Telecom Business Process Outsourcing (BPO) Services

In order to retain a competitive edge in the dynamic telecommunications industry, organizations need to focus on catering to growing demand for connectivity, tackling security issues and innovating new offerings for the latest devices and technology paradigms. Outsourcing to Invensis Technologies, an expert IT-BPO service provider, enables telecom companies to ensure that certain key processes are delivering efficiencies, and allows them to concentrate on building their core capability. We are an ISO 9001 and 27001 certified company, which will provide you with an assurance of high quality output and data security. Going beyond providing short-term solutions, we will support you on your growth journey for the long-term.

We provide cost-effective BPO support services for companies engaged in providing services related to wireless, telecommunications, broadband Internet, cable, satellite TV and phones, Wi-Fi, wimax,3G and 4g (LTE), traditional telephone local and long distance services, and DSL. Enterprises that will benefit from our services include fixed line operators, mobile network operators / wireless service providers, internet service providers (ISPs), satellite operators, broadcasters, cable companies and others.

Reliable BPO Support Services That Deliver Operational Efficiencies

Call Center Outsourcing Services Back Office BPO Services Finance and Accounting (F&A) BPO Services IT Outsourcing Services eCommerce Support Services Digital Marketing Services Learning & Development Services
Order Validation - Industrial /Commercial / Individual Catalog Management Accounts Payable / Procure to Pay Processing Software Application Development IT Outsourcing Services Search Engine Optimization (SEO) Services Project Management Training
Technical Support / Help Desk Data Mining Accounts Receivable / Order to Cash Processing Web Application Development Order Processing Pay Per Click (PPC) Services IT Service Management Training
Sales and Customer Acquisition Data Entry Accounting and Bookkeeping Mobile Application Development Product Information Management Services Social Media Optimization (SMO) Services Program Management Training
Email Management Forms Processing Services Financial Analysis Reporting SaaS Application Development Finance and Accounting (F&A) BPO Services Display Advertising (Banner Ads) Services Quality Management Training
Server Support Order Processing and Management CFO Services Software Testing Quality Assurance Digital Marketing Services Email Marketing Services Agile and Scrum Training
Web Chat Data Capture Services Payroll Processing Services Cloud Computing Application Development Digital Photo Editing Services Affiliate Marketing Services Cloud Computing Training
Payment and Collections Services Document Digitization Services Record to Report Services Call Center Outsourcing Services Content Writing/SEO Copywriting Technology Training
Customer Retention Data Extraction Services Customer Billing Processing Call Center Outsourcing Services Web Analytics & Reporting Services
After Sales Support Data Cleansing Services
Query Resolution Customer Database Management
Welcome Calls Product Data Management
Mobile and Wireless Support Inventory Management
Pre-paid / Post-paid Ordering and Activation
Device-Related Troubleshooting
Billing Inquiries
Service Inquiries
Subscription Services
Technical Support and Repairs
Warranty Support
Cross-Selling and Up-Selling
Call Overflow
After Hours
Disaster Recovery Support
Number Porting Requests
Coverage Area Questions
Lost Phone Resolution
Cancellation Requests

Outsource to Invensis to Get an Edge in the Telecom Sector

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20+ Years Of Experience

9+ service verticals

200+ clients served around the world

3000+ Trained Professionals


Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Manual Data Entry and Forms Processing Services Case Study - invensis

Manual Data Entry and Forms Processing Services Case Study

July 13th 2016

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eCommerce Data Entry & Data Processing Services Case Study - invensis

eCommerce Data Entry & Data Processing Services Case Study

July 13th 2016

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Historic Photography Image Data Entry Services Case Study - invensis

Historic Photography Image Data Entry Services Case Study

July 13th 2016

View Case Study

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