BPO Services for Retail Industry

Trusted by 600+ Companies

Why Retail Industry needs BPO Services?

The retail industry has seen many changes over the past few years. Along with ensuring footfalls in on-ground physical stores in a competitive market, the challenge now extends to building online customer patronage as well. With advancements in technology and associated changing purchase behavior of shoppers, retailers and eCommerce companies need all available time to focus on mission-critical tasks.
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We provide business process outsourcing support services for Retail companies across the spectrum: retailers, internet / eCommerce retailers, catalog and mail order companies, consumer product companies, direct response marketers, loyalty program companies, grocery store chains, hypermarkets, luxury retailers, multi-brand outlets, general merchandise stores, specialty stores, department stores, warehouse retailers, discount retailers, chain stores, multi-national retailers, and others.

Why Choose Invensis?

Retail BPO support services from us are results-driven that authorize your business growth. We are focused on engaging customers towards the business through effective marketing strategies. We stand with your business through effective support on the call center services, back office, finance and accounting, IT services, and Logistics services. Extend your business to the global market comfortably by outsourcing Retail BPO services to Invensis Technologies.

22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

The Invensis Advantage

Operating Efficiencies

Outsourcing retail business processes to Invensis facilitates their satisfactory completion without placing undue stress on internal employees.

Scalable Processes

With scalable resource capability and 24x7 operations, Invensis will support your retail business through periods of normal business activity and escalating demand.

Collaboration and Customization

We work closely with your team from the beginning for the Service Level Agreement (SLA) to build a thorough understanding of the requirement and your business challenge.

Improved Customer Satisfaction

Whether the target audience is B2B or B2C, Retail businesses must ensure customers are satisfied with their services. With integral support from Invensis for key business processes, your organization can ensure that customers receive responsive and personalized services.

High-Quality Results

As an ISO 9001-certified company, we assign tremendous importance to quality management and accuracy of output in our retail business processes.

Best Practice Approach

We keep ourselves updated on the latest trends across all processes. We follow best practices to deliver the best possible outcome for your Retail business. Metrics and Key Performance Indicators (KPIs) will assure you that steps are being taken for continuous improvement.