eCommerce Support Services

Is your eCommerce website generating easy leads for your online business? Is the quality of leads good enough to give you a substantial business? Our eCommerce support services are designed to assist you in meeting both objectives.

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Years of





eCommerce Support Services

Outsource eCommerce Support Service to the Expert

Invensis has been providing industry-leading eCommerce support services to businesses worldwide since 2000. Over the years, our clients have banked on our agile methodology, technical expertise, and organizational and analytical skills to optimize and scale their businesses. We provide support services for order processing, product data entry, eCommerce call center, eCommerce accounting, and product photo editing.

Our eCommerce support services revolve around a group of ace professionals, knowledge of platforms (Shopify, Magento, etc.), and technologies like analytics. We deploy the best practices in eCommerce order management, product information management, fraud prevention, shipping and logistics, payment collections, returns, refunds, etc., to drive productivity at lesser costs.

The hallmark of our service lies in our ability to develop customized solutions tailored to client needs. The solutions are developed to integrate with your business functions and deliver result-oriented solutions from day one. This makes us an expert in e-commerce support services.

The Invensis Advantage for
eCommerce Services

Improved Market Strategies
We assist you in devising and implementing a faster go-to-market strategy to give your business the early bird advantage.
Competitive Advantages
We take care of all your non-core business activities and give you the space you need for market expansion and competition.
Enhanced Customer Service
We assist you in managing your customer queries through multi-channel support (chat, mail, telephone, and social media), personalized support, self-service support, etc., and keep them highly satisfied.
Accelerate Innovation
We assist you in expediting the process of developing and marketing new products targeting niche market sections.
Resource Flexibility
We ease the need to scale your business up or down to meet demand fluctuations for varying business seasons
Latest Technologies
We avail the latest eCommerce technologies to support you with instant and multilingual communication, remote support, data security, chatbots, AI, and voice assistants.

eCommerce Platforms We Specialize In


Invensis - The Most Trusted eCommerce Outsourcing Services Company

We have been delivering a list of eCommerce support services to our clientele across industry verticals. Since 2000 our eCommerce outsourcing solutions have helped our clients achieve their desired results. This has primarily been facilitated by strategic decision-making. We have delivered services to B2C, B2B, small businesses, retail shops, eLearning platforms, manufacturers, etc., across the US, UK, and Canada. Our eCommerce services have assisted them in converting visitors into potential customers through effective customer experience, digital marketing techniques, and back-end integration.


eCommerce Support Professionals




Customer Satisfaction
(CSAT) Score


Customer support


eCommerce Websites

We Provide

We provide Reboost
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What Our Customers Say

As a large brand, catalog management and order processing take up a lot of our time. But outsourcing these key functions to ecommerce outsourcing companies like Invensis has freed up our resources considerably while also improving the general searchability and customer experience on our site.

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Autumn Young
Leading Retail Giant in Canada

Invensis has been our growth partner, helping us grow our ecommerce business multifold. Their managed ecommerce services have helped place us on the ecommerce landscape, ensuring a continuous stream of interested shoppers.

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Ivy Sanchez
Leading eCommerce Platform in US

Invensis helped us transform our business by turning around the way we handled our customer support. With their 24/7 virtual assistant and managed ecommerce services, our customers have reported increasing levels of satisfaction, and our percentage of repeat business has increased.

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Kat Lopez
Leading Retail Company in Canada
Latest Accounting Trends in 2023 | Future in Accounting

Trends and techniques in accounting are always changing, especially as new technologies emerge. SAGE has found that 90% of accountants think accounting is going through a cultural shift that favors technology.

Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Email Us
Locate Us
Invensis Inc.1000 N West Street, Suite 1200,
DE 19801 USA

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