Invensis delivers high quality inbound call center outsourcing services to clients located across the globe since the year 2000.
Invensis ensures seamless, efficient, and productive inbound call center services
We have more than 21 years of experience in providing high quality inbound call center service and customer care support to various businesses and organizations.
We have experienced customer service professionals with the requisite skills and expertise. They have years of experience in attending to customer service calls and providing excellent services.
The latest data and voice communication systems are in place along with dedicated internet connectivity that facilitates efficient call reception and answering.
We ensure regular training and development of inbound call center staff to ensure that they are always above par, with respect to communication skills, industry knowledge and customer service.
We offer different payment schemes based on your requirements.
We assure that all your customers shall receive immediate attention at all times. This shall boost customer retention, engagement, and customer loyalty.
We are ISO 9001 certified, providing quality services to our clients since the year 2000. Our quality assurance team monitors all our inbound call center operations and ensures that all operations fulfill the industry norm.
We provide enhanced market coverage, market-testing facilities, web reporting services, remote call monitoring etc.
Our competent services ensure reduction in the call abandonment rates and increased customer satisfaction.
Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.
We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.
Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.
Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.
Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.