Order to Cash (O2C) Services

Are order management inefficiencies impacting your invoicing and billing accuracy, ultimately skewing your bottom line? Losing visibility on the entire order-to-cash (O2C) life cycle is a constant pain point for enterprises that bring further order management bottlenecks. Optimizing your O2C process for seamless efficiency requires the expertise of a proven partner. Our extensive experience in managing end-to-end O2C processes can help streamline your overall order fulfillment task flows, resulting in visible efficiency in the long term.


Years of Experience


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Experienced Professionals

StripOrder to Cash (O2C) Services

Outsource Order to Cash Services to the Expert

Leveraging a powerful combination of cognitive intelligence and new-gen technologies, we are disrupting the O2C landscape, unlocking new levels of efficiency, customer satisfaction, and cost savings. 

Our comprehensive suite of value-driven order-to-cash services encompasses the entire customer-to-cash lifecycle. We help businesses achieve high-performance O2C processes, improve working capital performance, and reduce days sales outstanding (DSO) and days delinquent outstanding (DDO) through process standardization.

Backed by global delivery expertise, we rely on a well-organized approach to streamline order-to-cash processes for businesses. Our experts take a holistic approach, factoring in every aspect of your operation. This includes supply chain management, inventory optimization, labor resource allocation, and robust reporting and data analysis.  By seamlessly integrating these elements, we ensure an unhindered cash flow and working capital performance.

Our streamlined system captures customer orders, verifies details, and confirms inventory availability. Agents then assist with order fulfillment, monitoring picking, packing, and shipment. We collaborate with logistics for delivery and generate accurate invoices with flexible payment options. Regular follow-up ensures timely payments, which are recorded and reconciled for customer trust.

Quality is paramount.  Automated checks validate customer information, product details, pricing, and quantities. We reconcile orders with stock levels and pricing agreements to minimize errors.  Thorough payment reconciliations ensure accuracy.  The result: a streamlined, error-free O2C process that enhances customer satisfaction.

We walk the extra mile by harnessing the power of data analytics to extract valuable insights from your O2C processes.  These insights empower you to make informed operational decisions and drive continuous improvement.

Our Order to Cash Outsourcing Services Process

  • Order Receipt and Verification

    We receive orders from client’s customers and verify details such as product, quantity, and pricing.
  • Credit Check and Approval

    Next, our team conducts credit checks on customers to ensure they meet the client’s criteria before approving orders for fulfillment.
  • Order Processing and Fulfillment

    Our team processes orders and ensures accurate inventory management and timely shipment to customers.
  • Invoice Generation and Delivery

    Once orders are fulfilled, we generate invoices reflecting the products shipped and send them to customers for payment processing.
  • Payment Processing

    Upon receiving payments, we reconcile them with invoices and update our records to ensure accurate financial transactions.
  • Accounts Receivable Management

    We also monitor outstanding invoices, follow up on payments, and reconcile accounts to ensure timely receivables collection.
  • Customer Reconciliations

    Finally, we reconcile our accounts with customers and resolve any discrepancies to maintain a smooth relationship with customers.

Our Comprehensive Order to Cash Outsourcing Services

  • Order Management
  • Billing and Invoicing
  • Credit Management
  • Cash Application
  • Collections Management
  • Dispute Resolution
  • Revenue Recognition
  • Order Fulfillment
  • Sales Reporting and Analysis

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The Invensis Advantage for Order to Cash Services Outsourcing

Expert Professionals

Our team comprises expert professionals well-versed in O2C processes (order management, billing, credit management, and collections), workflows, the latest tools, and industry best practices.

Improved Quality Control

We conduct thorough validations of invoice data against master data records, perform reconciliation checks, and implement exception-handling mechanisms at every stage of the O2C cycle to maintain data quality.

Customized Workflow Configurations

We rely on workflow mapping techniques tailored to our client’s requirements to optimize process flows, minimize errors, improve productivity, etc., and improve operational agility and accuracy.

Accelerated Cash Flow

We adopt a proactive approach to O2C management anticipating and flagging issues, issuing prompt reminders, and carrying out real-time monitoring for efficient order processing, timely payments, and streamlined financial operations.

Enhanced Scalability

We use cloud-based platforms, and flexible staffing models to give your business the scalability it needs to accommodate fluctuating transaction volumes, seamless handling of increased orders, invoices, and payments.

Advanced Reporting

We offer real-time insights into key O2C metrics such as DSO, cash flow forecast, aging analysis, and customer payment behavior visually to empower decision-makers to make informed strategic decisions.

Step-by-step process for Order to Cash (O2C) Services
Step-by-step process for Order to Cash (O2C) Services

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Invensis - The Most Trusted Order to Cash Outsourcing Company

At Invensis, we have delivered order-to-cash services to businesses worldwide for more than 24 years. Over the years, we have assisted businesses in managing and optimizing every aspect of the order-to-cash process, from order entry to payment release and reconciliation. Our track record speaks volumes of our efficiency in O2C management. This includes a remarkable 35% reduction in DSO and a 40% increase in cash flow. Also, we have achieved 95% accuracy in payment processing and reconciliation, ensuring timely payments and streamlined financial management. These significant achievements have firmly established ourselves as the go-to partner for effective and streamlined order-to-cash management solutions.


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ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company


Cash Flow


Reduction in Days
Sales Outstanding (DSO)


Satisfaction Rate


Faster Order


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What Our Customers Say

Invensis' auditing and taxation services assisted us in effecting significant changes in the business's focus and nature. They have always provided us with a comprehensive and top-rated service, allowing us to meet deadlines internally and externally.

Norman Will
Leading Financial Institution in US

Invensis has helped us obtain business-critical data on our Accounts Receivable processes. This helped us make good cash flow decisions, motivate our teams, and maintain our focus on profit maximization.

Elijah Miller
Leading Telecommunications Company in UK

Invensis has been an outstanding business partner for over four years. Our Accounts Payable workflow has generated daily volumes of invoices to be processed, and Outsourced Bookkeeping handles the volume precisely. As a result, it's fantastic to arrive at work every day without any backlog.

Patrick Smith
Leading Customs Brokerage Company in UK

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.

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Contact Information

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+1 (302)-261-9036
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Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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