Usability & Accesibility Testing (UAT) Services

Invensis provides a comprehensive range of usability testing services. We can customize the tests according to the needs of our clients. There are three categories of usability testing: Explorative, Assessment and Comparative. The tests are further divided into the following kinds:

  • Problem Discovery Usability Test (Formative)
  • Benchmark Study (summative study)
  • Competitive
  • Eye-tracking study
  • Learnability

We provide both manual and automated testing for accessibility testing.

Usability Testing Life Cycle

At Invensis, we use three categories of testing methods to carry out usability testing on any interface. These are:

1. Moderated In-Person

2. Moderated Remote

3. Unmoderated Remote

Variations of these methods include:

  • Hallway Testing
  • Remote Usability Testing
  • Expert Review
  • Paper Prototype Testing
  • Questionnaires and Instruments
  • Do-It-Yourself Walkthrough
  • Controlled Experiments
  • Automated Usability Evaluation

Invensis’ dedicated and experienced testing team has certain procedures in place to ensure that usability testing goes well. We will also customize the testing methodology in consultation with our clients.

During the process of testing, a representative set of users would be carrying out specific tasks using an application or software; observers would be monitoring and taking notes on the attitudes and behaviors displayed by the users while carrying out the task. Usability Testing is usually carried out starting from the design stage.

The following steps will be followed during testing:

1. User Requirement Analysis:

Our testing team will determine the requirements for testing, following consultation with our client developers. They will determine the scope of the testing and the test objectives. They would identify the usability issues to be checked. The priority would be users’ needs, goals, and tasks.

2. Identification of target audience:

We will identify the target audience for the test. This may consist of one or more different user groups.

3. Creating Test Task:

We will then create a test task that represents the most important and common user goals; we would also establish criteria to determine success or failure of the test task.

4.Test Plan Creation:

Our testing team will then create the test plan based on this task.

5. Allocation of Resources for Testing:

We will then allocate the resources and the users required for the testing.

6. Execution of the Test Plan:

The test is carried out with a focus on ensuring minimal bias. The aim is to observe, monitor, and record the user behavior, attitudes, thought processes and decision-making. We will be making use of various recording software to record the test for subsequent analyses.

7. Monitoring and update:

The entire process will be monitored and the client would be informed of the progress.

8. Evaluation:

On completion of the test, our testers would compile all the usability issues uncovered and determine the most critical issues based on user feedback.

9. Design and Retest:

We will submit the list of recommendations to the clients’ developer team, so that they can make the desired changes in the application/website. Retesting would be carried out at different points of the software development cycle, until all usability requirements have been met.

10. Testing Completion:

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

Enquire With Us

We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Automobile Mortgage Loan Processing Services Case Study - invensis

Automobile Mortgage Loan Processing Services Case Study

July 13th 2016

View Case Study
Invoice Processing and AR Reconciliation Services Case Study - invensis

Invoice Processing and AR Reconciliation Services Case Study

August 12th 2020

View Case Study
Restaurant Accounting & Bookkeeping Services Case Study - invensis

Restaurant Accounting & Bookkeeping Services Case Study

July 13th 2016

View Case Study

Speak to our advisors about your business requirement

Just submit your contact details and we’ll be in touch shortly.

business requirement - invensis

We Work With the Best