Inbound Call Center Services
In today's competitive world, the quality of a company's inbound call center and the success of its customer service efforts are inextricably linked. Organizations must ensure that their inbound call center services are high performing.
22
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
Range of Services Offered Under Inbound Call Center Outsourcing Services
This helps to ensure that they can respond efficiently and appropriately, to customer queries/sales calls, feedback, surveys, and other activities, which would lead to success in their sales and acquisition strategies, thus leading to revenue generation.The challenges of maintaining an inbound call center render this impractical for many businesses; these include the costs of hiring specialized staff and maintenance of infrastructure. An attractive way to ensure the delivery of the highest quality of customer service is to collaborate with an experienced inbound call center service outsourcing provider. Invensis is an expert global IT-BPO, that has the experience, the trained staff, resources, and the technology to ensure that the inbound call center service of your organization surpasses expectations and yields desired results in the form of increased sales leads and enhanced customer relationships.
Services we offer:
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The Invensis Advantage
Pricing Structure
Multi-channel Support
World-class Infrastructure & Hiring
Quality Assurance and Monitoring
Best-in-class Security and Technology
Why choose us?
Invensis has a consistent track record of delivering high quality inbound call center outsourcing services to many clients across the world, over the past many years.
22
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
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What Our Customers Say
Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.
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Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.
We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.
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Contact Information
You can reach us at:
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