID technology, etc, for vessel tracking, cargo movement updates, and delivery status to access precise location details, ETA estimations, etc.

Scalability Options

Our solutions incorporate flexible staffing models, adaptable workflows, and agile technologies to handle variable cargo volumes, seasonal surges, or unexpected shifts in shipping requirements.

Optimized Processes

We employ automated workflows using tools like ERP systems and Transportation Management Software (TMS) to ensure accuracy, minimize errors, and expedite processing times.

Compliance Adherence

Our services adhere to globally recognized standards such as ISO 9001 and ISO 27001, certifications like C-TPAT, International Ship and Port Facility Security (ISPS) Code, and relevant standards by the International Maritime Organization (IMO) and other relevant maritime bodies.

Data Security

We implement robust data encryption protocols such as end-to-end encryption, AES encryptions, secure data transmission channels, and comprehensive access controls to safeguard our clients' shipping data.
Step-by-step process for Ocean Shipping BPO Services
Step-by-step process for Ocean Shipping BPO Services

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‍Invensis - The Most Trusted Ocean Shipping BPO Outsourcing Company

We are a seasoned ocean shipping BPO company with in-depth industry knowledge and experience to deliver extensive support. We deliver a range of services to fulfill the unique needs of each client. Some of the businesses we catered to are global freight forwarders, shipping lines, logistics providers, and maritime businesses. At Invensis, we leverage advanced technology, streamlined processes, global best practices, and skilled experts to deliver services of the highest quality. We have clients coming from countries such as the USA, UK, Canada, Australia, and more.

22+

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company
HIPPA-Complience

98%

Accuracy in On-time
Delivery

<0.5%

Data Loss

99%

Data Security

100%

Compliance Rate

4

Hour Response
Time

3

Day Turnaround
Time

Finance and Accounting Tools We Specialize In

Xero
NETSUITES
Microsoft Dynamics GP
Quckbooks
Peachtree
ZOHO
Appfolio
Wave

We Provide
Services

We provide Reboost
We are Waiting! Outsource to Us Now.
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What Our Customers Say

We are super impressed with Invensis for many reasons. One major issue that confronted us was tracking air freight logistics. Our inability to do so led to delays. Invensis brought in their expertise to make tracking more systematic and easy.

David Taylor
Supply Chain Manager, UK Based Logistics company

We highly recommend Invensis logistics and supply chain services. We grappled with a massive backlog of logistics data entry and it hit us with massive errors and delays. Invensis helped us clear the data entry backlogs and enhance process accuracy. enhanced accuracy. Their expertise and dedication have been a game-changer for us.

Robert Wilson
Logistics Manager, A Canada Based Logistics Company

We are thrilled to endorse the exceptional support received from Invensis. We faced formidable challenges in our ocean shipping operation, including cargo tracking. When we turned to Invensis, they helped us discover a solution to our problems by building a custom workflow that spotted a cargo at every stage of its transit. Any miss at any stage was marked by an immediate alert to set authorities on a hunt.

Michael Anderson
Operation Director, US Based Logistics & Supply Chain Services

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

Our eCommerce Store Management Services Cover Leading Platforms

Shopify
Woo
YahooShopping
WixeCommerce
BigCommerce
Ebay
Ecwid
Shopwired
Netsuite
Shift4shop
Magento
Opencart
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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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