Consumers are now used to placing an order for a product or service from a place of their convenience, versus having to go all the way to the store as was the case in earlier days. Along with catering to this requirement, your business could also have to ready itself for a large volume of orders as your offering gains popularity or during specific periods in the year.
Years of
Experience
Industry
Verticals
Experienced
Professionals
Providing a seamless order taking call center service becomes imperative, for the sake of your customers, as well as for increasing business revenue. Invensis offers live order taking answering services and order entry services through our multi-channel contact center, with the main focus of providing exceptional customer care. Our call center outsourcing team ensures all orders are taken accurately and that each person has a positive experience. We can also enter the order in the CRM system for instant processing.
Our contact center is operational 24/7 to guarantee the greatest convenience for your customers and to allow you to focus on the core aspects of your business, while we seamlessly perform order entry services.
Years of
Experience
Industry
Verticals
Experienced
Professionals
Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.
Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.
We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.
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