Market Research Services

In a cutthroat competitive business world, not doing your homework can prove costly for companies. Invensis Technologies, a global IT-BPO and leading call center outsourcing services company, brings to you greater than 20 years' experience in delivering high quality market research outsourcing services that is customized for your needs.

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22+

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

Market Research Services

Outsource Market Research Services to the Expert

Our market research services cover the entire gamut of services related to market research; we readily undertake all kinds of tasks ranging from simple informational queries to complex market projects. We have the technology and the expertise to conduct market research via multiple channels, such as voice calls, SMS, email and live chat. Our market research professionals receive in-depth training in surveying techniques as well as communication soft skills, which allows them to conduct well-structured surveys. With the insights collected, you will be able to guide your business operations to effectively cater to your customers' needs.

Invensis Market Research Services

Focus Group Calling
Product Testing and Evaluation
Polls and Surveys
Customer Satisfaction Survey Calling

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Benefits of Our Services:

Advanced IVR Systems

We automate and streamline processes to allow users to access account information, perform transactions, and receive personalized assistance through IVR.

Better Scalability

We employ a flexible staffing model, agile workforce management, automated processes, and scalable infrastructure to manage fluctuating call volumes.

Quality Assurance Tools

We leverage popular tools, such as Verint, NICE CXone, and CallMiner, to assess agent performance, monitor regulatory adherence, and enhance customer experience.

Multilingual Support

We bank on multilingual representatives and leverage language-specific tools to deliver customer support for individuals with different linguistic backgrounds.

Specialized Financial Expertise

Our team possesses a deep understanding of financial products and technical glitches and so can, therefore, address issues to customer satisfaction.
Step-by-step process for Market Research Services
Step-by-step process for Market Research Services

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Why Choose Us?

Utilising Invensis' market research services, businesses obtain critical informational insights, which can be beneficial for the success of their strategies with respect to existing markets or potential markets. This would also confer an advantage over their competitors, as they would be able to prepare their business strategies using real-time and accurate knowledge. By outsourcing market research services to Invensis, you can benefit from a cost-effective solution for gathering large quantities of valuable information.

22+

Years of
Experience

10+

Industry
Verticals

5000+

Experienced
Professionals

ISO: 9001:2015 Certified Company
ISO  27001:2013 Certified Company
HIPPA-Complience

We Provide
Services

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What Our Customers Say

Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.

Lucas Clark
Leading Customs Brokerage Company in US

Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.

Oliver Taylor
Leading Logistics and Supply Chain Company in US

We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.

Amelia Thomas
Leading Automotive Company in France

What Our Customers Say

We are thrilled with the impeccable chiropractic billing services offered by Invensis. Their comprehensive knowledge of the industry, prompt claims processing, and meticulous attention to detail have immensely benefited our healthcare reimbursements. Highly commendable!

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John Davis
Leading Healthcare Company in the UK.

We are extremely pleased with the exceptional hospital billing services provided by Invensis. Their expertise and attention to detail in Medicare billing and compliance in medical billing have streamlined our revenue cycle and improved financial performance.

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Emily Johnson
Leading Hospital in the US.

Invensis has been an invaluable partner for our organization, providing exceptional ASC billing services. Their expertise and dedication have significantly improved our revenue cycle management. Highly recommended!

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Sarah Smith
Leading Healthcare Provider in Italy.
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Contact Information

You can reach us at:

Call us
+1 (302)-261-9036
Email Us
sales@invensis.net
Locate Us
Invensis Inc. 2785 Rockbrook Dr STE 204 Lewisville, TX 75067

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