Live Chat Support

Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service. Invensis, a global IT-BPO, has greater than 20 years of experience in providing high quality contact center and customer care support services to companies across the world.

22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

Satisfy your customers with Invensis' Live chat Support

We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels. We provide a wide range of live chat support outsourcing services pertaining to various business functions. Through our services, businesses can leverage various avenues of communication including live chat support, to be constantly in touch with the pulse of customers.

Outsource your Live Chat Support Services to Invensis

Customer Service for Retail, Education, Real Estate, Insurance, Healthcare and other Domains

Customer Service for Retail, Education, Real Estate, Insurance, Healthcare and other Domains

Live Operators And Live Web Chat

Live Operators And Live Web Chat

Visitor Initiated Chat

Visitor Initiated Chat

Chats For Customer Inquiries And Complaint Resolution

Chats For Customer Inquiries And Complaint Resolution

Telemarketing

Telemarketing

Information On Products/Services

Information On Products/Services

Order Fulfilment

Order Fulfilment

Order Verification

Order Verification

Billing Support

Billing Support

The Invensis Advantage

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and telecalling support.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Why choose us?

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

HIPPA-Complience Svg logo
Case Studies

Footprints Of Our Journey

Outsource your business requirement and leverage the Invensis Advantage to garner an edge in your market.

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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas
Leading Automotive Company in France

Frequently Asked Questions

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