Phone Answering Services

No one likes speaking to a machine. With the help of Invensis' telephone answering services, your customers and clients will always be able to communicate with a skilled executive and be provided with the support they need. Invensis' multi-channel contact center operates 24/7 and we are able to handle overflow calls, as well as calls after hours, on weekends and holidays.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Phone Answering Services
ISO: 9001:2015 Certified CompanyISO: 27001 Certified CompanyHIPAA Compliant

Increase your revenue growth with call center services from Invensis

Live Telephone Answering Services from Invensis Ensure Your Calls Never Go Unanswered Partnering with a trusted and experienced telephone answering service outsourcing company such as Invensis, is not only beneficial for handling calls outside of office hours, but also during meetings, conferences, periods when you are on vacation, or office relocation. Invensis ensures that no call goes unanswered. The outsourced call center answering services from Invensis are fully customized to suit the needs of your business and can be adapted for business or personal call answering requirements. We are also capable of providing toll-free answering and emergency messaging and dispatching services.

Our Flexible Live Telephone Answering Services can be Adapted to Suit Your Specific Requirements

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Small Business Answering Services
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Live Receptionist Answering Service
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Financial Business Answering Services
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Investment Business Answering Services
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Business Continuity Planning (BCP)

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The Invensis Advantage

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and telecalling support.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Why choose us?

Invensis understands that while fielding calls, we are representing your organization. Our outsourced telephone answering service personnel are trained to be extremely courteous, well-mannered and knowledgeable. To maximize convenience for you, we can provide daily reports on calls, or immediately relay customers' messages to you via email, text message, phone or fax, based on your pre-determined priorities.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO: 27001 Certified Company
HIPPA-Complience Svg logo

What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

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Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

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Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

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Amelia Thomas
Leading Automotive Company in France

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