In a cutthroat competitive business world, not doing your homework can prove costly for companies. Invensis Technologies, a global IT-BPO and leading call center outsourcing services company, brings to you greater than 20 years' experience in delivering high quality market research outsourcing services that is customized for your needs.Get a Quote
Our market research services cover the entire gamut of services related to market research; we readily undertake all kinds of tasks ranging from simple informational queries to complex market projects. We have the technology and the expertise to conduct market research via multiple channels, such as voice calls, SMS, email and live chat. Our market research professionals receive in-depth training in surveying techniques as well as communication soft skills, which allows them to conduct well-structured surveys. With the insights collected, you will be able to guide your business operations to effectively cater to your customers' needs.
Utilising Invensis' market research services, businesses obtain critical informational insights, which can be beneficial for the success of their strategies with respect to existing markets or potential markets. This would also confer an advantage over their competitors, as they would be able to prepare their business strategies using real-time and accurate knowledge. By outsourcing market research services to Invensis, you can benefit from a cost-effective solution for gathering large quantities of valuable information.
Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.
Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.
We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.
Trends and techniques in accounting are always changing, especially as new technologies emerge. SAGE has found that 90% of accountants think accounting is going through a cultural shift that favors technology.
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