BPO Services for the Energy and Utilities Industry

Evolving regulatory norms, the need for planning and managing limited resources, and access to financing pose tough challenges for companies in the energy and utilities industry. Invensis Technologies, a specialist IT-BPO service provider, will enable your energy or utility company to gain a competitive advantage through outsourcing. We are an ISO 9001 and 27001 certified company, which will provide you with an assurance of high quality results and data security. Outsourcing to us will allow your in-house personnel to focus their efforts on mission-critical, customer-centric objectives.

We provide BPO support services for energy and utilities companies across the spectrum:

Transmission and distribution service providers, affiliate electricity providers, retail electric providers, city-owned utilities, municipally-owned utilities, pay-as-you-go electricity providers, public utilities, water suppliers, mutual water companies, natural gas providers, natural gas pipeline companies, local distribution companies, solar power companies, energy generation, distribution or retail companies, oil and gas companies, oil field services, energy trading and alternative / renewable energy companies, and others.

Reliable BPO Support Services That Energize Your Business

Call Center Outsourcing Services Back Office BPO Services Finance and Accounting (F&A) BPO Services IT Outsourcing Services eCommerce Support Services Digital Marketing Services Learning & Development BPO Services
Sales and Customer Acquisition Energy Contract Validation Meter Billing Processing Software Application Development IT Outsourcing Services Search Engine Optimization (SEO) Services Project Management Training
Customer Care and Service Data Entry Pre-payments Adjustment Web Application Development Order Processing Pay Per Click (PPC) Services IT Service Management Training
Answering Services Customer Database Management Meter-to-Cash Cycle Management Mobile Application Development Product Information Management Services Social Media Optimization (SMO) Services Program Management Training
Switch Board Form Processing Accounts Payable SaaS Application Development Finance and Accounting (F&A) BPO Services Display Advertising (Banner Ads) Services Quality Management Training
Virtual Assistant Invoice and Purchase Order Data Entry Accounts Receivable Software Testing Quality Assurance Digital Marketing Services Email Marketing Services Agile and Scrum Training
Chat Support Accounting and Bookkeeping Cloud Computing Application Development Digital Photo Editing Services Affiliate Marketing Services Cloud Computing Training
Email Management Financial Analysis Reporting Call Center Outsourcing Services Content Writing/SEO Copywriting Technology Training
Electric / Natural Gas / Green Power Sales CFO Services
Collections Payroll Processing Services
Emergency Hotlines & Dispatching Services Tax Preparation Services
Billing Record to Report Services
Technical Support
Notification Campaigns
After-Hours Support
Business-to-Business Sales
Outage and Emergency Reporting
Start/Stop Service
Appliance Repair Scheduling
Meter Reading
Account Inquiry
Budget Plan Enrollment
Late Payment Notification
Appointment Reminder
Planned Power Outage
Power Restoration Confirmation
Peak Time Billing/Savings Updates
Customer Surveys
Complaint Resolution
Field Workforce Communication and Support
IVR

BPO Support Services That Drive Business Growth for Energy and Utilities Organizations

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Trustworthy Guidance

Value-added Consultation

With considerable experience of delivering BPO services globally and industry specific expertise, our value added consultations help you find the right answer to your business challenge.

End-to-End Services

Business Continuity Planning

We have systems and processes in place that ensure business continuity in case of an emergency situation.

Accelerated delivery

End to End Customized Services

Invensis provides end-to-end customized business process optimization services across major business functions and industry verticals.

Collaborative Development

Trained Personnel and Latest Technology

With our skilled manpower, comprehensive industry knowledge and use of latest technologies and processes, we are best placed to help you achieve your goals.

Complete transparency

Scalable and On-Time Delivery

Invensis possess deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

Complete transparency

Quality and Compliance

We have achieved compliance with ISO 27001. We adhere to impeccable quality standards as per ISO 9001:2008, in all processes, leading to high quality output.

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Contact us today to find out how Invensis "Energy and Utilities BPO Services"
can enable your business to achieve process efficiencies and accelerated growth.


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