CRM Outsourcing Services

Customer relationships are the basis of successful business efforts. Customer Relationship Management centers on strategies, practices, and implementation of technologies that ensure that customers remain loyal to organizations and continue to support their growth.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

CRM Outsourcing Services
ISO: 9001:2015 Certified CompanyISO: 27001 Certified CompanyHIPAA Compliant

Maximize your Business Efficiency with our Top-Notch CRM Outsourcing Services

We specialize in providing top-quality CRM Outsourcing Services to businesses of all sizes. CRM, or Customer Relationship Management, is a critical aspect of any business, and it is important to have a system in place to efficiently manage and track customer interactions and data.

Our team of experienced professionals is well-versed in all aspects of CRM and can help you with everything from database management to data entry. We understand the importance of accurate and up-to-date CRM databases and work diligently to ensure that your information is organized and easy to access.

Outsourcing your CRM needs to the experts at Invensis can help you save time and resources, allowing you to focus on growing your business. We offer a range of CRM Outsourcing Services, including data entry, database management, and customer support.

Gain a Competitive Edge with Our Comprehensive CRM Services

  1. CRM Data Entry
    This includes inputting customer information into the CRM database, such as contact details, interactions, and purchase history.
  2. CRM Database Management
    This involves organizing and maintaining the CRM database, ensuring that it is up-to-date and accurate.
  3. Customer Support
    This includes handling customer inquiries and complaints, as well as managing customer accounts and resolving any issues that may arise.
  4. Lead Generation and Qualification
    This involves identifying and targeting potential customers, as well as evaluating their interest in the company's products or services.
  5. Sales and Marketing
    This can include creating and implementing marketing campaigns, as well as managing the sales process from lead generation to closing the sale.
  6. Reporting and Analysis
    This involves generating reports on customer data and analyzing trends and patterns to help inform business strategy.

Outsource your CRM needs to the professionals at Invensis and let us handle the details. You can save time and resources by outsourcing these CRM services, while ensuring your CRM tasks are handled effectively and accurately by our experts. Don't let the task of managing your CRM take up valuable time and resources.

We have a track record of delivering high-quality services to clients around the world, and we would be happy to assist you. Contact us today to learn more about our CRM Outsourcing Services and how we can help you manage your customer relationships more effectively. We look forward to working with you!

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The Invensis Advantage

Cost Efficiency

As companies grow, the cost of hiring and training professionals to manage the growing operations can be high. Back office outsourcing services can help you avoid the costs of hiring, training, and retaining talent and the infrastructure needed to support them.

Access to a Global Talent Pool

Finding the right talent for your business costs time and money. However, hiring back office BPO services gives you access to a verified talent pool managed by experts to ensure you only have the right-fit employees working on your projects.

Benefit from Latest Technology

Established back office BPO service providers like Invensis regularly invest in technology and continually upgrade their infrastructure and technology to match the industry standards. Outsourcing back office support to a reliable company allows you to access your industry's latest technologies and tools without buying and installing them on-premise.

Focus on Core Competencies

It is challenging to simultaneously focus on core competencies and back office support systems, especially for growing companies with limited resources. By hiring back office outsourcing companies, you can ensure the smooth day-to-day functioning of your company while your in-house talent focuses on the core competencies and growth.

Data Quality, Confidentiality & Security

When you outsource your back office support processes to Invensis, we sign a non-disclosure agreement (NDA) with you that legally binds us to maintain the confidentiality of your data. Also, our ISO 27001 certification guarantees the security and quality of the services delivered. Your data will be protected and will not be shared with anyone.

Custom Services & Transparent Processes

Outsourcing back office support functions are not a one-size-fits-all solution. We deliver customizable services that are in alignment with your strategic goals. The requirements of each company are different; therefore, the services offered by back office outsourcing companies must be customized to meet the client's specific needs.

Why Choose Us?

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO: 27001 Certified Company
HIPPA-Complience Svg logo

What Our Customers Say

We were struggling with product data entry for our e-commerce business until we leveraged back office BPO services from Invensis. From data entry to catalog management, Invensis is taking care of all the back-end operations to keep our site running optimally with great results.

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Hope Campbell
Leading eCommerce Company in Canada

As an insurance provider, we deal with a lot of claims. Having 24x7 support from back office outsourcing services like Invensis helped us process all those claims and reduce a lot of burden on our staff. It has also made the review process much more efficient, faster, and error-free.

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Farrah Baker
Leading Insurance Company in US

Partnering with Invensis has been central to our success. With their data management outsourcing services, we have all the business insights we need for our business to function smoothly at the fraction of the cost of setting up an in-house data center.

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Heather Green
Leading Logistics and Supply Chain Company in UK

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