Our Logistics BPO Support Process

We have crafted our Logistics BPO support process to streamline operations, optimize resources, and enhance overall performance for logistics businesses. Our process is finely tuned to cater to every aspect of logistics operations. From initial shipment coordination to final delivery, our team ensures seamless movement of goods and materials.

Steps in Our Logistics BPO Support Process

Managing logistics BPO support for air, ocean, road, and railways involves various steps to ensure smooth operations and customer satisfaction. Below are typical steps involved in our logistics BPO support process:

Steps in Our Logistics BPO Support Process
  • Client Consultation

    • Initially, we understand client requirements, volume, and frequency of shipments.
    • Discuss their specific needs, such as delivery timelines, budget constraints, and special handling instructions.
  • Carrier Selection

    • We evaluate and select appropriate carriers based on shipment characteristics and client preferences.
    • Negotiate favorable rates and service agreements with selected carriers.
  • Shipment Booking

    • Arrange bookings with chosen carriers according to agreed-upon schedules and capacity availability.
    • Our team coordinates pickup and delivery arrangements with carriers and clients
  • Documentation Preparation

    • We prepare all necessary shipping documentation, including bills of lading, commercial invoices, and export/import declarations.
    • Ensure compliance with regulatory requirements and accuracy of information.
  • Transportation Execution

    • Oversee the execution of transportation activities, including loading, transit, and unloading of goods.
    • Monitor adherence to planned schedules and address any issues or delays promptly.
  • Tracking and Monitoring

    • Utilize tracking systems to monitor the movement of shipments in real time.
    • Provide clients with visibility into the status and location of their goods throughout the transportation process.
  • Customs Clearance

    • Facilitate the smooth clearance of goods through customs checkpoints.
    • Coordinate with customs authorities to ensure accurate documentation and compliance with import/export regulations.
  • Delivery Coordination

    • Coordinate final delivery arrangements with carriers and consignees.
    • Communicate delivery schedules and instructions to all relevant parties to ensure timely and efficient delivery.
  • Billing & Invoice Processing

    • Generate accurate invoices based on agreed-upon rates and services rendered.
    • Verify billing details against shipment records and resolve any discrepancies.
  • Reporting and Analysis

    • Generate regular reports on key performance indicators such as transit times, delivery accuracy, and cost analysis.
    • Analyze data to identify trends, areas for improvement, and cost-saving opportunities for clients.

To learn more about our services, contact us!

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Invensis - The Most Trusted Logistics Business Process Outsourcing Company

As an experienced logistics support services provider, we offer diverse services to logistics businesses looking to streamline their operations. Since 2000, we have delivered our services to over 1000+ freight forwarders, logistics consulting, NVO operators, ancillary logistic service providers, warehouses, CHA, delivery services, transportation consultants, etc. Over the years, we have processed over 2 million custom clearance documents, 10 billion freight invoices, 3 million bills of lading, 1.7 million freight audits, and managed countless financial transactions, etc., for clients from the USA, UK, Middle East, and Canada. With strict adherence to SLAs & KPIs, we have managed to win over repeat business and grow deep strategic alliances for long-term partnerships.


Accuracy in
Shipping Data


Decrease in
Shipping Errors


Improvement in
Supply Chain Visibility


Decrease in
Lost Shipments


Optimization in
Route Efficiency

ISO 9001:2015 Certified Company
ISO  27001:2013 Certified Company

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What Our Customers Say

We are super impressed with Invensis for many reasons. One major issue that confronted us was tracking air freight logistics. Our inability to do so led to delays. Invensis brought in their expertise to make tracking more systematic and easy.

David Taylor
Supply Chain Manager, UK Based Logistics company

We highly recommend Invensis logistics and supply chain services. We grappled with a massive backlog of logistics data entry and it hit us with massive errors and delays. Invensis helped us clear the data entry backlogs and enhance process accuracy. enhanced accuracy. Their expertise and dedication have been a game-changer for us.

Robert Wilson
Logistics Manager, A Canada Based Logistics Company

We are thrilled to endorse the exceptional support received from Invensis. We faced formidable challenges in our ocean shipping operation, including cargo tracking. When we turned to Invensis, they helped us discover a solution to our problems by building a custom workflow that spotted a cargo at every stage of its transit. Any miss at any stage was marked by an immediate alert to set authorities on a hunt.

Michael Anderson
Operation Director, US Based Logistics & Supply Chain Services
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Invensis Aids UK-Based Logistics Firm Reduce Invoice Verification Time By 80%

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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