Top 7 Ways to Secure Medical Records in Cloud EHR Systems
Revenue Cycle Management

Top 7 Ways to Secure Medical Records in Cloud EHR Systems

Janet Scott
Janet Scott
July 7, 2025
Last updated on:

July 10, 2025

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Read time: 6 mins

The healthcare industry is rapidly transitioning to cloud-based Electronic Health Record (EHR) systems to enhance accessibility, streamline operations, and facilitate coordinated patient care. But as these systems get more connected to mobile apps, remote clinics and third-party tools, EHRs also get more exposed. The result is a digital world where access is easier for care teams but also for attackers.

What’s especially concerning is the volume and sensitivity of the data involved. A single EHR can have over several data points per patient, including medical histories, diagnoses, prescriptions, insurance details, and even behavioral health records. Unlike financial data, this can’t be reissued or changed. Once exposed, it remains exposed, and it’s highly valuable to threat actors seeking long-term exploitation or data resale.

In this guide, we’ll break down where today’s cloud-based EHR systems are most vulnerable and what healthcare organizations can do to secure them. We’ll explore real-world strategies to keep sensitive records safe in an increasingly hostile digital landscape.

What Attackers Want and Where the Weaknesses Lie?

Healthcare cyber attackers target EHR systems because of the high value and sensitive data they hold including Protected Health Information (PHI) such as personal identifiers, medical histories, insurance details and billing information.

This data is highly valuable for identity theft and insurance fraud, and unlike financial credentials, can’t be changed or revoked, making it a long-term asset on black markets.

Attackers want patient identities and financial information for fraud and resale, access credentials and privileged accounts to escalate breaches or move laterally within networks, intellectual property like clinical research and drug formulas and also to cause operational disruption through ransomware attacks that extort payment and jeopardize critical healthcare delivery.

1. Legacy system dependencies

Many healthcare organizations operate in hybrid environments where modern cloud EHRs must communicate with legacy on-premises systems. According to an HIMSS survey, 73% of healthcare providers still rely on outdated systems. These older systems often lack up-to-date security patches or modern authentication protocols, serving as weak links that attackers exploit to bypass cloud defenses. 

2. Weak identity and access management

In the rush to provide clinicians, contractors, and developers with access to what they need, many organizations rely on static user roles—often set once and then forgotten. Over time, accounts accumulate permissions they no longer need. Some belong to people who’ve left the company. Others are shared across teams, with no clear owner or audit trail.

The result? A bloated, over-permissioned identity landscape where a single compromised password without MFA or behavioral checks can unlock critical systems. Without visibility into who is accessing what, from where, and why, attackers can move laterally and blend in, sometimes for weeks.

3. Inconsistent data encryption and auditability

Encryption gaps such as unencrypted backups, weak key management or missing encryption in data transit leave PHI exposed. Inadequate immutable audit logs hinder timely breach detection and forensic analysis allowing attackers to operate stealthily.

Equally worrying is what happens after a breach. Can you tell exactly who accessed what? When? From which device? Without immutable, real-time audit trails, you’re left piecing together a puzzle with missing pieces, just as regulators, patients, and leadership are demanding answers.

How to Secure Medical Records in Cloud-Based EHR Systems

With cloud-based EHR platforms now central to modern healthcare, the urgency to protect patient data is growing fast. In 2024, over 133 million healthcare records were breached. Securing medical records today goes beyond HIPAA compliance; it’s about safeguarding clinical operations, patient trust, and long-term resilience.

1. Encrypt Patient Data at Rest, In Transit, and In Use

Encryption is an important part of healthcare data security, but in cloud environments, partial encryption is not enough. To properly secure medical records, encryption must cover every state of data: at rest, in transit, and increasingly, in use.

  • At rest: All EHR data stored in cloud databases or object storage must be encrypted using strong, modern algorithms such as AES-256. Ensure that encryption keys are managed through a secure, auditable key management system (KMS), preferably one controlled by your organization rather than the cloud provider.
  • In transit: Use TLS 1.3 or higher to protect data transfer between users, services, and APIs. Internal traffic between microservices and containers should also be encrypted, especially in hybrid cloud environments.
  • In use: More advanced organizations are now exploring confidential computing or homomorphic encryption to protect data even while it's being processed. While not yet mainstream, this is becoming crucial in contexts like AI-driven diagnostics and cross-institutional research, where sensitive data is handled in memory.

