Product Returns Management Services

Looking to make the return of sold products seamless and less time-consuming? You need to have a well-oiled product returns management process in place. Our product return management services are designed to achieve this and keep your customers fully satisfied.


Years of Experience


Industry Verticals


Experienced Professionals

StripProduct Returns Management Services

Outsource Product Returns Management Services to The Expert

At Invensis, we offer a comprehensive suite of product returns management outsourcing services to assist businesses deliver complete customer satisfaction. Since 2000, our experienced team of professionals has managed the end-to-end needs of product return services, such as product return request verification, processing the request, processing payment and others. 

We have been able to ramp up efficiency with the help of cutting-edge product returns management software and best practices. This has helped us guarantee quick and accurate processing to customers around the globe. Our customers have banked on our robust product return processes to ensure compliance with return policies, offer store credits/cash for returns, track return rates, etc.

Our Product Returns Management Process

  • Return Request Receipt

    We receive return requests from customers through the appropriate channel such as email, phone, etc.
  • Return Authorization & Validation

    Next, we validate the return request as per the return policy criteria and issue a return authorization number if approved.
  • Return Shipping Instructions

    Our team provides customers with detailed instructions for the product return, including the address and shipping label.
  • Inventory Update & Replacement

    Our team updates inventory records to reflect the returned product’s status and sends a replacement to the customer if applicable.
  • Refund Processing & Update Customers (If Applicable)

    In case of no replacement, we process the refund as per the refund policy and update customers.

Our Comprehensive Product Returns Services

No items found.
  • Return Policy
  • Exchange Policy
  • Refund Policy
  • Return Shipping
  • Exchange Shipping
  • Return And Exchange Processing
  • Customer Service

Request a Quote

The Invensis Advantage for Product Returns Management Services

Improved Customer Satisfaction

Our expert service helps you meet the end objective of a seamless return and timely refund for improved customer satisfaction and loyalty.

Valuable Product Insights

We offer key data insights on customer return trends, and patterns so that you can make informed decisions on how to improve your products and curb on tendency to return.

Access to Advanced Workflows

We follow well-developed workflows driven by advanced technologies such as AI, ML, and automation and practices to make the return process time-bound and accurate.

Better Risk Management

We deploy the best risk management processes in product return service to help your business overcome disruptions and mistakes that can impact customer loyalty.

Step-by-step process for Product Returns Management Services
Step-by-step process for Product Returns Management Services

No items found.

Invensis - The Most Trusted Product Returns Management Outsourcing Company

Our product return service is fuelled by a team of skilled professionals, latest technologies, and best industry practices. We have been providing return products management outsourcing services over the last two decades to businesses across the world. Our end-to-end product return service takes the guesswork out by deploying guided workflows to receive, inspect, and grade product returns. We are also dedicated to helping you gain business intelligence and centralized custom data to attain complete visibility into your product return lifecycle. As a leading return product management outsourcing company we are highly committed to follow the highest standards of quality and security. We are an ISO 9001:2015, ISO 27001:2017 and HIPAA-complaint company. Therefore, we ensure optimal performance, ensure data protection and deliver exceptional services in accordance with rules and mandates.


Years of





ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company


Reduction of Cost Per
Order Expenses


Decreasing Shipping Cost Per
Order Expenses


Reduction in Order Fulfillment
Cycle Time


Increase in Order
Fill Rate


Perfect Order

Finance and Accounting Tools We Specialize In

Microsoft Dynamics GP

We Provide

We are Waiting! Outsource to Us Now.
Get a Quote

What Our Customers Say

Invensis has streamlined our order management process and provided such valuable insights into our customer relationships that we have seen a significant improvement in our customer satisfaction levels.

Kate Pipe
Leading Retail Company in US

We were looking for a complete order management solution to handle our growing customer base. Invensis has not only met but exceeded our expectations. The team is very professional and always available to resolve any issues we may have.

Isla Ledger
Leading Distributor Company in Canada

Invensis' order processing management team has helped us improve our customer satisfaction levels beyond measure. We can now track our orders more efficiently and provide our customers with better visibility into the status of their orders. The team is also very responsive to our queries and concerns.

Ava Perez
Leading Fast Food Chain Company in UK

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

Star IconStar IconStar IconStar IconStar Icon
John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

Star IconStar IconStar IconStar IconStar Icon
Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

Star IconStar IconStar IconStar IconStar Icon
Sarah Smith
Leading Healthcare Provider in Italy.

Our eCommerce Store Management Services Cover Leading Platforms

An Ultimate Guide to Accounts Receivable Turnover Ratio
An Ultimate Guide to Accounts Receivable Turnover Ratio

This blog accounts receivable turnover ratio will introduce you to the basics of AR turnover ratio and how you can use it to better your balance sheet.

Latest Accounting Trends in 2023 | Future in Accounting

Trends and techniques in accounting are always changing, especially as new technologies emerge. SAGE has found that 90% of accountants think accounting is going through a cultural shift that favors technology.

eCommerce Order Management Process: Maximizing Fulfillment Efficiency
eCommerce Order Management Process: Maximizing Fulfillment Efficiency

An optimized order fulfillment process leads to enhanced customer experience. Explore proven ways to streamline order management.

Best Practices of Purchase Order Management
Best Practices of Purchase Order Management

Effective purchase order management simplifies procurement and boosts control. Discover 7 ways for effective purchase order management.

Invensis Assists a Food Delivery Portal Improve Order Processing Accuracy for Better Fulfillment

Download MR case study on how a UK-based app developer achieves cost reduction by outsourcing telecalling-based research to Invensis.

Market Research Call Center Outsourcing Services Case Study
An Australian Home Shopping Company Teams up with Invensis to Improve Order Processing by 20 Folds

Learn how Invensis enhanced the order management efficiency of an Australian home shopping company by providing efficient data processing outsourcing services.

eCommerce Data Entry & Data Processing Services Case Study

Related Services

No items found.

Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

Request a Quote

Fill up the form and our team will get back to you within 24 hours.

Enquire with Us

Enquire with us

Fill out this form to get in touch with our expert team.