Major Disasters that Inbound Call Center Agents Must Avert During Customer Engagement

Major Disasters that Inbound Call Center Agents Must Avert During Customer Engagement

Despite the best training that a call center can provide to its agents, on-job vigilance and learning from various kinds of complaints put forth...
Document Digitization Services

Document Digitization Services – Eliminating the Paper Trail

Image courtesy: icmoscow.blogspot.com The advantages of document digitization have been harped time and again by the document digitizing services providers. Apart from facilitating organizations in...

Top 10 Benefits of Outsourcing Accounting and Payroll Services

Organizations, these days, not only look for cost-effective solutions to systematically run non-core activities like accounting and payroll services, but also expect to add...

Disaster Recovery Services – Effective Restoration of Business Processes

Disaster recovery has become significant over the years in order to ensure business continuity when business activities are severely damaged by natural or man...
4 Reasons Indian BPO Industry is still Successful

4 Reasons Why the Indian BPO Industry is still Successful

Outsourcing of various non-core services emerged as a mainstream business in the mid-1990s. Since then, the outsourcing industry, which later came to be known...
Benefits of Outsourcing MSDS Services

Top Benefits of Outsourcing MSDS Services

Material Safety Data Sheet (MSDS) is a form intended to provide information about potential hazards and safety measures while handling chemical products. Since the...

5 Best Ways to Ensure Data Security in BPOs

With the ever growing technological advancements and the increasing use of Internet worldwide, the data security and privacy have always been a primary concern...

Inbound Call Center Solutions the Answer to Your One Stop Needs

Inbound call center companies literally act as the front end support of any company. Despite of wherever the company is located in the end...
Revenue Cycle Management

Revenue Cycle Management: A General Overview

Revenue of a company is its asset which is received from its normal business activities or by providing services or selling goods. Revenue Cycle...
Need, Challenges and Role of Outsourcing in Business Process Re-engineering Invensis

Business Process Re-engineering and Outsourcing for Improving Efficiency

Business Process Re-engineering (BPR) is also referred to as Business Process Change Management or Business Process Redesign. It represents the analysis and design of the work flow...