At a time when the customer is spoilt for choice, efficient call center services are a make-or-break factor for all businesses. Smart and successful organizations around the world have realized that call center / contact center outsourcing is a cost-effective option that promotes customer satisfaction and retention.
With more than 16 years of experience as a leading Call Center Outsourcing company, Invensis Technologies enables you to delight your customers. Companies in the US, UK, Australia, Canada, India and other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.
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Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis
Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management
Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.
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We represent your brand voice- we speak through your brand to your customers, at all times. In this regard, we function as a seamless extension of your brand, representing your voice and your values in how we deliver customer service.
We offer scalable call center services in accordance with the scale of your operations that permits you to be response-ready to frequent changes in business demands and market trends.
Our multitude of customer engagement channels (voice, email, live chat, text, IVR) quickly and effectively enables you to reach a broad section of your customer audience, significantly promoting customer satisfaction and retention.
Our call center services are built around regularly updated latest technologies that can be integrated with your CRM applications. All processes have stringent Business Continuity planning in place in accordance with ISO 27001.
Our blended contact center enables your organization to optimize both outbound and inbound call center activities so as to maximally utilize resources in alignment with your business goals.
Our comprehensive Analytics as a Service delivers rich insights pertaining to the performance of your brand and marketing effectiveness, leading to in-depth customer understanding.
Contact us today to find out how Invensis "Call Center Services"
can enable your business to achieve process efficiencies and accelerated growth.
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Inbound Call Center 
Outbound Call Center 
Order Management Services 
Sales and Customer Acquisition 
Customer Care 
Call Center Support 
Email Support 
Live Chat Support 
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