Ocean Freight Forwarding Support Services
Handling regulatory compliance, fluctuating freight rates, and managing diverse documentation requirements in ocean freight forwarding looks challenging. Any issue in these areas can disrupt supply chains, impacting businesses' bottom lines. That's where our ocean freight forwarding support services step in. We offer a comprehensive solution to navigate these complexities seamlessly. With expertise in customs regulations, strategic partnerships with carriers, and streamlined documentation processes, we ensure smooth sailing for your cargo. From coordinating shipments to optimizing routes, our dedicated team provides tailored support to enhance efficiency and mitigate risks.
Years of Experience
Industry Verticals
Experienced Professionals

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Outsource Ocean Freight Forwarding Support Services to the Expert
With over 25 years of dedicated experience, we specialize in providing comprehensive back-office support for ocean freight forwarding companies. Over the years, we possess expertise across a wide spectrum of processes, such as rate negotiation, precise cargo tracking, and efficient vendor management. These services are tailored to provide customized solutions for our clients' specific needs. Moreover, we prioritize seamless coordination among shippers, carriers, and consignees to ensure the smooth transit of goods across the globe.
We prioritize offering flexible pricing options through negotiated rates. Therefore, we bank on our extensive network of carriers to secure competitive rates tailored to your specific shipping needs. We analyze factors such as cargo volume, destination, shipping route, container specifications, and timeline to craft customized pricing solutions. Whether it's FCL (Full Container Load) or LCL (Less than Container Load) shipments, our transparent negotiation approach ensures clients receive the best value for their investment.
Our services are supported by a robust team of seasoned professionals. This diverse team includes logistics specialists, customs clearance experts, documentation coordinators, quality assurance analysts, and client relationship managers. They verify and validate the documents to ensure accuracy and completeness. Our validation process entails an examination of all essential paperwork, including bills of lading, commercial invoices, packing lists, and certificates of origin. This includes verifying information such as product descriptions, quantities, values, and regulatory compliance. Consequently, we ensure a smooth documentation flow throughout the entire shipping process.
We understand the role of complying with regulations. Hence, our team adheres to international regulations such as Incoterms, International Maritime Dangerous Goods (IMDG) Code, and Customs-Trade Partnership Against Terrorism (C-TPAT). Our seasoned team meticulously verifies documentation against these standards, ensuring conformity with regulations governing cargo classification, labeling, and packaging. Additionally, we stay abreast of updates to regulations such as SOLAS (Safety of Life at Sea) and ISPS (International Ship and Port Facility Security) Code, guaranteeing strict compliance with safety and security protocols.

Our Comprehensive Ocean Shipping BPO Outsourcing Services
- Documentation Management
- Customs Clearance Assistance
- Booking and Scheduling
- Freight Rate Management
- Project Cargo Management
- Shipment Tracking and Monitoring
- Customer Service Support
- Vendor Management
- Billing and Invoicing
- Data Entry and Record-Keeping
- Compliance and Regulatory Support
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The Invensis Advantage for Ocean Freight Forwarding Support Outsourcing Services
Invensis - The Most Trusted Ocean Freight Forwarding Support Company
Invensis is an experienced ocean freight forwarding support services provider that facilitates the transportation of goods via ocean freight. This includes tasks such as booking cargo, managing documentation, coordinating shipments, and providing logistical support throughout the shipping process. We deliver these services to various ocean freight, including NVOCCs, FCL, LCL, project cargo, reefer, bulk carrier, etc. Our agents have processed more than 15 million ocean freight shipment documents, including bills of lading, commercial invoices, packing lists, certificates of origin, customs declarations, export licenses (if applicable), and insurance documents. We have clients from countries such as the USA, UK, Middle East, Canada, and more trusting our services for their ocean freight forwarding needs.
- Cost Efficiency: Outsourcing ocean freight forwarding support services can significantly reduce operational expenses, as you only pay for the services you need, avoiding overhead costs associated with in-house teams.
- Expertise Access: Outsourcing grants access to the specialized knowledge and experience of seasoned professionals for ocean freight forwarding services to ensure smoother operations and better decision-making.
- Scalability: Outsourcing allows for flexible scaling of support services according to fluctuating business demands, ensuring optimal resource utilization and adaptability to changing market dynamics.
- Focus on Core Competencies: By entrusting ocean freight forwarding support services to external experts, ocean freight forwarding companies can redirect internal resources and attention towards core activities, fostering growth and innovation.
- Global Reach: Outsourcing to established ocean freight forwarding outsourcing support partners enables access to extensive networks and resources worldwide, facilitating efficient shipping operations across diverse international markets.
- Risk Mitigation: Partnering with outsourcing providers equipped with industry expertise and compliance knowledge minimizes the risk of regulatory violations and operational disruptions, enhancing overall business resilience.
- Digitization Surge: Ocean freight support companies embrace advanced technologies for efficient documentation, tracking, and client communication, enhancing operational speed and accuracy.
- Sustainability Integration: Ocean freight companies prioritize eco-friendly practices, adopt greener solutions, and collaborate with sustainable supply chain partners.
- Enhanced Data Analytics: Every Ocean freight forwarding company leverages big data and AI, and BPOs offer insightful analytics, optimizing routes, reducing costs, and predicting market trends for clients.
- Customized Client Solutions: Ocean freight forwarders meet unique client needs, offering personalized logistics strategies, flexible pricing models, and dedicated account management.
- Regulatory Compliance Focus: Stay updated with evolving maritime regulations, ensuring seamless adherence and mitigating risks for clients in global trade operations.
- Expansion into Emerging Markets: Ocean freight forwarding services providing company diversifies its service offerings into growing economies, facilitating trade corridors and providing localized expertise for expanding client operations.

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