Medical Accounts Receivable Services

For healthcare providers and hospitals, the process of filing and following up on insurance claims is critical, especially in light of the trends of falling rate of reimbursement, increasing patient deductibles and rising operating costs. Accounts Receivable (AR) management is a dedicated process where in unwanted account aging, escalating number of AR days and denials can be checked. Invensis Technologies is among the leading Healthcare BPO companies, and we provide reliable and systematic Accounts Receivable Management Outsourcing Services for Medical and Healthcare providers to enable your business to shorten the revenue cycle and improve your cash flow.

Invensis has achieved HIPAA compliance and is ISO 27001 certified for information security. By capitalizing on our qualified professionals and streamlined, secure and cost-effective processes, your healthcare business will be able to collect insurance and payment reimbursements in a more efficient manner. Outsourcing medical AR management will also enable your business' employees to focus on mission-critical work and provide the best possible care and attention to patients.

Healthcare Medical Accounts Receivable Outsourcing Services

Healthcare Accounts Receivable Management Services That Fast-Track Claim Reimbursement

Accounts Receivable Follow-Up / Insurance Follow-Up: After submission of the medical claims to the insurance payer, our accounts receivable team will keep track of all claims that cross the 30-day bucket and take action to pursue these. In case of under-payment of claims, we take all necessary steps with the insurance company to ensure accurate processing and payment recovery.
Denial Management: Our well-trained medical billing and accounts receivable executives are quick to spot any errors in the rejected claim, to ensure that it gets re-filed and the denial can be appealed without any delay. Data sources will be reviewed, medical coding will be checked and any systematic and repetitive problems will be identified. Our Denial Analysts will co-ordinate with your team to request for any further information, if required. If the patient is responsible for the denied claim, then the claim is billed to him or her.
Patient Follow-Up / Patient Statements: Through phone calls, we follow up with the patients to pursue any outstanding balance that is still pending after processing of the claim. The tenets of good customer service are followed to avoid creating any discontent. If the patient does not respond to the follow-up communication, the balance is moved to collections. We generate a report for it and send it to your team for further action.
Reports: Through our detailed reporting package, which includes insurance aging reports, your business will have complete visibility about its financial health and the length of the accounts receivable settlement and claim collection cycles.

Outsource Medical Accounts Receivable Management to Invensis to Streamline the Revenue Cycle

Outsourcing medical accounts receivable management activities to the experienced professionals at Invensis will provide your business with a number of benefits:

Stringent Data Protection:

Invensis has achieved HIPAA compliance and is ISO 27001 certified. You can be assured that stringent data security measures are in place for Protected Health Information (PHI), and all other confidential information related to your business.

Assured Accuracy:

We are an ISO 9001 certified company and follow the highest quality management standards and global best practices to ensure accuracy in the results that are delivered to your business.

Swift Turnaround Time:

Invensis' medical accounts receivable team is trained to deliver results within the required timeframe. Leveraging the time zone advantage that you gain by outsourcing to our 24x7 delivery centers, you will be able to optimize the revenue cycle for your company.

Scalability:

Invensis has the capability to scale up the resources assigned to your project as per your business requirement. This level of flexibility and customization will assure you of our commitment to your continued business growth.

Differentiating Advantage:

Invensis will provide invaluable support to your business to ensure seamless accounts receivable management. This will give your business an edge in the following ways: reduced accounts receivable cycle, increased collection, decreased bad debt and optimized cost-to-collect.

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can enable your business to achieve process efficiencies and accelerated growth.