Reservation and Online Booking Outsourcing Services

For organizations which host events and functions, or offer services which require reservations, the ability to provide customers with a 24/7 resource for making bookings is essential. By outsourcing this call center requirement for reservation booking to Invensis Technologies, a leading Call Center Outsourcing company with more than 20 years of experience, you can be certain of high-quality reservation services. In addition to fielding reservations, our call center team can also track responses and gather guest information, if this is required.

24/7 Reservations Services Ensure Every Opportunity is Capitalized Upon

The reservation services delivered by our multi-channel contact center are available 24 hours a day, 7 days a week. This provides the highest level of convenience to your customers. It also ensures that no business is lost and that your sales and acquisition targets are achieved. Our reservations call center services are flexible and can simplify reservations for varied business requirements, which include:

Travel reservations
Plane, train and bus tickets
Event reservations
Sports, theater, entertainment and charity events
Corporate events
Annual meetings, corporate functions and events
Accommodation reservations

Completely Tailored Reservation and Booking Outsourcing Services

Our reservation services will be in sync with your business requirement. Prior to the commencement of a project, we work closely with you to gain a detailed understanding of your requirements. We then adapt our services to meet the specific needs of your organization. By customizing our services, we ensure that you get the maximized benefit from our partnership and can deliver optimized customer care.

Invensis Call Center Outsourcing Success Stories

A leading Australian product manufacturer outsourced the contact center requirement for their e-commerce channel to Invensis Technologies. We delivered a 70% increase in revenue and 120% expansion of customer base for them over a two-year period. Click here to read the case study.
An international supplier of luxury car parts and accessories turned to Invensis Technologies to provide an inbound call center with the capability of handling large volumes of customer communication. As a result of outsourcing to us, they achieved 99% order accuracy and decreased call wait time. Click here to read the case study.

What Sets Us Apart

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Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis
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Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management
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Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.
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Contact us today to find out how Invensis "Reservation Booking Services"
can enable your business to achieve process efficiencies and accelerated growth.