Outsource Manufacturing Call Center Services
For manufacturing companies, customer satisfaction is largely a product of effective order management and order fulfillment.
Get a Quote22
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
Outsource Customer Service to Invensis for Essential Support for Manufacturing Operations
By meeting delivery timelines, offering flexibility in handling orders and catering to customized order requirements, manufacturing companies can provide value to their customers. Providing optimal customer service to the existing client base and capitalizing on this huge potential source of upgrade revenue is also imperative. Moreover, with diverse order and delivery channels and increasing complexity of global supply chains, streamlining communication amongst suppliers, vendors and channel partners is crucial to garner process efficiencies. Invensis Technologies, an expert Call Center Outsourcing Services company, has over 20 years of experience in delivering efficient and cost-effective customer service that is customized for the specific business requirements of manufacturing companies across the world. Outsourcing customer service to us ensures that your manufacturing enterprise engages with customers and suppliers in a seamless manner throughout the order management and fulfillment process on a communication channel of their preference. Our 24x7x365 multi-channel contact center integrates well-trained professionals and the latest call center technology. We service customers through critical communication channels: inbound and outbound voice support, web / live chat, email management, mobile SMS / text and IVR (self-service). With facilities for IVR, Automatic Call Distributor, Dialer, Voice Logger, Reporting Engine and more, our call center technology ensures that all your customer interactions are streamlined.
Services we offer:
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Benefits of Outsourcing Services
Pricing Structure
Multi-channel Support
World-class Infrastructure & Hiring
Quality Assurance and Monitoring
Best-in-class Security and Technology
Why Choose Us?
Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.
22
Years of
Experience
10+
Industry
Verticals
5000+
Experienced
Professionals
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What Our Customers Say
Invensis has helped us improve our first contact resolution rates without adding to our costs. In fact, our operational costs have been reduced, and our inbound calling process is working seamlessly, driving repeat business and referrals in leaps and bounds.
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Invensis has empowered our call center executives to improve our customer satisfaction levels manifold. There are not many top call center outsourcing companies like Invensis around the world.
We wanted to keep our customers happy at any point in time. Invensis, a leading call center outsourcing company came up with a well thought out plan to ensure this. We are impressed by their stellar and cost-effective call center outsourcing services.
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Contact Information
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