Enhance Convenience for Your Customers with Live Order Taking Outsourcing Services from Invensis

  • Have Queries Answered: Prior to placing an order, customers may have queries regarding your product or service, policies and other information. Invensis resolves these issues and guides customers through the sale.
  • Round-The-Clock Order Taking: Often, customers place orders at a time of their convenience, such as after their working hours. Invensis offers 24/7 live order taking outsourcing operations, so that order for your product or service can be placed at any time of the day and regardless of time zone.
  • Order Entry: After taking the order, we can instantly enter it in the CRM system to ensure there is no delay in order processing and delivery and the customer receives the product or service on schedule.
  • Post-Sale Support: After buying your product or service, your customer could still seek support from your brand, such as for returns processing and technical support or help desk. Invensis can handle all post-sale support services for your business to maximize satisfaction for your clientele.
  • Order Through a Preferred Channel: Beyond placing an order on the phone, customers also look forward to purchasing products or services through digital media, such as email, live chat, through the website or a mobile application, or SMS/text. Invensis is well-equipped to take these orders for your business, on any voice or non-voice channel of communication.
Build Brand Loyalty by Partnering With Invensis

Invensis' call center executives are trained well so that they can represent your brand in an authentic manner. We have both inbound and outbound sales and customer acquisition capability, and work diligently to ensure that we convert the maximum number of inquiries into sales in the most cost-effective manner. We also help in driving sales by applying cross-selling or up-selling techniques as and when required. All of this will help in increasing the level of satisfaction customers feel for your brand, and consequently build brand loyalty.

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Automobile Mortgage Loan Processing Services Case Study - invensis

Automobile Mortgage Loan Processing Services Case Study

July 13th 2016

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Invoice Processing and AR Reconciliation Services Case Study - invensis

Invoice Processing and AR Reconciliation Services Case Study

August 12th 2020

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Restaurant Accounting & Bookkeeping Services Case Study - invensis

Restaurant Accounting & Bookkeeping Services Case Study

July 13th 2016

View Case Study

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