Inbound Call Center Outsourcing Services

Invensis delivers high quality inbound call center outsourcing services to clients located across the globe since the year 2000.

Why Outsource Inbound Call Center Services To Invensis?

Invensis ensures seamless, efficient, and productive inbound call center services

We have more than 21 years of experience in providing high quality inbound call center service and customer care support to various businesses and organizations.

We have experienced customer service professionals with the requisite skills and expertise. They have years of experience in attending to customer service calls and providing excellent services.

The latest data and voice communication systems are in place along with dedicated internet connectivity that facilitates efficient call reception and answering.

We ensure regular training and development of inbound call center staff to ensure that they are always above par, with respect to communication skills, industry knowledge and customer service.

Customized inbound call center service packages available as per your organization's requirements

Customized Payment:

We offer different payment schemes based on your requirements.

Uninterrupted 24 x7x 365 support:

We assure that all your customers shall receive immediate attention at all times. This shall boost customer retention, engagement, and customer loyalty.

Adherence to the highest standards of quality:

We are ISO 9001 certified, providing quality services to our clients since the year 2000. Our quality assurance team monitors all our inbound call center operations and ensures that all operations fulfill the industry norm.

Advanced Reporting:

We provide enhanced market coverage, market-testing facilities, web reporting services, remote call monitoring etc.

Improved Customer Satisfaction:

Our competent services ensure reduction in the call abandonment rates and increased customer satisfaction.

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis

Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis

Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis

End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis

Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Automobile Mortgage Loan Processing Services Case Study - invensis

Automobile Mortgage Loan Processing Services Case Study

July 13th 2016

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Invoice Processing and AR Reconciliation Services Case Study - invensis

Invoice Processing and AR Reconciliation Services Case Study

August 12th 2020

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Restaurant Accounting & Bookkeeping Services Case Study - invensis

Restaurant Accounting & Bookkeeping Services Case Study

July 13th 2016

View Case Study

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business requirement - invensis

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