Logistics BPO Support Services

Is your logistics business seeking to get more competitive with top-tier back-office teams and exceptional customer support? With over 24 years of industry expertise, we specialize in helping logistics businesses manage their end-to-end back-office logistics needs. From claims processing to documentation, customs clearance, shipment tracking, and carrier coordination, our comprehensive logistics BPO services ensure operational excellence. We equip businesses with the agility to adapt to evolving trade policies, changing market dynamics, and diverse engagement models to facilitate sustainable growth.


Years of Experience


Industry Verticals


Experienced Professionals

StripSupply Chain & Logistics BPO Services

Outsource Logistics BPO Services to the Expert

With over 24 years of a foothold in the logistics industry, we have comprehensive knowledge and experience in logistics operations to support the diverse needs of logistics companies effectively. Our deep expertise encompasses critical fields of transportation, customs regulations, international trade compliance, freight forwarding, warehousing, and inventory management.

We support our clients with a dedicated team of logistic experts comprising logistic managers, freight forwarding specialists, custom broker specialists, transportation coordinators, compliance specialists, customer service representatives, etc. We leverage their proficiency in documentation (including bills of lading, customs declarations, certificates of origin, export/import declarations, etc.) and regulatory requirements to make operations seamless. Likewise, we initiate proactive communication and coordination with carriers to mitigate delays and address other issues promptly.

We tap into advanced technologies like automated tracking systems and customer portals to maximize productivity. This empowers our clients to track shipments, access documentation, and initiate claims independently. We also offer flexible engagement models to enable clients to outsource on their own terms, from a fully managed operation to a collaborative, bespoke solution. Further, we rigorously uphold stringent measures and protocols, including adhering to global PCI-DSS certification, SOC 2 rules and regulations, complying with customs regulations, and more.

Our Comprehensive Logistics Business Process Outsourcing Support Services

Freight Forwarding Support Services

We assist you in seamlessly navigating the complexities of international logistics with our expert team managing ocean, road, and air freight operations. From precise documentation and customs clearance to strategic carrier coordination, we ensure smooth transit for your shipments across all three modes of transportation.

Export Support Services

Our comprehensive back-office support services for export processes span from meticulous documentation and customs clearance to efficient coordination of shipments across borders. We ensure this is in compliance with regulatory requirements and execute processes with the efficiency needed to minimize delays.

Import Support Services

Our adept team specializes in managing all aspects of international logistics, from meticulous documentation to seamless customs clearance, ensuring hassle-free import processes. Our strategic carrier coordination guarantees timely and secure transportation across all modes, prioritizing the smooth arrival of your goods.

Customs Clearance Support Services

Our customs back office team takes care of the end-to-end needs of customs clearance, i.e., documentation processing, tariff classification, customs valuation, import/export licensing, duty drawback assistance, etc. We have experience facilitating the efficient movement of goods across borders of countries like the US, UK, Dubai, etc.

Trucking Support Services

We offer local, dedicated, and intermodal trucking support services for our logistics clients. Our services assist clients in optimized route planning, managing fleet operations, and real-time tracking and monitoring. Our end-to-end expertise enhances trucking operations, improving delivery timelines and reducing business costs.

