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Customer Service

Top 7 B2B Appointment Setting Tips

Top 7 B2B Appointment Setting Tips

One of the most integral parts of any business is scheduling appointments. It is one of the ways for sales representatives to meet potential clients in person. During a face-to-face meeting it is easier to respond to the prospect’s concerns and queries. It also helps in gaining the prospect’s trust. As the uncertainties in the […]

7 Call Center Considerations for Business Enterprises

7 Call Center Considerations for Business Enterprises

A large number of business enterprises are deploying their own flexible, low-cost and sophisticated call centers by taking advantage of the latest technologies. When customers call a business enterprise they reach a seemingly scripted and courteous call center agent who is trained to resolve the issues of the customer. Irrespective of the negative experience that […]

10 Effective Call Center Operational Performance Strategies

10 Effective Call Center Operational Performance Strategies

Irrespective of the customer’s location, call centers play an important role in delivering reliable customer experience on a daily basis. Different call centers have their own unique goals that have to be met but at the end of the day it all boils down to providing quality service to the customers. Industry surveys have indicated […]

eCommerce

7 Must-Have Customer Care Channels for ecommerce Companies

7 Must-Have Customer Care Channels for ecommerce Companies

Online businesses have been on the rise, with everything from groceries, to heave machinery, from flight tickets to cars, everything being available and accessible over the internet. In fact, IBIS World research forecasts that online revenues are set to increase by 8.6% per year over the next couple of years. In addition, another interesting finding […]

5 Tips for Faster Product Data Upload in Magento Store

5 Tips for Faster Product Data Upload in Magento Store

Online shopping has become a household term now, and provides a host of benefits as opposed to offline shopping. The vast array of products available online today caters to every type of demographic, and is fast becoming the preferred method to shop. The rise in the number of online shoppers has in turn created a […]

5 Effective Payment Gateways for E-commerce

5 Effective Payment Gateways for E-commerce

Online shopping has taken the retail world by storm and has created a niche for itself in every corner of the world. In fact, in India alone, the number of online shoppers is set to rise from the current 25 million to about 40 million by 2016. While this is definitely a motivating factor for […]

Information Technology

5 Strategies for Mobile App Development Success

5 Strategies for Mobile App Development Success

It is a well-known fact that the future of web undoubtedly belongs to mobile. A large number of people are accessing data and information via smartphones, tablets and other digital devices. Mobile apps are extensively used for managing data, shopping, navigation and for connecting with others. The way people communicate with smart phones has been […]

Top 5 Essentials of Software Testing

Top 5 Essentials of Software Testing

Software development cycle is an extremely complex process involving various stages of hidden problems that cannot be pointed out unless the software is tested. These days writing an elegant and clear code is not sufficient. Even the best development teams fail to write a perfect code. Since bugs are inevitable, software testing and quality analysis […]

Comprehensive Guide to Learning C++ from Basics to Advanced

Comprehensive Guide to Learning C++ from Basics to Advanced

C++ is one of the oldest programming languages which are still in use today. It has one of the largest existing codebases and therefore cannot be thrown out even though various new programming languages have come around. C++ is extensively used in video games, finance, high performance real-time and embedded systems, manufacture, transportation and various […]

Finance and Accounting

Finance and Accounting Tips for Small Businesses

Finance and Accounting Tips for Small Businesses

It is never easy to start and sustain a small business and it is all but impossible to run a business without proper access to financing and working capital. In the management of any small business, finance and accounting play an existential role. Every business operates on money and without control over money there is […]

5 Key Reasons to Outsource Payroll Processing

5 Key Reasons to Outsource Payroll Processing

The fluctuating economic conditions and global uncertainties compel businesses to constantly work on ways to streamline their business processes while remaining cost-effective. Outsourcing time consuming and non-core business process activities can help to boost business productivity by enabling organizations to focus on mission critical tasks. The importance of payroll processing Payroll is a particularly critical […]

5 Best Practices in Accounts Payable

5 Best Practices in Accounts Payable

Accounts Payable is defined as the collective amount of a business enterprise’s short-term obligations to pay their suppliers for the different products and services that the enterprise purchased on credit. In the current business climate, business enterprises in every sector are under tremendous pressure to perform a lot of tasks with limited resources. Therefore, businesses […]

Other Recent Posts

5 Best Practices in Medical Billing

5 Best Practices in Medical Billing

Medical billing is one of the invisible engines of the healthcare sector. In the absence of medical billing, it would be tough to efficiently transmit critical data which can make it hard for healthcare providers to get paid for their services. The biggest hurdle faced by healthcare organizations is their ability to collect money from […]

5 Best Practices in Air Freight Logistics

5 Best Practices in Air Freight Logistics

In the current business landscape, a large number of business enterprises are increasingly implementing global sourcing especially from low-cost countries. This sourcing strategy has helped many enterprises across a plethora of industries to achieve cost savings. But these benefits are usually offset by the numerous complexities associated with the management of global logistics.  The effect […]

5 Best Practices in Medical Claims Processing

5 Best Practices in Medical Claims Processing

Managing medical claims effectively is an extremely complex task. Each process has numerous steps and variations which makes it difficult for insurers to bring about consistent improvements in the claims operations. Medical Insurers also need to find a better way of reducing claims processing expenses as insurance payouts forms a substantial part of an insurer’s […]