Reservation and Online Booking Outsourcing Services

For organizations which host events and functions, or offer services which require reservations, the ability to provide customers with a 24/7 resource for making bookings is essential. By outsourcing this call center requirement for reservation booking to Invensis Technologies, a leading Call Center Outsourcing company with more than 20 years of experience, you can be certain of high-quality reservation services. In addition to fielding reservations, our call center team can also track responses and gather guest information, if this is required.

24/7 Reservations Services Ensure Every Opportunity is Capitalized Upon

The reservation services delivered by our multi-channel contact center are available 24 hours a day, 7 days a week. This provides the highest level of convenience to your customers. It also ensures that no business is lost and that your sales and acquisition targets are achieved. Our reservations call center services are flexible and can simplify reservations for varied business requirements, which include:

Travel reservations
Plane, train and bus tickets
Event reservations
Sports, theater, entertainment and charity events
Corporate events
Annual meetings, corporate functions and events
Accommodation reservations

Completely Tailored Reservation and Booking Outsourcing Services

Our reservation services will be in sync with your business requirement. Prior to the commencement of a project, we work closely with you to gain a detailed understanding of your requirements. We then adapt our services to meet the specific needs of your organization. By customizing our services, we ensure that you get the maximized benefit from our partnership and can deliver optimized customer care.

Invensis Call Center Outsourcing Success Stories

A leading Australian product manufacturer outsourced the contact center requirement for their e-commerce channel to Invensis Technologies. We delivered a 70% increase in revenue and 120% expansion of customer base for them over a two-year period. Click here to read the case study.
An international supplier of luxury car parts and accessories turned to Invensis Technologies to provide an inbound call center with the capability of handling large volumes of customer communication. As a result of outsourcing to us, they achieved 99% order accuracy and decreased call wait time. Click here to read the case study.

What Sets Us Apart

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20+

Years of
Experience

Global
Delivery Centers

ISO

ISO 9001 and 27001 certified

3000+

Trained
Professionals

20+ Years Of Experience

9+ service verticals

200+ clients served around the world

3000+ Trained Professionals

WE WORK WITH THE BEST
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Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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