Ocean Shipping BPO Services

Ocean shipment has made the transportation of goods across international boundaries extremely convenient and many organizations rely on it for their logistics requirements. As important as the industry is for world trade, ocean shipping companies are constantly faced with numerous challenges that may impede the success of their operations

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Ocean Shipping BPO Services
ISO: 9001:2015 Certified CompanyISO: 27001 Certified CompanyHIPAA Compliant

Scale your business with Ocean Shippong BPO services from Invensis

Invensis provides a wide range of solutions for the ocean shipping industry, aimed towards enhancing your organization and providing you with a competitive edge. We possess an in-depth knowledge of the industry and subject all agents to industry specific training to guarantee the best outcome for your organization. Our services not only create more efficient operations at a reduced cost, we also create insights to enhance the overall performance of your supply chain.

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The Invensis Advantage

Streamlined Process from Start to Finish

Invensis offers your organization order processing management support across requirements: multi-channel contact center, back-office data processing, finance and accounting, and IT services as well. By hiring an order processing call center, you can be assured of a streamlined process right from the origination of the order to its successful fulfillment. Your customer satisfaction levels will improve, cycle time will be reduced, the cost per order will be cut down, and revenue and cash flow will increase as a result.

Scalability

For businesses that have a seasonal spike in demand for products or services, order processing services companies such as Invensis provides access to scalable resources, in terms of both talent and infrastructure. We offer 24x7-365 days of operability, and hence, no order gets missed or mismanaged even if your phone is ringing off the hook.

Access to Best Talent

Our qualified order management as a service professional are rigorously trained in the services assigned to them. Whether it is customer service, data entry, or accounting, global best practices are followed in every task. This saves you the stress of training and re-training internal employees for different tasks and incurring costs on new recruits.

Access to Best Technology

We invest in the latest software for the processes that we deliver to ensure our clients have this advantage on their side. Whether the application is on-premise at our office, remotely-accessed on your server, or hosted on the cloud, the process of outsourcing order processing management will be a completely seamless one for your business without any technical glitches.

Access to Best Practices

Invensis is one of the top order processing companies with ISO 9001 certified for quality management, ISO 27001 certified for data security and has achieved HIPAA compliance. We process all orders with accuracy and within the desired turnaround time. Every order management task will be taken up with diligence and a commitment to deliver the best possible results.

Retain Control

As a leading order processing company, we provide you with order entry outsourcing, periodic reports, metrics, and access to a dashboard, based on the process. This enables your team to review the progress made and inform the outsourcing management services of any changes required in the execution of the tasks. Hence, you retain control over the outsourced work, which minimizes any risk of outsourcing for you.

Improve Internal Efficiencies

Outsourcing to a customizable order management service expert will remove the burden of non-core work from your internal employees. This will provide them with the bandwidth to pursue mission-critical goals in a more focused manner. All processes related to the order management services will be completed in a timely manner, creating a synergy between all your internal departments. Outsourcing will also be cost-effective, vis-a-vis investing in internal resources. Additionally, by outsourcing all order processing management-related tasks to us, your project managers will be spared the stress of multi-vendor management.

Why choose us?

With the state of the world economy and an increasingly competitive business atmosphere, achieving differentiation and creating a competitive advantage has never been more difficult.

22

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO: 27001 Certified Company
HIPPA-Complience Svg logo

What Our Customers Say

Invensis has streamlined our order management process and provided such valuable insights into our customer relationships that we have seen a significant improvement in our customer satisfaction levels.

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Kate Pipe
Leading Retail Company in US

We were looking for a complete order management solution to handle our growing customer base. Invensis has not only met but exceeded our expectations. The team is very professional and always available to resolve any issues we may have.

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Isla Ledger
Leading Distributor Company in Canada

Invensis' order processing management team has helped us improve our customer satisfaction levels beyond measure. We can now track our orders more efficiently and provide our customers with better visibility into the status of their orders. The team is also very responsive to our queries and concerns.

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Ava Perez
Leading Fast Food Chain Company in UK

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