Customer Acquisition Services

The call center or contact center is an integral component of an effective sales and acquisition strategy. In today's competitive business environment, organizations are required to engage with all potential customers through inbound and outbound communication using multiple channels.

22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

Increase your revenue growth with call center services from Invensis

Businesses around the world rely on Invensis Technologies, a specialist Call Center Outsourcing company, for all-encompassing sales and customer acquisition outsourcing services that nurture and strengthen customer relationships and promote revenue generation. Our multi-channel contact center can support the entire customer lifecycle, from lead generation to lead support, through both voice and non-voice customer interactions on online and mobile platforms.

Invensis All-encompassing Sales and Customer Acquisition Outsourcing Services

Direct Response Call Center

Direct Response Call Center

Inbound B2B and B2C Sales

Inbound B2B and B2C Sales

Outbound B2B and B2C Sales

Outbound B2B and B2C Sales

Customer Onboarding

Customer Onboarding

Cold Calling Services

Cold Calling Services

The Invensis Advantage

Best-in-class Security and Technology

Our data security specialists ensure that data protection and client privacy is intact. We use the latest technology, systems, tools, and policies to build an ecosystem around data security.

Quality Assurance and Monitoring

We ensure businesses receive the highest-quality customer service through robust quality assurance and monitoring processes. It includes regular check-in and performance audits of customer reps.

World-class Infrastructure & Hiring

Our highly skilled customer service reps undergo a stringent hiring process. These processes ensure that our clients receive the best possible call center services and telecalling support.

Multi-channel Support

We offer multiple communication channels and automation to reach the end user to offer a seamless experience. It includes phone, email, live chat, helpdesk, and sales and customer acquisition support services.

Pricing Structure

Our call center outsourcing services offer flexible pricing (pay-as-you-go) structures depending on factors like the project's complexity level, call volume, agents' experience, and the number of hours or contract terms.

Why choose us?

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22

Years of
Experience

10+

Industries
We Serve

5000+

Experienced
Professionals

HIPPA-Complience Svg logo
Case Studies

Footprints Of Our Journey

Outsource your business requirement and leverage the Invensis Advantage to garner an edge in your market.

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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas
Leading Automotive Company in France

Frequently Asked Questions

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