Subscription Renewal Outsourcing Services

Having an effective and proactive method for subscription renewal in place ensures a high level of customer retention. Invensis Technologies, a leading Call Center Outsourcing company, provides cost-effective subscription renewal services, which are aimed at amplifying the sales of your business or publication.







Subscription Renewal Outsourcing Services

Derive Maximum Benefit by Partnering with Invensis

Through our subscription renewal services, we deliver the following benefits:

Improve Existing Customer Base: Invensis' call center executives can remind your patrons of the expiry of their subscription before it happens. Our multi-channel approach can also be used to soft-sell upgrades or other products and services. We are also capable of handling billing requests.
Update your Database: Through the opportunity to contact your customers, we can update the database with their new information where necessary. We can also take any cancellation requests.
Secure Data: As an ISO 27001 certified organization, we take strict measures to ensure your data is always secure.

With over 16 years of experience in delivering sales and customer acquisition services, we offer the option to conduct subscription renewal through a semi-automated approach or a personalized one. Prior to a project going live, we work closely with clients to completely understand their specific needs and adapt our services accordingly.

At Invensis, we also emphasize that a customer should be made to feel special at every opportunity. Our executives are rigorously trained in the tenets of customer service to make sure that your clients, both existing and potential, get the exemplary care that they deserve. We also familiarize ourselves with your brand completely so that any queries by the customer can be addressed with ease. Our contact center provides 24/7 support for maximized convenience for your customers and to enable you to realize your revenue potential.

 

Invensis Call Center Outsourcing Success Stories

What Sets Us Apart

Call Center Articles

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  • Market Research Call Center Outsourcing Services Case Study Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis

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  • Data Validation and Cleansing Call Center Outsourcing Services Case Study Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management

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  • eCommerce Live Order Taking Call Center Services Case Study Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.

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