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The health insurance sector is becoming more competitive and new operating models are coming into the spotlight. In a dynamic business environment, medical insurance payers must sustain their efforts in marketing and enrolment, building customer retention, and striking a balance between their profitability, purpose and perceived value. When it comes to medical insurance claims processing, the challenges are multi-faceted - volume, accuracy, speed of processing, administrative costs and regulatory compliance all have a hand in improving customer satisfaction.
Invensis Technologies is an expert Medical Insurance Claims Processing Outsourcing Services company. We empower health insurance payers to efficiently streamline the data processing aspect of the diverse insurance claim forms that are received from healthcare providers. We are ISO 9001 and 27001 certified and have achieved HIPAA compliance. Our healthcare BPO services enable payers to manage insurance claims in a more efficient and cost-effective manner.
For healthcare providers, we offer cost-effective and essential outsourcing services for medical claims related to charge entry, health claim transmission / submission, payment posting, accounts receivable follow-up and denial management, as part of our end-to-end medical billing outsourcing services.
By outsourcing the data processing work related to the medical claims received by your insurance business, your organization will benefit in a number of ways:
We are ISO 9001 certified and have achieved HIPAA compliance. Our stringent data security measures for all Protected Health Information (PHI) will ensure that the information you entrust to us for processing remains confidential and safe.
As an ISO 9001 certified company, we follow proven best practices to optimize data quality for your insurance business. Our medical claim data entry, medical document / record indexing, data cleansing and data management services are performed by well-trained professionals, who ensure the best possible results for your business.
As much as we value accuracy, we also understand the importance of delivering timely results. Standard Operating Procedures (SOPs) and rigorous training facilitate our executives in completing the tasks you outsource to us with ease. Outsourcing medical insurance claim processing to Invensis will give your insurance business a time zone advantage, by leveraging our 24x7 operations.
Processing data from thousands of medical claims can distract your employees from other tasks that require dedicated attention, such as marketing, sales and building customer retention. Invensis has the resources - both in terms of talent and technology - to manage large volumes of medical claim-related data processing in a seamless manner. Outsourcing this task to us will free up the time of your employees, giving them the opportunity to focus on mission-critical activities.
By leveraging the best practices that we follow and our updated knowledge of the insurance domain and its compliance norms, your business can boost process, cost and employee efficiency. With streamlined claims processing, claim settlement will become less complex, and this will increase customer satisfaction in the long run.
Invensis - Your Partner to Achieve Business Transformation
Value-added Consultation
Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.
Business Continuity Planning
We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.
End to End Customized Services
Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.
Scalable and On-Time Delivery
Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.
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Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.
Speak to our advisors about your business requirement
Just submit your contact details and we’ll be in touch shortly.