Did you finally compel a lot of viewers to browse through your amazing collection? That’s great! However, you could still fail in generating sales for your business due to the dreaded cart abandonment issues. The global cart abandonment rate stands at a staggering 69.23 percent! Naturally, getting people to spend money on your services is tougher even if you attract quality leads. In this post, we discuss several ways to improve shopping cart checkout conversion rate that’ll boost your revenue significantly.
Reports reveals the top reasons why shoppers abandon their carts at the last moment. Here’s a succinct summary: -
Simple policy changes and enhanced user experience (UX) design can help businesses fix these issues. Let’s look at the ways online companies can rectify these issues and encourage purchases.
To find the specific reasons why your leads abandon your sites, you can use various tools like Google Analytics or Mixpanel. Initially, you need to create a path of steps that constitute your conversion process called the conversion funnel. Through the analytics tool of your choice, you’ll be able to create and map a good funnel like product page > personal details page > delivery options > payment options > transaction complete. By building this funnel, you’ll have a closer look at the step where your leads are quitting. We highly recommend using the Google Analytics e-commerce conversion alerts to track and utilize them for your benefit.
While it’s still debatable, we’ve found that single-page checkout processes work well in some cases. A furniture seller experienced 38 percent higher conversions through multi-page checkouts. However, a sports store achieved 21.8 percent more conversions than their counterparts due to a single-page checkout. Though its effectiveness is uncertain, here’s why single-page checkouts can benefit you: -
If you’re targeting the impulsive shopper, single-page checkouts can tremendously benefit you. Here’s how you do it right: -
A study states that 17 percent of shoppers leave their carts because they’re not confident in the site’s security measures. You can alleviate these issues by developing a well-designed and professional store. Another great way to address these concerns is through showing trust badges that certify that your site is secure. Moreover, you could also add these badges to the checkout pages to assure your user that their money and information in safe hands. Options like McAfee or Norton logos, PayPal logos, and others make it easier for customers to trust you with their information. Subsequently, you improve shopping cart checkout conversion rate significantly.
57 percent of buyers switched to the competitors’ site because they experienced a slower website before. Avoid losing leads to your competitors due to speed issues by optimizing your site and making it simpler. You could hire user experience experts, backend developers, and SEO experts to elevate your site’s performance for you. When page load speed increases from 1 second to 5 seconds, bounce rates rise by 90 percent! To convert more leads, ensure each page in your site loads fast and invokes an action from your lead.
Modern customers still hesitate while sharing private data with your site. They may love your products and wish to buy them without cultivating a long-term relationship. 30 percent of users leave their carts because they were asked to sign-up before. However, many brands still push customers to sign up for their sites to complete their buying process. Many leads on the fence about their purchase will skip their purchase to ensure they don’t receive promotional offers from you in the future. One retailer benefited by a $300 million by simply removing the mandatory login option! We understand that you’d still like to stay in touch with your buyers. You could do that by sending them a random password and giving the option of quickly signing up after they purchase.
Most of your leads are nervous about losing their money to online frauds or low-quality products. However, you can still encourage them to purchase by easing your return process. Most online shoppers go through your return policy to understand if they can risk buying from you. By offering free shipping and free returns, you relieve them of their apprehensions and improve your conversion rates significantly. 60 percent of online eCommerce retailers believe that the ‘Free shipping’ option is their biggest marketing tactic. Ensure you strategically place the ‘free shipping’ keyword near the cart to increase conversion rate.
Converting leads may seem like a time-consuming and arduous process. However, we know that with these tips you’ll boost your conversion rates significantly and sustainably. The key to higher conversions lies in understanding the consumer and their concerns. Once you correctly identify the issues, you can work in a way that serves them and doesn’t jeopardize your priorities.
Running a eCommerce business can be simplified with our eCommerce outsourcing services. Our services can assist you in managing your everyday operations seamlessly enabling you to focus on your strategic business plan. Over the years, Invensis has successfully provided eCommerce support services for numerous online retail businesses across the world.
Learn more about our services in detail – Ecommerce Services
Live chat creates superior shopping experiences & supercharge your eCommerce sales. Discover more benefits here.
Achieving eCommerce success in 2023 is within your reach. Discover the key strategies and tactics here.
Effective workflow management is vital in ecommerce for seamless order processing & inventory control. Explore best ideas for the same.
The success of eCommerce website is determined by a host of factors. Explore the 7 key factors that influence the success of a website.
Technology plays an important role in the success of an ecommerce venture. Discover the future of Ecommerce with these top emerging technological innovations.
Trust encourages online shoppers to make purchases with confidence. Unveil 7 trust indicators that influence customer conversion.
Chatbots are transforming the dynamics of eCommerce. Discover their prowess in enhancing user experience & propelling business growth.
Running an Ecommerce business poses many challenges. Navigate and conquer ecommerce challenges with proven strategies.
Struggling to pick an eCommerce platform for your business? Understand what Magento Vs Shopify hold for you before you decide.