CATI Outsourcing Services

Data collection for market research is a time-intensive activity. Invensis Technologies, a leading Call Center Outsourcing Services company, provides cost-effective Computer Assisted Telephone Interview (CATI) services, which will substantially speed up this process.

Our services can be tailored to cater to your business requirement. If you have a preferred CATI software, our CRM systems can be customized to suit these specifications. We deploy a completely automated predictive dialer system with rapid dial to enhance call volume and customer satisfaction.

CATI outsourcing services from Invensis include the following features:

High-Quality CATI Outsourcing Services

With the latest technology in place at our multi-channel contact center to deliver high quality CATI services, Invensis can provide immense value to your business:

Data at your Fingertips: Valuable information can be captured throughout the CATI process, which will add value to your organization.
In-Built Checks: Quality and compliance checks are built into the process, so only positive results are delivered to you.
Complete Transparency: Through real-time reports, you will be updated of the progress of the CATI process.
Data Security: As an ISO 27001 certified organization, Invensis has stringent security measures in place to ensure the security of your data.

Invensis Call Center Outsourcing Success Stories

What Sets Us Apart

Call Center Articles

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  • Market Research Call Center Outsourcing Services Case Study Creative software development company boosts app development by leveraging the call center market research service expertise of Invensis

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  • Data Validation and Cleansing Call Center Outsourcing Services Case Study Leading UK food delivery aggregator drives business expansion through outsourced data validation and database management

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  • eCommerce Live Order Taking Call Center Services Case Study Australian eCommerce manufacturer gains 120% increase in customer base by outsourcing customer care and order management services to Invensis.

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