Encryption not only satisfies regulatory demands for HIPAA-compliant cloud storage but also serves as a powerful deterrent against data theft. Even if attackers gain access, encrypted records are unreadable without the keys, which, if properly segmented, are nearly impossible to obtain without triggering alerts.

Pro tip: Always separate encryption keys from cloud storage and run regular audits on key access logs to ensure secure key management. A data breach is bad, but a breach with exposed keys is catastrophic.

2. Enforce Attribute-Based Access Control (ABAC) for Fine-Grained Permissions

Traditional Role-Based Access Control (RBAC) is no longer sufficient for the dynamic, high-risk environment of cloud-based EHR systems. While RBAC assigns permissions based on predefined roles (e.g., nurse, admin, physician), it fails to consider contextual factors that should influence access, such as time of access, location, patient consent, or task relevance.

Attribute-Based Access Control (ABAC), also known as Policy-Based Access Control (PBAC), offers a more flexible and secure model. It grants access based on a combination of attributes, such as:

  • User attributes: role, department, work experience, clearance level
  • Resource attributes: sensitivity of the patient record, type of data requested
  • Environmental attributes: login time, device type, access location
  • Patient consent: explicitly granted access to a specific care team or institution


For example, a cardiac nurse could be granted access to cardiac patients’ records only during her shift hours, from authorized hospital devices, and only if the patient has given consent to that department. 

If any attribute fails to match, access is denied. This ensures data minimization by design, a core principle in both HIPAA and modern data privacy laws.

3. Secure APIs and Interoperability Channels Across the Cloud Ecosystem

Modern EHR systems don’t operate in isolation; they connect with patient portals, lab systems, health apps, insurance platforms, and even government exchanges through Application Programming Interfaces (APIs). These APIs are essential for interoperability, but they also introduce serious security challenges when not properly governed.

In fact, poorly secured APIs have become one of the top initial access vectors in healthcare data breaches, especially in multi-cloud and hybrid environments. Attackers increasingly exploit exposed endpoints, misconfigured tokens, and a lack of rate limiting to exfiltrate or manipulate medical data.

To secure APIs in a cloud-based EHR context:

  • Enforce strong authentication protocols, such as OAuth 2.0 with PKCE, for every integration point.
  • Use token binding and short-lived access tokens to prevent token theft and replay attacks.
  • Apply fine-grained API access policies based on scopes (e.g., read-only access to lab results but not diagnostic notes).
  • Implement rate limiting, threat modeling, and anomaly detection at the API gateway to catch abuse early.
  • Encrypt API traffic end-to-end, even within private VPCs or internal workloads


A 2024 study published in the Journal of Cloud Computing demonstrated that adopting a token-based identity with contextual API access control and cryptographic salting significantly reduced attack exposure in EHR cloud environments. 

In their model, requests from healthcare users were authenticated via a SAML-based SSO mechanism and then validated with salted credential hashing before being granted access. 

4. Strengthen Identity and Authentication with SSO, MFA, and Salting Techniques

Weak or outdated authentication methods remain one of the most exploited vulnerabilities in healthcare. In cloud-based EHR systems, where access may come from multiple locations, devices, and users across a care network, identity is the new perimeter. Securing that identity layer requires more than passwords.

Here’s how to strengthen it effectively:

  • Implement Single Sign-On (SSO) using standards like SAML 2.0 to unify authentication across services, thereby reducing password fatigue and minimizing the risk of password reuse. With SSO, users authenticate once and securely access multiple systems without needing to repeat logins, thereby improving both the user experience and security oversight.
  • Enforce Multi-Factor Authentication (MFA) across all user types, including clinicians, administrators, and third-party vendors. MFA based on biometrics, device verification, or rotating codes dramatically reduces the risk of credential-based attacks especially in remote or hybrid healthcare environments.
  • Use salting and hashing for credential storage. Instead of storing passwords directly (even in hashed form), add a unique salt a random string to each user’s password before hashing. This renders rainbow table and hash collision attacks ineffective, even if attackers access the credential database.

Together, SSO, MFA, and secure credential hashing form a layered identity strategy that helps meet HIPAA-compliant cloud storage standards while protecting the most common point of failure: human error or human access.

5. Use Proxy Re-Encryption to Protect Shared EHR Data Across Providers

In cloud-based healthcare environments, data isn’t just stored it’s shared between hospitals, labs, insurance providers, research institutions, and sometimes even patients themselves. Traditional encryption methods make secure sharing difficult, often requiring full decryption before re-encryption for a new recipient, a high-risk step that briefly exposes sensitive data.

