Job Details: Sales and Operations Manager Jobs

About Company

Invensis Technologies is a leading IT-BPO service provider that has been satisfying clients since 2000. The company presently employs more than 1,200 trained professionals across multiple delivery centers and eight service categories – back office data management, customer care outsourcing, Finance & Accounting services, IT services, document process automation, corporate training, e-commerce support services and digital marketing. The company is ISO 9001:2008 and 27001 certified and has achieved HIPAA compliance. We are also ranked among the ‘Top 10 Most Promising BPOs’ by Silicon India.

Invensis Technologies currently has job openings for Sales and Operations Manager for our Bangalore office. We have Sales and Operations Manager Job vacancy for candidates with 6 -10 years of experience in managing all sales and operational aspects of global training and development. We offer exciting opportunities in Sales and Operations Manager job role in Bangalore for career growth.

Job Details

Job Title: Sales and Operations Manager

Location: Bangalore

Project: Invensis Learning

Education: Any Graduate – Any Specialization

Experience: 6 - 10 years

Timings: Day Shift

Salary: As per industry standards

Job Requirements:

  • Minimum of 6-10 years of experience in sales and operations aspect towards training and development initiatives
  • Should possess excellent knowledge of latest technologies to analyze data, report and present information
  • Ability to drive sales and operations team to perform at a maximum level
  • Manage the entire training plan that is in line with organizational business strategy
  • Should possess excellent communication skills
  • Experience of working for a company that conducts professional certification trainings will be an added advantage

 

Job Application Details: Candidates fulfilling the above requirements may email their resume to hrteam@invensis.net, walk-in or you can submit your resume online by clicking the "Apply Now" button below.

Job Description:

  • Should be able to manage training and development initiatives that meet organization’s business objectives
  • Identify the Gap Analysis for the company's training needs and develop a comprehensive annual training plan
  • Set the training calendar for an entire year with certification courses that are well spread out
  • Manage the training sales and operations team by building the right team structure to enhance their knowledge, skills and capabilities
  • Should take responsibility of conducting trainings across the globe and set the training budget for all the departments
  • Ability to manage the training operations team performance and ensure monthly, quarterly and yearly KPIs are met according to the standards.
  • Reviews post training feedback and communicate the same to the sales and operations team
  • Manual sourcing of qualified trainers to conduct trainings across the globe
  • Initiate and develop ideas for process improvement, quality and service levels
  • Establish seamless communication channels between sales, operations, trainers, and venue and training partners
  • Ensure that teams follow SOPs (Standard Operating Procedures) which are in line with organizational strategy
  • Train, develop and evaluate the performance of the operations team, particularly in the areas of operations standards and processes, CRM, products, and services offered.

Contact Details:
HR Team,
Invensis Technologies (P) Ltd. 34/1, R.V. Road,
Upkar Chambers, Bangalore - 560 004.
hrteam@invensis.net
+91-80-2657-2306

 


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