Subscription Renewal Outsourcing Services

Having an effective and proactive method for subscription renewal in place ensures a high level of customer retention. Invensis Technologies, a leading Call Center Outsourcing company, provides cost-effective subscription renewal services, which are aimed at amplifying the sales of your business or publication.

Derive Maximum Benefit by Partnering with Invensis

Through our subscription renewal services, we deliver the following benefits:

Improve Existing Customer Base: Invensis' call center executives can remind your patrons of the expiry of their subscription before it happens. Our multi-channel approach can also be used to soft-sell upgrades or other products and services. We are also capable of handling billing requests.

Update your Database: Through the opportunity to contact your customers, we can update the database with their new information where necessary. We can also take any cancellation requests.

Secure Data: As an ISO 27001 certified organization, we take strict measures to ensure your data is always secure.

With over 20 years of experience in delivering sales and customer acquisition services, we offer the option to conduct subscription renewal through a semi-automated approach or a personalized one. Prior to a project going live, we work closely with clients to completely understand their specific needs and adapt our services accordingly.

At Invensis, we also emphasize that a customer should be made to feel special at every opportunity. Our executives are rigorously trained in the tenets of customer service to make sure that your clients, both existing and potential, get the exemplary care that they deserve. We also familiarize ourselves with your brand completely so that any queries by the customer can be addressed with ease. Our contact center provides 24/7 support for maximized convenience for your customers and to enable you to realize your revenue potential.

Invensis Call Center Outsourcing Success Stories

A leading Australian product manufacturer outsourced the contact center requirement for their e-commerce channel to Invensis Technologies. We delivered a 70% increase in revenue and 120% expansion of customer base for them over a two-year period. Click here to read the case study.
An international supplier of luxury car parts and accessories turned to Invensis Technologies to provide an inbound call center with the capability of handling large volumes of customer communication. As a result of outsourcing to us, they achieved 99% order accuracy and decreased call wait time. Click here to read the case study.

What Sets Us Apart

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Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis
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Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management
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Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.
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Contact us today to find out how Invensis " Subscription Renewal Services"
can enable your business to achieve process efficiencies and accelerated growth.