Medical Accounts Receivable Services

We have been offering comprehensive medical accounts receivable services to healthcare providers in the US since 2000. Our medical AR services follow up with patients and insurance companies on dues and associated functions such as remittance advice, charge entry, appeal, explanation of benefits, etc. Over the years, we have supported various healthcare businesses, including hospitals, clinics, physician practices, nursing homes, and medical billing companies, collecting outstanding in efficient ways and getting control over write-offs. Banking on our services, our clients have been able to reduce their days in accounts receivable by up to 90%. 

Our accounts receivable process begins no sooner than we receive the explanation of benefits from the insurance company. If the EOB needs to be corrected and the insurance company owes more to your practice, we follow up on the unpaid claims with timely reminders and regular calls. In the case of dues owed by patients, we follow the same process till the money owed is fully recovered. If patients find it difficult to pay the dues, we draw workable payment plans with them to facilitate the recovery of dues.   

Our medical Accounts Receivable (AR) team includes billing specialists, claims analysts, and AR managers. While billing specialists review submitted claims, claims analysts handle denials and discrepancies. AR Managers oversee the entire revenue cycle, ensuring smooth operations. We equip the team with tools such as billing software (Epic, Cerner, etc.), Electronic Health Record (EHR) systems, and Revenue Cycle Management (RCM) software to track payment status and communicate with stakeholders regularly.