Order Management Services

Are you finding it challenging to streamline your order management? Simplify your process with our proven order management services. From efficient order processing to timely fulfillment, we offer customized solutions that enhance accuracy, speed, and customer satisfaction.

24+

Years of Experience

13+

Industry Verticals

5000+

Experienced Professionals

StripOrder Management Services

Outsource Order Management Services to the Expert

Invensis has over 24 years of experience handling the order management needs of e-Commerce portals, online brand shops, and product and various manufacturing units. We specialize in end-to-end aspects of order management, including order confirmation, system entry, payment verification, order status check, warehouse intimation shipment tracking, order cancellation, etc. Our services are designed to assist businesses in reducing day sales outstanding, order processing times, etc and improving customer satisfaction. 

We develop customized plans to manage every order processing need. The plan includes tools (QuickBooks, Zoho Inventory, etc.), resource types, and custom workflows. This helps us to connect systems, people, and workflows to make order aggregation, order fulfillment, and customer service sync even during seasonal spikes in demand. Our unique ability to effectively balance the push of production and the pull of consumption makes us an expert in order process management. 

Our Comprehensive Order Management Services

Order Shipping and Logistics Services
Order Shipping and Logistics
Freight Forwarding
Customs Clearance
Packaging and Labeling
Warehousing and distribution
Supply Chain Management
Inventory Management Services
Inventory Management
Inventory planning and forecasting
Inventory tracking and control
Inventory optimization
Warehouse management
Supplier management
Order fulfillment
Returns management
Product Returns Management Services
Product Returns Management
Return Policy
Exchange Policy
Refund Policy
Return Shipping
Exchange Shipping
Return and Exchange Processing
Customer Service
Order Processing
Order entry
Order tracking
Payment processing
Order fulfillment
 Sales Support Services
Order Management Customer Support
Pre-sale customer service
Order processing and tracking
Post-sale customer service
Technical support
Billing and payment support

Our End-to-End Order Management Support Process

Our order management process is meticulously designed to streamline the end-to-end handling of customer orders, ensuring accuracy, timeliness, and customer satisfaction. This process comprises

  • 1

    Order Processing

    Our team receives incoming orders and records essential details such as product, quantity, and delivery information.

  • 2

    Inventory Check

    During the order processing stage we simultaneously carry out a concomitant inventory check to verify product availability and update the customer.

  • 3

    Payment Processing

    We facilitate secure and hassle-free payment processing for the orders.


  • 4

    Order Fulfillment

    In this stage the gathered information is passed on to the inventory department to process orders for shipments as per customer specifications.

  • 5

    Shipping Coordination

    The inventory team coordinates with the logistics team to arrange for timely and efficient shipping.

  • 6

    Order Tracking

    Next, we provide customers with order tracking information to ensure customers can check order status anytime.

  • 7

    Returns and Exchanges

    In the post-delivery stage, our team handles customer returns or exchanges, to resolve issues quickly.

The Invensis Advantage for Order Management Services

Streamlined Process
Reduce Risks in the Fulfillment process
We bank on the right techniques and tools to track and fulfill orders accurately, eliminating chances of errors and delays and reducing risks associated with the fulfillment process.
Scalability
Cut Down Operational Costs
We assist you in cutting down on costs by implementing advanced software and streamlining processes, to optimize fulfillment and delivery processes.
Access to Best Talent
Retain Customers
We help you retain customers by ensuring accurate and timely order processing and building trust and satisfaction, thereby encouraging repeat business.
Access to Best Technology
Faster shipping
We bank on an efficient and agile system to guarantee our clients faster shipping, efficient fulfillment and delivery systems, and real-time tracking and communication.
Access to Best Practices
Advanced Technology
 We bank on the latest order management tools like Quickbooks Commerce, Orderhive, Zoho Inventory, OrderDynamics, etc., to track customer orders, manage inventory and fulfill orders.

We Provide
Services

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Invensis - The Most Trusted Order Management Outsourcing Company

For over 24 years, we have delivered top-quality outsourced order management services to businesses around the world. Our professionals have vast experience in managing orders, ensuring timely delivery, and addressing customer queries. Having served a diverse range of clients, including retailers, online stores, wholesalers, eLearning companies, and manufacturers, our experts are capable of handling your needs with great proficiency.

When you bank on us, you also bank on advanced technology to optimize processes. Over the years we have helped our clients reduce inventory costs by up to 30% and speed up order processing by 40%. Our service connects seamlessly with sales channels and provides customized reporting. Trust our expertise to enhance outsourced order fulfillment and improve overall business efficiency.

25%

Reduction of Cost Per
Order Expenses

40%

Decreasing Shipping Cost Per Order Expenses

3x

Reduction in Order Fulfillment Cycle Time

98%

Increase in Order
Fill Rate

99%

Perfect Order
Rate

What Our Customers Say

Invensis has streamlined our order management process and provided such valuable insights into our customer relationships that we have seen a significant improvement in our customer satisfaction levels.

Kate Pipe
Leading Retail Company in US

We were looking for a complete order management solution to handle our growing customer base. Invensis has not only met but exceeded our expectations. The team is very professional and always available to resolve any issues we may have.

Isla Ledger
Leading Distributor Company in Canada

Invensis' order processing management team has helped us improve our customer satisfaction levels beyond measure. We can now track our orders more efficiently and provide our customers with better visibility into the status of their orders. The team is also very responsive to our queries and concerns.

Ava Perez
Leading Fast Food Chain Company in UK
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CASE STUDY
Invensis Assists a Food Delivery Portal Improve Order Processing Accuracy for Better Fulfillment

Download MR case study on how a UK-based app developer achieves cost reduction by outsourcing telecalling-based research to Invensis.

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CASE STUDY
An Australian Home Shopping Company Teams up with Invensis to Improve Order Processing by 20 Folds

Learn how Invensis enhanced the order management efficiency of an Australian home shopping company by providing efficient data processing outsourcing services.

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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