Successful order fulfilment is the cornerstone to excellent customer service and delivery of business services, regardless of whether an organization is into B2C or B2B operations. Nowadays, this becomes more challenging keeping in mind the increasing complexity of business supply chains, and rising expectations of customers for quick and prompt order fulfilment.

Fast and efficient order processing is one of the important requirements of ensuring that businesses will attract and retain customers. Failure to complete the order processing in time will lead to aggrieved customers, which would negatively affect the business reputation.

Invensis Technologies is a leading global IT-BPO that provides comprehensive and high quality order processing and order management services to clients. Our capable staff is able to tackle a diverse variety of orders even within short deadlines and complete them successfully as per your specifications.

As a leading order processing outsourcing service provider, Invensis provides different services including the following:

Order taking
Purchase order management

Customer database management
Wire transfers

Payment by telephone
Multiple shipping and payment options

Order fulfillment and status checks
Order fulfillment and mailing services

Why Outsource Order Processing Services to Invensis?

Here are some of the benefits that clients will enjoy, when they outsource their order processing services to us:

We have considerable experience in providing cost-effective and efficient order processing services for companies located in different parts of the world, for greater than 20 years
Supports the organization's aim to focus on core marketing strategies of generating leads and conversions, that leads to more number of sales
High quality technology support that enables smooth and uninterrupted services
24 hours multi-channel customer care and contact center services that deal with order taking and managing customer calls, thus enhancing efficiency of order processing
Achievement of cost savings greater than 50 %
Availability of dedicated and exclusive order processing team with trained and skilled personnel
Maximizing cash flow by reducing the duration of the order-to-cash cycle and reduction in cost per order
Customized order processing services which can scaled up or down as per changing demands
Assured data security and data confidentiality through implementation of data security standards and Non-Disclosure Agreements
Assured high quality standards as well as emphasis on ethical practices
Ensures shorter turnaround times

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

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Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.