Healthcare BPO
Services
Are you looking for a way to focus on your core mission of delivering high-quality healthcare to your patients? We support billing, coding, and administrative functions, allowing you to streamline operations, reduce costs, and improve patient care.
Get a Quote22+
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
Outsource Healthcare BPO Services to the Expert
With 22 years of experience providing world-class BPO services, we are proud to be the leading healthcare business outsourcing company of quality solutions for the healthcare industry. We understand the unique needs of healthcare organizations and provide healthcare BPO services such as medical billing and coding, claims management, patient data management, revenue cycle management, and customer service. Our experienced professionals use the latest technology and best practices to deliver outstanding client results.
Our healthcare BPO services are designed to streamline processes, reduce costs, and improve patient care. We have a team of experienced and knowledgeable healthcare back office professionals who have skills in strong data management, customer service, and the ability to handle sensitive patient information. We work closely with our clients to ensure they receive the customer service and support they need to achieve their goals. We are committed to providing the best possible service to our clients and are dedicated to helping them succeed.
Our Comprehensive Healthcare BPO services
Our medical coding services offer specialized support to healthcare providers by accurately coding medical records, optimizing reimbursement, and reducing coding errors using trained and certified professionals.
We offer healthcare providers a cost-effective and efficient solution for their financial needs by accurately submitting claims, tracking payments, and handling insurance follow-ups to ensure timely reimbursement.
Learn More About
Our Services
Our services provide efficient and accurate data entry for healthcare providers, streamlining billing processes and improving revenue cycle management, resulting in increased revenue and reduced errors.
We offer efficient and accurate categorization and organization of patient data for healthcare providers to streamline data management processes, ensure the confidentiality and accuracy of patient information, and improve retrieval times.
We provide efficient and accurate data entry for various requirements from healthcare organizations, which helps reduce errors, improve overall efficiency, ensure data accuracy and generate accurate reports.
Our services involve accurately recording and updating financial transactions in a client's payment system, including inputting payment data from various sources, reconciling payments with corresponding invoices, and ensuring correct reflection of payments.
We review and verify the accuracy of medical claims, submit claims to insurance payers, follow up on claims status, negotiate payment, and appeal denied or underpaid claims to receive prompt payment from insurance companies.
We help healthcare providers manage and collect payments for their medical services by tracking and monitoring outstanding patient balances, following up with insurance companies and patients on overdue payments, and ensuring that the provider's accounts receivable is up-to-date and accurate.
The Invensis Advantage for Healthcare BPO Services
Here are some benefits of outsourcing healthcare BPO support services
1. Cost Reduction
Outsourcing non-clinical tasks to healthcare BPO providers can reduce costs by reducing the need for in-house staff and capital expenses.
2. Improved Efficiency
Top healthcare BPO companies use the latest technologies and best practices to streamline processes, increasing efficiency and reducing administrative burdens.
3. Enhanced Compliance
A healthcare outsourcing company can help ensure that your organization complies with regulatory requirements and industry standards.
4. Increased Focus on Patient Care
By outsourcing healthcare business tasks, healthcare organizations can free up time and resources to focus on providing the best possible care to patients.
5. Access to Expertise
BPO healthcare services bring a wealth of expertise to the table, providing healthcare organizations with access to specialized knowledge and experience.
6. Improved Data Management
Healthcare BPO solutions can help organizations manage and analyze data more effectively, providing valuable insights to improve operations. Outsource healthcare BPO processing service from Invensis to manage your data effectively.
Outsourcing in healthcare sector can bring many benefits to healthcare organizations, allowing them to focus on their core mission of delivering high-quality patient care while reducing costs and improving efficiency. Outsourcing to top healthcare outsourcing companies like us will make you avail most of these benefits.
Here are a few trends in healthcare back office support services in the healthcare industry:
1. Remote Services
The COVID-19 pandemic has accelerated the adoption of remote healthcare services, and BPO providers are following suit. BPO services are being offered remotely to reduce the spread of the virus and allow for greater flexibility for healthcare providers.
2. Artificial Intelligence (AI) and Machine Learning (ML)
AI and ML are increasingly used in the healthcare BPO industry to automate repetitive tasks, increase efficiency, and improve accuracy.
3. Data Analytics
The growing availability of healthcare data and the need for insights drive data analytics in the BPO industry. BPO providers delivering healthcare BPO services leverage data analytics to identify trends and opportunities to improve operations.
4. Compliance and Regulatory Requirements
Healthcare organizations must comply with a wide range of regulations, and BPO providers are helping them keep up by offering specialized services that ensure compliance with local, state, and federal regulations.
5. Interoperability
BPO providers are working to increase interoperability between different healthcare systems to improve patient care and reduce administrative burdens.
These trends reflect the ongoing efforts of BPO providers to support the needs of the healthcare industry and provide high-quality, cost-effective services.
Invensis - The Most Trusted Healthcare BPO Services Company
We are specialized in offering healthcare BPO services for the healthcare industry. Our services help healthcare companies to improve their operational efficiency by outsourcing non-medical tasks, such as administrative and support services, to our team of experts. We have delivered these services to hospitals, clinics, medical laboratories, long-term care facilities, home healthcare services, pharmaceutical companies, and other healthcare businesses from US, UK, and Canada. This allows healthcare providers to focus on their core competencies and deliver high-quality patient care. Our services include medical billing and coding, customer service, and claims processing, all performed by our highly skilled and experienced team. In addition, with a commitment to quality and compliance, we work closely with our healthcare clients to ensure their standards and regulations are met.
22+
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
What Our Customers Say
Invensis has been a great business analytics solutions BPO partner. They have helped us navigate the data services and analytics landscape. They have a team of experts who are not only knowledgeable but also flexible and responsive to our needs at every step.
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We struggled to meet our business goals due to the legacy IT framework. Invensis IT outsourcing services helped us modernize our core and also helped us develop custom software for crucial processes to improve productivity and overall revenue for the company.
Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.
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