This is where Proxy Re-Encryption (PRE) adds a powerful advantage.

PRE allows encrypted data to be transformed or "re-encrypted" from one user’s key to another’s without ever exposing the plaintext or private keys. For example, a hospital can encrypt EHR data under its key and securely delegate access to a partner lab or specialist, without decrypting the original content in the process.

Benefits of PRE in cloud-based EHR systems:

  • Zero exposure during delegation: The data remains encrypted throughout its entire journey — at rest, in transit, and in delegation.

  • Granular access: Only the specific intended recipient can decrypt the data, based on policy-defined transformations.

  • Revocation and control: Access can be time-limited or revoked without re-encrypting the dataset or changing the original keys.

  • Reduced trust in intermediaries: Even if the proxy (e.g., cloud provider or BPO) is compromised, it cannot decrypt the data.


For organizations seeking to strike a balance between data privacy and data liquidity, proxy re-encryption provides an elegant solution that bridges cryptographic security with operational flexibility, making it a must-consider for any secure EHR system checklist.

6. Operationalize Human Risk Management Not Just Annual Training

Security breaches in healthcare are often triggered not by system flaws, but by routine user actions a physician emailing PHI to the wrong address, an admin reusing passwords across cloud apps, or an intern accessing records from a personal device. Yet, most healthcare organizations still rely on annual training modules, which do little to change daily behaviors or reduce real-world risks.

To secure cloud-based EHR systems effectively, we need to operationalize human risk—treating users not as a weak link, but as a dynamic threat surface that can be continuously measured, coached, and fortified.

Here’s how forward-thinking healthcare orgs are evolving their human risk strategy:

  • Behavioral baselining: Track patterns such as off-hours access, device switching, or excessive data pulls — not to punish, but to detect drift from safe norms.
  • Context-aware prompts: Deploy real-time micro-warnings when users attempt risky actions (e.g., sending large file exports or opening sensitive APIs from non-secured IPs).
  • Adaptive training: Instead of one-size-fits-all modules, use role- and risk-based microlearning triggered by behavior — such as quick phishing refreshers for those who fail click simulations.
  • Human risk scoring: Assign dynamic risk scores to users, combining behavioral data, training performance, and access scope. Use this for smarter access reviews or audit prioritization.

7. Partner with Specialized Cybersecurity Providers to Scale Protection and Compliance

Not every healthcare organization has the in-house resources to manage the full complexity of securing cloud-based EHR systems and that’s not a weakness, it’s a reality. With the rise of targeted ransomware, API-based attacks, and evolving compliance mandates (such as HIPAA, HITECH, GDPR, and DORA), many providers are turning to specialized cybersecurity partners to manage their risk posture more proactively and at scale.

But this isn’t about handing off generic IT support. It’s about partnering with experts who understand the intersection of healthcare, cloud infrastructure, and threat intelligence, and can embed security into every layer of your EHR ecosystem.

Here’s what strategic outsourcing can deliver:

  • Managed Detection & Response (MDR) tailored for healthcare: With 24/7 threat monitoring, behavioral analysis, and rapid incident response across cloud workloads and endpoints.

  • Secure EHR system audits: Conduct deep assessments of APIs, identity management, and access logs, aligning with HIPAA, SOC 2, ISO 27001, and other frameworks.

  • Data encryption and key management as a service: Implement and monitor enterprise-grade encryption systems across multi-cloud setups.

  • Real-time compliance alignment: Stay ahead of changing privacy laws and data-sharing mandates through continuous policy updates and automated controls.

  • Business continuity planning: Design and test ransomware recovery and incident response protocols specific to EHR downtime scenarios.


This approach ensures that even mid-sized providers who may not have in-house CISOs, threat hunters, or SecOps teams can operate with enterprise-grade protection while focusing on care delivery.

Invensis Cybersecurity Services provides exactly this level of healthcare-specific security expertise. From MDR and access control implementation to regulatory compliance support and security infrastructure management, Invensis helps healthcare organizations scale security with confidence without draining internal resources. 

Our team of certified cybersecurity professionals operates as an extension of your organization, allowing providers to focus on delivering care while staying resilient against ever-evolving threats.

