Patient Appointment Scheduling Services

We have more than two decades of experience in end-to-end patient appointment scheduling assistance for hospitals and individual practices. Over the years, we have managed appointments, coordinated schedules for healthcare providers, handled cancellations and rescheduling, and ensured smooth communication between patients and medical staff. Whether you are a large hospital or an individual practice, we tailor our medical appointment scheduling services to meet your specific requirements. 

Our services are backed by a team of experts specializing in patient appointment booking. The team comprises patient scheduler, appointment coordinators, customer service representatives,  administrative staff, etc. They are equipped with advanced scheduling software to streamline and accelerate the patient appointment scheduling process. Our software suite includes, but not limited to NextGen Office, AdvancedMD, athenaOne, and Cerner. The team leverages these tools to handle diverse scheduling needs, including managing multiple providers' calendars, accommodating urgent appointments, and optimizing scheduling patterns. Human expertise coupled with state-of-the-art technologies enables us to help our clients improve patient engagement, offer appointment flexibility, and keep them on track with their upcoming clinic visits. The result is minimum to zero patient no-show rates, maximum customer satisfaction, and streamlined medical service delivery by clinics.

We bank on a checklist-based approach to ensure the utmost quality in our medical appointment scheduling services. Our rigorous verification procedures guarantee that all appointments are accurately logged, confirmed, and communicated to both patients and healthcare providers. We thoroughly cross-refer patient data, verify insurance details, and confirm appointment times.  utilize key performance indicators (KPIs) to measure our performance metrics, including appointment accuracy, scheduling efficiency, and client satisfaction levels. This helps us achieve 99.99 accuracy in our patient appointments.