Ocean Freight Forwarding Support Services

Handling regulatory compliance, fluctuating freight rates, and managing diverse documentation requirements in ocean freight forwarding looks challenging. Any issue in these areas can disrupt supply chains, impacting businesses' bottom lines. That's where our ocean freight forwarding support services step in. We offer a comprehensive solution to navigate these complexities seamlessly. With expertise in customs regulations, strategic partnerships with carriers, and streamlined documentation processes, we ensure smooth sailing for your cargo. From coordinating shipments to optimizing routes, our dedicated team provides tailored support to enhance efficiency and mitigate risks.


Years of Experience


Industry Verticals


Experienced Professionals

StripOcean Freight Forwarding Support Services

Outsource Ocean Freight Forwarding Support Services to the Expert

With over 24 years of dedicated experience, we specialize in providing comprehensive back-office support for ocean freight forwarding companies. Over the years, we possess expertise across a wide spectrum of processes, such as rate negotiation, precise cargo tracking, and efficient vendor management. These services are tailored to provide customized solutions for our clients' specific needs. Moreover, we prioritize seamless coordination among shippers, carriers, and consignees to ensure the smooth transit of goods across the globe.

We prioritize offering flexible pricing options through negotiated rates. Therefore, we bank on our extensive network of carriers to secure competitive rates tailored to your specific shipping needs. We analyze factors such as cargo volume, destination, shipping route, container specifications, and timeline to craft customized pricing solutions. Whether it's FCL (Full Container Load) or LCL (Less than Container Load) shipments, our transparent negotiation approach ensures clients receive the best value for their investment.

Our services are supported by a robust team of seasoned professionals. This diverse team includes logistics specialists, customs clearance experts, documentation coordinators, quality assurance analysts, and client relationship managers. They verify and validate the documents to ensure accuracy and completeness. Our validation process entails an examination of all essential paperwork, including bills of lading, commercial invoices, packing lists, and certificates of origin. This includes verifying information such as product descriptions, quantities, values, and regulatory compliance. Consequently, we ensure a smooth documentation flow throughout the entire shipping process.

We understand the role of complying with regulations. Hence, our team adheres to international regulations such as Incoterms, International Maritime Dangerous Goods (IMDG) Code, and Customs-Trade Partnership Against Terrorism (C-TPAT). Our seasoned team meticulously verifies documentation against these standards, ensuring conformity with regulations governing cargo classification, labeling, and packaging. Additionally, we stay abreast of updates to regulations such as SOLAS (Safety of Life at Sea) and ISPS (International Ship and Port Facility Security) Code, guaranteeing strict compliance with safety and security protocols.

Techology We Use for Ocean Shiping BPO

Our Ocean Freight Forwarding Support Services Process

  • Initial Consultation

    We start by understanding your business requirements, cargo specifications, and destination.
  • Negotiation

    Next, our team negotiates with carriers to secure the best rates and terms.
  • Booking and Documentation

    Once the terms are agreed upon, we book cargo space and prepare the necessary documentation for shipping.
  • Customs Clearance Assistance

    In this stage, we assist in navigating customs procedures ensuring compliance with regulations at both origin and destination ports.
  • Transit Monitoring

    We continuously monitor your cargo's progress throughout transit, providing updates and promptly addressing any unforeseen issues.
  • Post-shipment Support

    Finally, we offer post-shipment support, including billing, data entry, record-keeping, and more.

Our Comprehensive Ocean Shipping BPO Outsourcing Services

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  • Documentation Management
  • Customs Clearance Assistance
  • Booking and Scheduling
  • Freight Rate Management
  • Project Cargo Management
  • Shipment Tracking and Monitoring
  • Customer Service Support
  • Vendor Management
  • Billing and Invoicing
  • Data Entry and Record-Keeping
  • Compliance and Regulatory Support

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The Invensis Advantage for Ocean Freight Forwarding Support Outsourcing Services

Cost-Effective Freight Rate Negotiation

Our experts engage with a network of ocean carriers, port operators, and other stakeholders to secure competitive freight rates and maximize cost savings.

Strategic Port Selection and Management

We use our expertise to strategically select ports based on factors like proximity, infrastructure, and congestion levels to optimize transit times and minimize delays.

Streamlined Customs Clearance Procedures

Our team reviews all documentation for completeness and accuracy before submission, thereby expediting the customs clearance process and mitigating the likelihood of delays or discrepancies.

Efficient Route Planning and Optimization

We bank on sophisticated route planning algorithms to plan ocean freight routes by considering variables such as vessel schedules, transit times, and port congestion.

Efficient Customs Clearance Processes

Our team reviews all documentation and conducts rigorous checks for accuracy and completeness to minimize the risk of customs clearance delays or discrepancies.

Streamlined Shipment Tracking and Monitoring

We monitor vessel movements, track container statuses, and provide real-time updates to clients, ensuring complete transparency and visibility throughout the shipping journey.

Step-by-step process for Ocean Freight Forwarding Support Services
Step-by-step process for Ocean Freight Forwarding Support Services

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Invensis - The Most Trusted Ocean Freight Forwarding Support Company

Invensis is an experienced ocean freight forwarding support services provider that facilitates the transportation of goods via ocean freight. This includes tasks such as booking cargo, managing documentation, coordinating shipments, and providing logistical support throughout the shipping process. We deliver these services to various ocean freight, including NVOCCs, FCL, LCL, project cargo, reefer, bulk carrier, etc. Our agents have processed more than 15 million ocean freight shipment documents, including bills of lading, commercial invoices, packing lists, certificates of origin, customs declarations, export licenses (if applicable), and insurance documents. We have clients from countries such as the USA, UK, Middle East, Canada, and more trusting our services for their ocean freight forwarding needs.


Years of





ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company


Accuracy in
Container Tracking


Reduction in
Shipment Delays


Customs Compliance


Decrease in
Documentation Errors


Inventory Visibility

Finance and Accounting Tools We Specialize In

Microsoft Dynamics GP

We Provide

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What Our Customers Say

We are super impressed with Invensis for many reasons. One major issue that confronted us was tracking air freight logistics. Our inability to do so led to delays. Invensis brought in their expertise to make tracking more systematic and easy.

David Taylor
Supply Chain Manager, UK Based Logistics company

We highly recommend Invensis logistics and supply chain services. We grappled with a massive backlog of logistics data entry and it hit us with massive errors and delays. Invensis helped us clear the data entry backlogs and enhance process accuracy. enhanced accuracy. Their expertise and dedication have been a game-changer for us.

Robert Wilson
Logistics Manager, A Canada Based Logistics Company

We are thrilled to endorse the exceptional support received from Invensis. We faced formidable challenges in our ocean shipping operation, including cargo tracking. When we turned to Invensis, they helped us discover a solution to our problems by building a custom workflow that spotted a cargo at every stage of its transit. Any miss at any stage was marked by an immediate alert to set authorities on a hunt.

Michael Anderson
Operation Director, US Based Logistics & Supply Chain Services

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

You can reach us at:

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+1 (302)-261-9036
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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