Patient Appointment Scheduling Services

Manual patient appointment scheduling and management can be daunting and time-consuming. Are you caught between efficiently organizing and maintaining appointment slots and providing quality and on-time patient care? Look no further. Our medical appointment scheduling services are tailored to streamline and optimize the entire scheduling process. From arranging routine check-ups to fixing urgent consultations, our dedicated team is equipped to handle a wide range of appointment needs with precision and acceleration.


Years of Experience


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Experienced Professionals

StripPatient Appointment Scheduling Services

Outsource Medical Appointment Scheduling Services to the Expert

We have more than two decades of experience in end-to-end patient appointment scheduling assistance for hospitals and individual practices. Over the years, we have managed appointments, coordinated schedules for healthcare providers, handled cancellations and rescheduling, and ensured smooth communication between patients and medical staff. Whether you are a large hospital or an individual practice, we tailor our medical appointment scheduling services to meet your specific requirements. 

Our services are backed by a team of experts specializing in patient appointment booking. The team comprises patient scheduler, appointment coordinators, customer service representatives,  administrative staff, etc. They are equipped with advanced scheduling software to streamline and accelerate the patient appointment scheduling process. Our software suite includes, but not limited to NextGen Office, AdvancedMD, athenaOne, and Cerner. The team leverages these tools to handle diverse scheduling needs, including managing multiple providers' calendars, accommodating urgent appointments, and optimizing scheduling patterns. Human expertise coupled with state-of-the-art technologies enables us to help our clients improve patient engagement, offer appointment flexibility, and keep them on track with their upcoming clinic visits. The result is minimum to zero patient no-show rates, maximum customer satisfaction, and streamlined medical service delivery by clinics.

We bank on a checklist-based approach to ensure the utmost quality in our medical appointment scheduling services. Our rigorous verification procedures guarantee that all appointments are accurately logged, confirmed, and communicated to both patients and healthcare providers. We thoroughly cross-refer patient data, verify insurance details, and confirm appointment times.  utilize key performance indicators (KPIs) to measure our performance metrics, including appointment accuracy, scheduling efficiency, and client satisfaction levels. This helps us achieve 99.99 accuracy in our patient appointments.

Our Medical Appointment Scheduling Process

  • Appointment Request

    We receive appointment requests via phone, website, etc, capturing patient details and preferred dates/times.
  • Verification

    Our staff verifies patient information and insurance coverage, ensuring accuracy and eligibility for services.
  • Slot Availability Check

    We check the hospital’s schedule for available slots, considering physician availability, specialties, and clinic locations.
  • Appointment Confirmation

    Once a suitable slot is found, we confirm the appointment with the patient, providing details and any necessary instructions.
  • Reminder Notifications

    Prior to the appointment, we send reminders via SMS, email, or phone call to ensure patients remember their scheduled visit.
  • Follow-up Communication

    After the appointment, we may follow up to gather feedback and schedule further tests or appointments if needed, ensuring continuity of care.
  • Rescheduling/Cancellation

    If required, patients can reschedule or cancel appointments through our designated channels, enabling flexibility.
  • Documentation and Reporting

    We maintain comprehensive records of appointments, including patient data, visit summaries, and any additional notes, aiding in reporting and analysis for improved service delivery.

Our Comprehensive Patient Appointment Scheduling Services

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  • Appointment booking
  • Reminder notifications
  • Cancellations and rescheduling
  • Waitlist management
  • Integration with EMR systems
  • Multi-channel access (online, phone, etc.)
  • Customizable scheduling parameters
  • Telemedicine scheduling

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The Invensis Advantage for Patient Appointment Scheduling Outsourcing

Automated Appointment Reminders

Our system triggers customized appointment reminders based on client preferences, including details like time, location, and preparatory instructions.

Real-time Appointment Scheduling

We bank on state-of-the-art synchronization in our system to enable instant booking, modification, and cancellation of appointments in real-time. It ensures real-time slot availability across all channels.

Integration with Electronic Health Records (EHR) Systems

Our robust integration framework facilitates seamless data exchange between our appointment scheduling platform and various EHR systems to deliver continuous patient care and maintain comprehensive records.

Customizable Appointment Rules and Preferences

Our system adapts to each client's unique requirements, from setting appointment durations and intervals to defining practitioner availability and scheduling constraints.

Multi-channel Appointment Booking

We offer user-friendly interfaces across all channels (phone, web, mobile app) to help patients effortlessly access available time slots and confirm appointments on their preferred mode of communication.

Enhanced Scalability

Our patient appointment scheduling system leverages cloud-based and scalable architecture, enabling technology scalability to accommodate growing client needs and fluctuating appointment volumes.

Step-by-step process for Patient Appointment Scheduling Services
Step-by-step process for Patient Appointment Scheduling Services

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Invensis - The Most Trusted Patient Appointment Scheduling Outsourcing Company

Invensis is a leading patient appointment scheduling for healthcare practices and institutions worldwide. We have 24 years of experience in assisting businesses such as hospitals, clinics, medical offices, dental practices, and other healthcare facilities. For these businesses, we have delivered services with features such as automated appointment reminders, online booking portals, integration with EHR systems, and customizable reporting tools to track key performance metrics. Our support team is available 24/7 to address any scheduling inquiries or concerns. Human expertise coupled with state-of-the-art technologies helped us manage over 10 million appointments annually, reducing no-show rates by up to 85%.


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ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company


confirmation rate


uptime for our
scheduling platform


reduction in
average wait time


missed appointments due
to scheduling errors


faster appointment
confirmation process.

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What Our Customers Say

We have been working with Invensis for the past two years, and they have helped us overcome many revenue cycle management challenges. The team often walks the extra mile to ensure that our needs are met.

Christina Sussex
Leading Healthcare Provider in France

Invensis has been our revenue cycle management healthcare outsourcing partner for the past 5 years. They have always delivered on their commitments, whether it is meeting our Service Level Agreement (SLA) or improving our billing process.

Christopher Middleton
Leading Healthcare Company in US

Invensis has been a great partner providing quality medical coding and billing services. The team is extremely responsive to every query we pose, and the turn-around time for deliverables is always as committed.

Chris Lauren
Leading Healthcare Company in US

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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