The Invensis Advantage for Logistics BPO Support  Outsourcing Services

Access to Logistics Experts
Our logistics support service is driven by subject matter experts such as logistic managers, freight forwarding specialists, custom broker specialists, rate negotiators, rate and contract management specialists, transportation coordinators, compliance specialists, customer service representatives, etc.
Improved Handling Times
We tailor our services to meet unique client requirements thus assisting them improve key operating metrics, shift to leaner mode of operations​ and build the resilience to adapt to changing market needs.
Compliance with Regulations
We prioritize the security of our clients' sensitive information by adhering to strict measures and protocols such as global PCI-DSS certification, SOC 2 rules, and regulations, customs regulations, etc.
Guaranteed Cost Savings
Our services are designed to assist you achieve substantial cost savings up to 60%, thereby effectively cutting down both direct and indirect expenses incurred by hiring local logistics support services.
Optimized Route Planning and Management
Our experts analyze various factors such as distance, traffic patterns, fuel efficiency, and regulatory requirements to design optimal routes for prioritizing timely delivery by reducing transit times and minimizing environmental impact.
Optimized Inventory Control
We integrate inventory management systems and predictive analytics to forecast demand, monitor inventory levels, implement efficient replenishment strategies, and maintain the right balance between supply and demand.
Effective Communication
We maintain open, proactive, and effective communication channels with all stakeholders to ensure smooth transactions, foster trust and loyalty among stakeholders, and drive sustained growth for clients' logistic businesses in an ever-evolving marketplace.

We Provide

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Invensis - The Most Trusted Logistics Business Process Outsourcing Company

As an experienced logistics support services provider, we offer diverse services to logistics businesses looking to streamline their operations. Since 2000, we have delivered our services to over 1000+ freight forwarders, logistics consulting, NVO operators, ancillary logistic service providers, warehouses, CHA, delivery services, transportation consultants, etc. Over the years, we have processed over 2 million custom clearance documents, 10 billion freight invoices, 3 million bills of lading, 1.7 million freight audits, and managed countless financial transactions, etc., for clients from the USA, UK, Middle East, and Canada. With strict adherence to SLAs & KPIs, we have managed to win over repeat business and grow deep strategic alliances for long-term partnerships.


Accuracy in
Shipping Data


Decrease in
Shipping Errors


Improvement in
Supply Chain Visibility


Decrease in
Lost Shipments


Optimization in
Route Efficiency

ISO 9001:2015 Certified Company
ISO  27001:2013 Certified Company

What Our Customers Say

We are super impressed with Invensis for many reasons. One major issue that confronted us was tracking air freight logistics. Our inability to do so led to delays. Invensis brought in their expertise to make tracking more systematic and easy.

David Taylor
Supply Chain Manager, UK Based Logistics company

We highly recommend Invensis logistics and supply chain services. We grappled with a massive backlog of logistics data entry and it hit us with massive errors and delays. Invensis helped us clear the data entry backlogs and enhance process accuracy. enhanced accuracy. Their expertise and dedication have been a game-changer for us.

Robert Wilson
Logistics Manager, A Canada Based Logistics Company

We are thrilled to endorse the exceptional support received from Invensis. We faced formidable challenges in our ocean shipping operation, including cargo tracking. When we turned to Invensis, they helped us discover a solution to our problems by building a custom workflow that spotted a cargo at every stage of its transit. Any miss at any stage was marked by an immediate alert to set authorities on a hunt.

Michael Anderson
Operation Director, US Based Logistics & Supply Chain Services
Key Factors to Consider while Choosing the Right Partner for Logistics Services
Key Factors to Consider while Choosing the Right Partner for Logistics Services

Choosing the right partner for logistics services can make or break your business's operation. Know about the key factors for this selection here.

10 Key Objectives of Logistics Management
10 Key Objectives of Logistics Management

Discover the backbone of efficient supply chains and business growth! Know about 10 Key Objectives of Logistics Management.

Invensis Aids UK-Based Logistics Firm Reduce Invoice Verification Time By 80%

Discover how Invensis partnered with a UK-based logistics firm to achieve an impressive 80% reduction in invoice verification time, streamlining operations and boosting efficiency.

Invensis Aids UK-Based Logistics Firm Reduce Invoice Verification Time By 80%
Canada-based Logistics Firm Partnered with Invensis to Truncate Documentation Errors by 80%

Discover how a Canadian logistics firm partnered with Invensis to slash documentation errors by a remarkable 80%, enhancing operational precision.

Canada-based Logistics Firm Partnered with Invensis to Truncate Documentation Errors by 80%

Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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