Multi-Channel Support

The modes by which customers interact with and seek support from organizations are changing. From lead generation to sales support and loyalty promotion, the sales cycle should leverage various communication channels for effective customer outreach. Invensis Technologies, a specialist Call Center Outsourcing company, provides businesses around the world with a 24/7/365 multi-channel contact center to facilitate the process of customer interaction and experience management and boost growth.

Our Multi-Channel Support Covers Effective Communication Channels

Our multi-channel contact center provides voice and non-voice support including:

  • Phone voice call support
  • Email response and management
  • Live chat / Instant messaging
  • Mobile SMS/text
  • IVR

Invensis - Your Partner to Achieve Business Transformation

Value-added Consultation - invensis
Value-added Consultation

Having 20+ years of experience and expertise in delivering global outsourcing services, we ensure that our value added consultations provides the right answers to your business challenge.

Business Continuity Planning - invensis
Business Continuity Planning

We have extensive industry knowledge, resources, skilled personnel, systems, plans and processes in place that ensure business continuity even during emergency situations.

End to End Customized Services - invensis
End to End Customized Services

Invensis provides end-to-end customized services across major business functions and industry verticals ensuring on-time fulfilment of tasks.

Scalable and On-Time Delivery - invensis
Scalable and On-Time Delivery

Invensis possesses deep seated capabilities to scale up services in accordance with changing requirements, ensuring the continuity and on-time completion of your project.

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We enable businesses to achieve accelerated growth

Take a up-close, in-depth look at our case studies

Inefficient business operations consume operating costs. Hence, there is a requisite for a business process optimization partner who can not only drive your revenue growth but also enhance your business process management to provide end-to-end, scalable and result-oriented solutions.

Automobile Mortgage Loan Processing Services Case Study - invensis
Automobile Mortgage Loan Processing Services Case Study

July 13th 2016

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Automobile Mortgage Loan Processing Services Case Study - invensis
Invoice Processing and AR Reconciliation Services Case Study

August 12th 2020

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Automobile Mortgage Loan Processing Services Case Study - invensis
Restaurant Accounting & Bookkeeping Services Case Study

July 13th 2016

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business requirement - invensis

We Work With the Best