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Customer Service

Top 7 B2B Appointment Setting Tips

Top 7 B2B Appointment Setting Tips

One of the most integral parts of any business is scheduling appointments. It is one of the ways for sales representatives to meet potential clients in person. During a face-to-face meeting it is easier to respond to the prospect’s concerns and queries. It also helps in gaining the prospect’s trust. As the uncertainties in the […]

7 Call Center Considerations for Business Enterprises

7 Call Center Considerations for Business Enterprises

A large number of business enterprises are deploying their own flexible, low-cost and sophisticated call centers by taking advantage of the latest technologies. When customers call a business enterprise they reach a seemingly scripted and courteous call center agent who is trained to resolve the issues of the customer. Irrespective of the negative experience that […]

10 Effective Call Center Operational Performance Strategies

10 Effective Call Center Operational Performance Strategies

Irrespective of the customer’s location, call centers play an important role in delivering reliable customer experience on a daily basis. Different call centers have their own unique goals that have to be met but at the end of the day it all boils down to providing quality service to the customers. Industry surveys have indicated […]

eCommerce

7 Must-Have Customer Care Channels for ecommerce Companies

7 Must-Have Customer Care Channels for ecommerce Companies

Online businesses have been on the rise, with everything from groceries, to heave machinery, from flight tickets to cars, everything being available and accessible over the internet. In fact, IBIS World research forecasts that online revenues are set to increase by 8.6% per year over the next couple of years. In addition, another interesting finding […]

15 Ways That Social Media Listening Benefits E-Commerce Efforts

15 Ways That Social Media Listening Benefits E-Commerce Efforts

What is Social Media listening? Also, known as social media monitoring, this term refers to the practice of identifying all that is being said about a company, brand or its products on various social media platforms on the Internet. It is now being touted as one of the strongest techniques for acquiring customer intelligence. Many […]

7 ways to Fast Track your eCommerce Order Fulfillment

7 ways to Fast Track your eCommerce Order Fulfillment

eCommerce is definitely booming and many new businesses are joining the bandwagon. Across the world, the past year saw a continuation of the impressive growth of retail e-commerce around the world. Sales increased more than 20 percent worldwide in 2014 to almost $840 billion, as online retailers continued expanding to new geographies and physical retailers […]

Information Technology

The Ultimate list of PHP Resources, Tutorials, Tips and More

The Ultimate list of PHP Resources, Tutorials, Tips and More

For web based applications, PHP is the preferred programming device. PHP has been in use for few years now and over the years has matured as a language. A server side scripting language, PHP is normally used for building logic into web pages. This design single mindedness has resulted in PHP language being both streamlined […]

The Ultimate List of HTML5 Resources, Tutorials, Tips and Guide for Web Developers

The Ultimate List of HTML5 Resources, Tutorials, Tips and Guide for Web Developers

HTML5 is the latest version of HTML which addresses all the modern expectations and needs of websites. In the current scenario where the difference between mobile and desktop is rapidly fading, people expect to find the information that they need at any given time. Until the early 90s where the web was mostly text based, […]

Comprehensive Guide to Learning C++ from Basics to Advanced

Comprehensive Guide to Learning C++ from Basics to Advanced

C++ is one of the oldest programming languages which are still in use today. It has one of the largest existing codebases and therefore cannot be thrown out even though various new programming languages have come around. C++ is extensively used in video games, finance, high performance real-time and embedded systems, manufacture, transportation and various […]

Finance and Accounting

Finance and Accounting Tips for Small Businesses

Finance and Accounting Tips for Small Businesses

It is never easy to start and sustain a small business and it is all but impossible to run a business without proper access to financing and working capital. In the management of any small business, finance and accounting play an existential role. Every business operates on money and without control over money there is […]

5 Key Reasons to Outsource Payroll Processing

5 Key Reasons to Outsource Payroll Processing

The fluctuating economic conditions and global uncertainties compel businesses to constantly work on ways to streamline their business processes while remaining cost-effective. Outsourcing time consuming and non-core business process activities can help to boost business productivity by enabling organizations to focus on mission critical tasks. The importance of payroll processing Payroll is a particularly critical […]

5 Best Practices in Accounts Payable

5 Best Practices in Accounts Payable

Accounts Payable is defined as the collective amount of a business enterprise’s short-term obligations to pay their suppliers for the different products and services that the enterprise purchased on credit. In the current business climate, business enterprises in every sector are under tremendous pressure to perform a lot of tasks with limited resources. Therefore, businesses […]

Other Recent Posts

5 Best Practices in Medical Billing

5 Best Practices in Medical Billing

Medical billing is one of the invisible engines of the healthcare sector. In the absence of medical billing, it would be tough to efficiently transmit critical data which can make it hard for healthcare providers to get paid for their services. The biggest hurdle faced by healthcare organizations is their ability to collect money from […]

7 Best Practices for Building Microsoft Azure Cloud Applications

7 Best Practices for Building Microsoft Azure Cloud Applications

Microsoft Azure is one of the fastest growing cloud infrastructure platforms and is the backbone of Microsoft cloud. It is a cloud based application platform from Microsoft that can adopt and adapt the standards of various operating systems and can also seamlessly embrace competing software platforms ensuring Azure stays relevant to as many people and […]

5 Key Benefits of Outsourcing Java Development

5 Key Benefits of Outsourcing Java Development

Java is one of the most preferred languages for building web applications and other software and has been around for quite some time now. Being an old language, there are hundreds of thousands of Java developers who can use it to accomplish specific goals. The development of this platform and the ability to add unique […]