eCommerce Outsourcing Services

Manage your eCommerce business efficiently & increase your online sales


Running a eCommerce business can be simplified with our eCommerce outsourcing services. Our services can assist you in managing your everyday operations seamlessly enabling you to focus on your strategic business plan. Over the years, Invensis has successfully provided eCommerce support services for numerous online retail businesses across the world.

End-to-end eCommerce services for any business

We provide customized solutions and services for B2C, B2B, C2B and C2C eCommerce businesses.

1. Order Management Services

  • Efficiently orchestrate orders with fulfillment methods
  • Access and manage every channel’s inventory from one central management system
  • Automate time-consuming OMS processes such as order splitting, backorder management, order import, and shipping updates

2. eCommerce Website Management Services

  • Integrate your website with Google Analytics and get access to consolidated data dashboards, and website analytics reports
  • Improve your SEO and discover potential customers and markets
  • Eliminate bugs to improve user experience and include new features and functionalities
  • Perform frequent security checks to discover vulnerabilities and possible threats to your website and your data
  • Create new features and implement other third party integrations on your website.

3. Inventory Management Services

  • Get automated reports to get a bird eye view of your inventory thereby aligning with the customer’s expectations around product availability.
  • Create and manage alerts for products over stocked or under stocked
  • Get logistics and analytics support to understand purchasing trends, seasonal trends, and fluctuating customer demands

4. eCommerce Customer Support Services

  • Get access to our expert team available 24x7 to manage customer requests and queries through calls, emails and live chat
  • Resolve customer complaints instantly
  • Manage returns and refunds efficiently

5. Online Marketing Services

  • Upgrade your SEO and get discovered by consumers
  • Create and post advertisements and promote your business
  • Sell on social media platforms
  • Competitor Research

6. Managing your customers

  • Reach out to dormant customers
  • Get repeat orders

7. eCommerce store management

Manage your online store efficiently Whether it is 1 Product or 10000+ Products, We got you covered

  • Product Listing
  • Product Pricing
  • Product Descriptions
  • Product data labelling
  • Image Optimization and Photo Editing
  • Customer Support – Email | Chat | Phone – 24/7
  • Grievance addressal
  • Order Management – New Order to Order Returns
  • Inventory Management and Order Tracking
  • IT Support – Server management | Help Desk
  • Invoicing and Payment Management

Why choose Invensis as your eCommerce service partner?

  • 24x7 Customer Service Our 24x7 multichannel customer service via phone, chat, email and IVR keeps your online retail business connected with your global customers.
  • Dedicated Teams You will get access to our expert team to help you amplify your Ecommerce Business to new heights.
  • End-to-end visibility We carry out management of low volumes to high volumes of product data for all ecommerce businesses. This data includes product details, product SKU details, price updates, image uploading etc.
  • Scalability & Flexibility on demand All our services are tailored according to your requirements. Our scalable and flexible services help you to cope with the changing market demands including high volumes of products.

Your business can benefit greatly by choosing Invensis as your eCommerce Support Outsourcing Services partner

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Automobile Mortgage Loan Processing Services Case Study - invensis

Automobile Mortgage Loan Processing Services Case Study

July 13th 2016

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Invoice Processing and AR Reconciliation Services Case Study - invensis

Invoice Processing and AR Reconciliation Services Case Study

August 12th 2020

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Restaurant Accounting & Bookkeeping Services Case Study - invensis

Restaurant Accounting & Bookkeeping Services Case Study

July 13th 2016

View Case Study

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