Import Support Services
Is your import business facing challenges in managing import documentation such as form fill-ups, delivery orders, etc.? These challenges can arise due to different factors such as complex regulations, voluminous paperwork, language barriers, and lack of knowledge of import procedures. You need a specialized partner to tackle these challenges. Invensis is a trusted logistics import support services provider, offering end-to-end solutions to streamline your import operations. Whether it is document preparation, customs clearance, freight forwarding, or post-delivery support, our team of experienced professionals is equipped to handle every aspect of import logistics efficiently and accurately.
Years of Experience
Industry Verticals
Experienced Professionals

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Outsource Import Support Services to the Expert
With more than 25 years of experience, Invensis specializes in delivering import support services tailored to meet different needs of our clients. These include customs import documentation management, supplier coordination, data entry operations, managing customs import forms, handling trucking services, and more. Over the years, we have delivered high-quality, cost-effective solutions to businesses worldwide.
We bank on a systematic approach to simplify the import support process. This includes integrating a team of experts, various customer software tools, and best practices. Our team comprises highly skilled professionals with the necessary knowledge of import regulations, customs procedures, and logistics operations. They are familiar with most of the software tools to manage import documentation processes. Some of the best practices we implement include continuous training for staff, streamlined communication channels, proactive issue resolution, adherence to compliance standards, and regular performance evaluations for sustained efficiency.
Our services comply with regulatory requirements, ensuring seamless adherence to import laws and customs regulations across different jurisdictions. We stay updated on evolving trade policies, tariff structures, and compliance standards to mitigate risks and ensure smooth operations for our clients. This includes Harmonized Tariff Schedule (HTS) Classification, Importer Security Filing (ISF), Customs Entry Documentation, Importer of Record (IOR) Requirements, Certificate of Origin Marking, ACE customs release docs, and more. As a result, our clients benefit from reduced lead times, minimized customs delays, reduced costs, minimized risks, optimized supply chain efficiency, and enhanced cost-effectiveness.
Furthermore, we offer comprehensive support in managing the necessary paperwork. Our services include handling essential documents such as the Bill of Entry, Air Way Bill, and Bill of Lading (for shipments via ship), along with the requisite import licenses and Letters of Credit. Additionally, we provide assistance with information documentation for goods, excise duty filings, relevant licenses, import-export certificates, and DGFT declarations. Our systematic approach ensures that all import paperwork is accurately prepared and promptly submitted, facilitating efficient customs clearance and adherence to regulatory requirements.
Our Comprehensive Import Support Services
- Completion of bills of lading (B/L)
- Handling of certificates of origin
- Management of import permits and licenses with coordination of import clearance documentation
- Verification and submission of import documentation to customs authorities with Resolution of documentation discrepancies
- Management of import-related taxes, duties, and tariffs
- Record-keeping and documentation archiving for import compliance purposes
- Facilitation of communication between stakeholders involved in import processes
- Provision of documentation support for import audits and inspections
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The Invensis Advantage for Import Support Services
Invensis - The Most Trusted Import Support Services Company
Invensis has been a leading import support outsourcing service provider since 2000. For more than 25 years, we have assisted businesses, including freight forwarding companies, 3PL, trucking, NVOCCs, ocean transport intermediaries, supply chain management firms, wholesale businesses, e-commerce businesses, and manufacturing companies. Within our import documentation services, we have processed over 7 million documents, including bills of lading, packing lists, customs declarations, import permits, certificates of origin, insurance certificates, and more. Additionally, we offered services such as customs clearance, freight auditing, shipment tracking, 24*7 customer support, and more. To deliver these services, we have a team of 5000+ experienced professionals well-versed in global trade regulations, industry best practices, and the latest technology tools. Our clients span from countries including the USA, UK, Europe, Middle East, Asia, and Canada.
- Enhanced Efficiency: Outsourcing logistics import support services streamlines processes, leveraging specialized expertise to ensure smoother operations, faster customs clearance, and optimized supply chain management.
- Cost Savings: By outsourcing logistics import services, companies can mitigate overhead costs associated with staffing, training, and technology infrastructure while benefiting from economies of scale and competitive pricing models.
- Access to Expertise: Leveraging specialized BPO providers for import and export services grants access to a pool of skilled professionals well-versed in import regulations, customs compliance, and logistics optimization, ensuring seamless operations and adherence to industry standards.
- Scalability and Flexibility: Businesses outsource import support services to scale operations up or down quickly to meet fluctuating demand without bearing the burden of resource allocation and logistical constraints.
- Risk Mitigation: Entrusting logistics import outsourcing support to experienced providers ensures compliance with ever-changing regulations, mitigating risks of penalties, delays, and errors in customs documentation, thus safeguarding business continuity and reputation.
- Technological Advancements: Partnering with import BPO consultancy services grants access to cutting-edge logistics software and tools, facilitating real-time tracking, data analytics, and predictive modeling for proactive decision-making and continuous process improvement.
- Digital Transformation: Logistics import BPOs leverage automation and AI for streamlined processes, improving efficiency and accuracy in documentation handling and customs compliance.
- Sustainability Focus: BPOs integrate eco-friendly practices, optimize supply chains for reduced emissions and waste, and align with global sustainability goals.
- Enhanced Data Analytics: Utilizing big data and predictive analytics, BPOs offer insights for demand forecasting, inventory management, and strategic decision-making.
- Global Trade Compliance: BPOs stay updated with evolving regulations, providing expertise in navigating complex international trade laws for seamless import operations.
- Customer-Centric Solutions: BPOs prioritize client satisfaction, offering personalized services, real-time tracking, and responsive support to meet diverse logistics needs.
- Supply Chain Resilience: BPOs develop contingency plans, mitigating risks from disruptions like natural disasters or geopolitical tensions ensuring uninterrupted import flows.

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