Live Chat Support

Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service. Invensis, a global IT-BPO, has greater than 20 years of experience in providing high quality contact center and customer care support services to companies across the world.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Live Chat Support
ISO: 9001:2015 Certified CompanyISO: 27001 Certified CompanyHIPAA Compliant

Satisfy your customers with Invensis' Live chat Support

We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels. We provide a wide range of live chat support outsourcing services pertaining to various business functions. Through our services, businesses can leverage various avenues of communication including live chat support, to be constantly in touch with the pulse of customers.

Outsource your Live Chat Support Services to Invensis

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Customer Service for Retail, Education, Real Estate, Insurance, Healthcare and other Domains
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Live Operators And Live Web Chat
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Visitor Initiated Chat
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Chats For Customer Inquiries And Complaint Resolution
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Telemarketing
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Information On Products/Services
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Order Fulfilment
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Order Verification
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Billing Support

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The Invensis Advantage

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and telecalling support.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Why choose us?

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO: 27001 Certified Company
HIPPA-Complience Svg logo

What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

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Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

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Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

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Amelia Thomas
Leading Automotive Company in France

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