BPO Services for the Media and Entertainment Industry

With digital technology transforming the media and entertainment industry and opening up new avenues for growth, companies in the sector need to focus all their energies on building their core competencies and streamlining other support processes. Invensis Technologies, a leading IT-BPO service provider, will enable your organization to gain process efficiencies through outsourcing of integral operations. We are an ISO 9001 and 27001 certified company, which will provide your business with assurance of high quality output and data security.

We deliver BPO support services for diverse businesses in the media and entertainment industry, including: broadcasting and cable companies; advertising, design, production and new media / digital media companies; film, music, gaming and other entertainment studios; publishing companies; information services and market research firms, and others.

Reliable BPO Support Services That Fortify Media and Entertainment Companies

Outsource to Invensis to Gain an Edge in a Dynamic Media and Entertainment Market

• Operating Efficiencies: Business process outsourcing to Invensis will be a strategic and cost-effective decision for your organization. Our well-trained professionals are meticulous in the completion of tasks, and will deliver desired results as per the pre-defined schedule. By outsourcing to us, your enterprise's internal employees can focus on key growth areas such investing in new revenue streams and innovating business models.
• Scalable Processes: The media and entertainment industry is prone to spikes in business activity, which could be predicted or unforeseen. This could take place for the launch of a new offering, a successful promotion or any other reason. In such situations, having Invensis as an outsourcing partner will enable services and processes to be delivered in a seamless manner. Our resources are scalable, and can be ramped up for your project as per the changing requirement.
• Collaboration and Customization: We have a close collaboration with your team to develop the Service Level Agreement (SLA). This ensures results are aligned with business requirements. Our services are customized as per your need as well.
• Improved Customer Satisfaction: By outsourcing to Invensis, media and entertainment companies can ensure that customers and target audience segments are receiving the level of responsive, high-quality service that they deserve. This will increase satisfaction and loyalty in the long run.
• Technology Advantage: Invensis employs best-in-class technology to build efficiency and standardization into the outsourced process. With in-depth knowledge of the technology domain and its trends, we either identify the right application for your outsourcing requirement, or build one from scratch based on your business need. Our strong IT infrastructure can be relied on for seamless continuity of services.
• Data Security: Information drives business growth, and it needs to be protected like any other asset. In adherence with our ISO 27001 certification, we have stringent data security measures in place to safeguard all your confidential information.
• High-Quality Results: As an ISO 9001 certified company, we follow quality management standards to deliver only accurate results to your media and entertainment business - be it in data processing, software development, call center or finance and accounting services. You can rely on our Quality Assurance (QA) team to validate all output before delivery.
• Disaster Recovery and Business Continuity Planning: Outsourcing to Invensis will be a key decision for business continuity planning. We operate 24x7 and our delivery centers are located in safe zones. We closely monitor our IT infrastructure to negate the chance of any downtime that can affect the delivery of results to your business.
• Streamlined Vendor Management: Invensis offers a host of business process outsourcing services, covering requirements in call center, data processing, software development, finance and accounting, and digital marketing. Outsourcing to us as your one-stop partner will minimize the hassles of multi-vendor management.
• Best Practice Approach: With more than 19 years of experience and having worked with diverse clients across geographies, we have the inside track on how to deliver effective solutions and services. Our team is trained in best practices for process implementation to produce the best possible outcome for your media and entertainment business. Metrics and Key Performance Indicators (KPIs) are a key part of our way of functioning and ensure continuous service improvement.
• Real-Time Reporting: We will provide you with regular reports and access to a dashboard to monitor the progress of the project and the completion of targets. A project manager will be designated for your process, and he or she will be easily accessible to communicate feedback or for any change in the requirement.