Call Center Script Benefits

Why Call Center Scripts are Important for Productivity

Call centers are the primary point-of-contact for all query resolution. Hence, they carry a huge responsibility to display brand values in a positive light....
Reduce Common Data Entry Errors

7 Effective Ways to Reduce Common Data Entry Errors

  Data Entry, one of the oldest business segments, faces serious integrity issues in today's world. In the modern age, maintaining and improving data accuracy...
Tips to Win Customers Over the Phone

8 Successful Strategies to Win Customers Over the Phone

In today's competitive world, having a great product isn't sufficient. Businesses need to connect with their leads and persuade them to buy them. Efficient...
Agile Methodology in Customer Support

How to Implement Agile Methodology in Customer Support

In this highly competitive market, impeccable customer service has become a compulsion for businesses. With 33 percent of customers ready to switch brands for...
Data Entry Automation Benefits

How to Improve Data Entry Accuracy through Automation

Data entry accuracy is one of the critical differentiators for enterprises across industries. Businesses heavily depend on accurate data to make vision-based decisions. Before...
Call Center Agent Training Tips

8 Effective Tips for Training your Call Center Agents

Training and retaining your call center agents are tough tasks. While trainees find their programs 96 percent effective, tests after a month on the...
Bookkeeping Best Practices for Small Business

8 Best Bookkeeping Practices for Small Business to Consider

Bookkeeping is one of the oldest professions in the world. Every small business needs to have efficient accountants to thrive in this highly competitive...
Minimize Risks During COVID-19

CFOs Guide to Minimize Business Risks During COVID-19 Crisis

A McKinsey study collected data from 1592 participants of diverse industries across the world between 2nd and 6th March 2020. Ranging across different verticals,...
Robotic Process Automation

What is Robotic Process Automation and Benefits of RPA in Business

Robotic Process Automation (RPA), a trending tech advancement, transforms the business world completely. Experts predict that the industry will grow at a steady rate...
Tips to Increase Account Receivable Turnover

7 Best Practices to Increase your Accounts Receivable Turnover

Accounts Receivable process can be tricky to handle. Businesses lose revenue if they're unable to convert their accounts receivables into cash. Here's how much...