Telecom Business Process Outsourcing (BPO) Services

In order to retain a competitive edge in the dynamic telecommunications industry, organizations need to focus on catering to growing demand for connectivity, tackling security issues and innovating new offerings for the latest devices and technology paradigms. Outsourcing to Invensis Technologies, an expert IT-BPO service provider, enables telecom companies to ensure that certain key processes are delivering efficiencies, and allows them to concentrate on building their core capability. We are an ISO 9001 and 27001 certified company, which will provide you with an assurance of high quality output and data security. Going beyond providing short-term solutions, we will support you on your growth journey for the long-term.

We provide cost-effective BPO support services for companies engaged in providing services related to wireless, telecommunications, broadband Internet, cable, satellite TV and phones, Wi-Fi, wimax,3G and 4g (LTE), traditional telephone local and long distance services, and DSL. Enterprises that will benefit from our services include fixed line operators, mobile network operators / wireless service providers, internet service providers (ISPs), satellite operators, broadcasters, cable companies and others.

Reliable BPO Support Services That Deliver Operational Efficiencies

Call Center Outsourcing Services Back Office BPO Services Finance and Accounting (F&A) BPO Services IT Outsourcing Services eCommerce Support Services Digital Marketing Services Learning & Development Services
Order Validation - Industrial /Commercial / Individual Catalog Management Accounts Payable / Procure to Pay Processing Software Application Development IT Outsourcing Services Search Engine Optimization (SEO) Services Project Management Training
Technical Support / Help Desk Data Mining Accounts Receivable / Order to Cash Processing Web Application Development Order Processing Pay Per Click (PPC) Services IT Service Management Training
Sales and Customer Acquisition Data Entry Accounting and Bookkeeping Mobile Application Development Product Information Management Services Social Media Optimization (SMO) Services Program Management Training
Email Management Forms Processing Services Financial Analysis Reporting SaaS Application Development Finance and Accounting (F&A) BPO Services Display Advertising (Banner Ads) Services Quality Management Training
Server Support Order Processing and Management CFO Services Software Testing Quality Assurance Digital Marketing Services Email Marketing Services Agile and Scrum Training
Web Chat Data Capture Services Payroll Processing Services Cloud Computing Application Development Digital Photo Editing Services Affiliate Marketing Services Cloud Computing Training
Payment and Collections Services Document Digitization Services Record to Report Services Call Center Outsourcing Services Content Writing/SEO Copywriting Technology Training
Customer Retention Data Extraction Services Customer Billing Processing Call Center Outsourcing Services Web Analytics & Reporting Services
After Sales Support Data Cleansing Services
Query Resolution Customer Database Management
Welcome Calls Product Data Management
Mobile and Wireless Support Inventory Management
Pre-paid / Post-paid Ordering and Activation
Device-Related Troubleshooting
Billing Inquiries
Service Inquiries
Subscription Services
Technical Support and Repairs
Warranty Support
Cross-Selling and Up-Selling
Call Overflow
After Hours
Disaster Recovery Support
Number Porting Requests
Coverage Area Questions
Lost Phone Resolution
Cancellation Requests

Outsource to Invensis to Get an Edge in the Telecom Sector

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Trustworthy Guidance

Value-added Consultation

With considerable experience of delivering BPO services globally and industry specific expertise, our value added consultations help you find the right answer to your business challenge.

End-to-End Services

Business Continuity Planning

We have systems and processes in place that ensure business continuity in case of an emergency situation.

Accelerated delivery

End to End Customized Services

Invensis provides end-to-end customized business process optimization services across major business functions and industry verticals.

Collaborative Development

Trained Personnel and Latest Technology

With our skilled manpower, comprehensive industry knowledge and use of latest technologies and processes, we are best placed to help you achieve your goals.

Complete transparency

Scalable and On-Time Delivery

Invensis possess deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

Complete transparency

Quality and Compliance

We have achieved compliance with ISO 27001. We adhere to impeccable quality standards as per ISO 9001:2008, in all processes, leading to high quality output.

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Contact us today to find out how Invensis "Telecom Business Process Services"
can enable your business to achieve process efficiencies and accelerated growth.

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