Real-World Case Studies: EHR Breaches That Exposed Gaps in Cloud Security and Vendor Oversight

Even the most well-resourced healthcare vendors are struggling to secure cloud-based Electronic Health Record (EHR) systems against today’s cyber threats. Recent high-profile breaches have demonstrated that inadequate credential management, delayed cloud migration, and insufficient post-acquisition security practices can leave sensitive patient data vulnerable, even in legacy environments.

Oracle-Cerner Breach: Legacy Servers, Stolen Credentials, and Delayed Detection


In early 2024, Oracle confirmed a cyberattack involving legacy Cerner EHR systems, which the company had acquired in 2022. Hackers exploited compromised customer credentials to access Cerner servers that had not yet been migrated to Oracle Cloud.


The attackers exfiltrated patient data and launched extortion attempts against multiple U.S. healthcare providers. Oracle delayed disclosing the breach, chose not to notify patients directly, and limited customer communications to phone-only conversations with its CISO. The incident exposed how unfinished cloud transitions and poor credential hygiene can undermine even the most advanced EHR infrastructures.

Lurie Children’s Hospital Breach: Prolonged Downtime from a Criminal Threat Actor


Chicago’s Lurie Children’s Hospital experienced a crippling cyberattack in January 2024, which led to a complete shutdown of its Epic EHR, MyChart portal, email, and phone systems. It took nearly four months for the hospital to restore patient-facing services fully.


The breach—confirmed to involve a known criminal threat actor—forced Lurie to adopt emergency procedures and collaborate with the FBI. The incident highlighted how ransomware attacks on pediatric facilities can lead to prolonged care disruptions, communication breakdowns, and uncertainty about data exposure.

Conclusion: Future-Proofing EHR Security in the Cloud Era

As the healthcare ecosystem becomes increasingly cloud-native, security must evolve from a reactive afterthought to a core operational strategy. The tactics covered here, ranging from zero-trust access control to proxy re-encryption and human-layer risk modeling, are not just best practices, but necessities.

Healthcare organizations must think holistically: data must be encrypted, access must be contextual, APIs must be governed, and human behavior must be continuously measured. And when internal resources aren’t enough, trusted partners like Invensis can offer the expertise and scale to maintain a strong cybersecurity posture.

Ultimately, securing medical records in cloud-based EHR systems isn’t just about passing audits or avoiding fines. It’s about protecting patients, preserving trust, and ensuring continuity of care in an increasingly digital world.

FAQs on Securing Medical Records in Cloud-Based EHR Systems

1. Why isn’t traditional encryption enough for modern EHR security?

Traditional encryption (at rest and in transit) protects data only during storage and transmission, but leaves a gap when data is being processed or shared. In dynamic, cloud-based EHR environments where data is used in memory by AI tools, accessed via APIs, or shared across entities proxy re-encryption and confidential computing offer stronger protection by ensuring that data never has to be decrypted in unsafe states.

2. How do we secure third-party integrations, such as billing platforms or remote diagnostic tools?

Third-party vendors often have access to sensitive EHR data through APIs or direct access. These integrations must be secured through:

  • API token scoping and short-lived credentials
  • Zero-trust network access policies
  • Continuous vendor risk scoring
  • Regular penetration testing of third-party connections

Most breaches in healthcare begin with misconfigured or overly permissive vendor access, not core systems.

3. What’s the difference between Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC), and why does it matter for EHR?

RBAC grants access based on static roles, which often leads to overprivileged users. ABAC, on the other hand, employs dynamic rules, such as time of day, location, patient consent, and device type, to assess context before granting access. For cloud EHRs where remote access, BYOD, and dynamic teams are common, ABAC offers enhanced security with reduced exposure.

4. How can we measure whether our cloud EHR system is truly HIPAA-compliant?

HIPAA compliance for cloud EHRs is more than having encryption and firewalls. A true assessment includes:

  • Auditable access logs.
  • BAAs (Business Associate Agreements) with all vendors.
  • Data retention and deletion protocols.
  • Secure backup and recovery plans.
  • Continuous risk assessments.

Regular third-party compliance audits (e.g., through partners like Invensis) can validate that your controls meet both HIPAA and complementary standards like SOC 2 or ISO 27001.

5. What kind of logging and forensics should we implement for breach response in a cloud EHR?

You’ll need immutable, tamper-evident logs across:

  • User access events
  • API calls
  • Admin changes

Failed login attempts. These logs must be stored securely (e.g., in AWS CloudTrail with encryption) and integrated into an SIEM (Security Information and Event Management) platform for real-time monitoring. Forensics readiness means logs should map to data flow, so you know who touched what, when, and how.

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